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4782 results found

  1. It would be extremely beneficial if voice input was available while composing emails or internal notes. because it will save us time and allow us to meet the deadline on time.

    2 votes

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  2. Have the ability to block certain websites from being loaded or block all but the whitelisted ones from the agent. IE Block Tiktok on corporate PC's.

    2 votes

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    0 comments  ·  Agent  ·  Admin →
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  3. 2 votes

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    1 comment  ·  Admin →
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  4. Hi, It would be interesting to add JumpCloud (https://jumpcloud.com) as an integration within Atera. Thank you.

    2 votes

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  5. We offer a variety of services and not all customers have all of our services so it would be good to show/hide product families dependent on the customer.
    We can then setup alot of automations depending on what product family is selected. For instance we offer, IT services, cyber security services, hosted phone & broadband services.
    As an example we might setup automations if a customer selects an option within our "Hosted Phones" product family, but if a customer doesn't use us for their phones then we don't want them to see that product family.
    This would open up a…

    2 votes

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    0 comments  ·  Tickets  ·  Admin →
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  6. When tagging tickets, currently, there are only pre determined tags by ATera.
    An option to add Tags would be a good idea.
    Ex. There are only 3 tag options for Hardware and there are way more hardware out there.

    2 votes

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  7. 2 votes

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  8. Currently there is no way to filter off of information like Domain. Not a huge issue, but would be useful to have access to that for the purpose of monitoring domain membership through Atera.

    2 votes

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    0 comments  ·  Devices  ·  Admin →
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  9. It would be nice to have a dashboard pane that can be configured to display a grid of key OID values.
    example:
    Device Disk space CPU % Temperature
    Server 1 30000 10% 22C

    I think the SNMP template would need a "display on dashboard" flag for the OIDs as well as the display would need to group by SNMP template so all similar devices are together.

    The same is true for the Devices list - it would be nice to have the option to display key OIDs on the line with the device, i.e. flag "temperature" as a key OID…

    2 votes

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    0 comments  ·  Devices  ·  Admin →
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  10. It would be nice to have the agent ID of computers displayed on the device page. We use the API a lot at our office and having this number easily accessible would make running PowerShell scripts on certain machines easier.

    2 votes

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    0 comments  ·  Devices  ·  Admin →
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  11. Eine Funktion, dass man sich mit einem Klick auf ein Gerät oder eine Website verbinden kann und das Passwort und der Benutzer wird automatisch eingegeben. Bzw. einen Button mit dem man die Hinterlegte Website direkt Aufrufen kann.

    2 votes

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  12. Bonjour,

    Est-il possible d'ajouter la possibilité d'ajouter les champs personnalisés dans les rapports d'agents ?

    Pour un exemple, il serait très pratique de pouvoir visualiser rapidement quels sont les postes où le Bitlocker est activé.

    Un grand merci d'avance.

    2 votes

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    0 comments  ·  Reports  ·  Admin →
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  13. Devices Section: Exportable To Include Custom Fields

    2 votes

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    0 comments  ·  Devices  ·  Admin →
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  14. Need to override setting on a device based and duplicate threshold profile

    2 votes

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  15. Ability to move devices in folders directly under Customer > Devices > Folders > Unassigned. We cannot do it right now

    2 votes

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    0 comments  ·  Customers  ·  Admin →
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  16. It would be very useful to be notified (e.g. an email) when an alert has been automatically resolved.
    For example, if a server goes offline I get an email and if it comes back online I always get a resolution email

    2 votes

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    0 comments  ·  Alerts  ·  Admin →
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  17. He wants to be able to customize the view of the dashboard per technician. This is a minor request but would be a great help. Meaning, each technician would see the dashboard that is relevant to them.

    2 votes

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  18. Since Axcient is now supported by Atera, is there an idea in place to start allowing integrations with pre-existing Axcient accounts, instead of having to create a new account?

    2 votes

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  19. I do quite a lot of onsite visits as well as being an MSP. For me, having the customer address on the ticket and having the ability to print a ticket is invaluable.

    2 votes

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    0 comments  ·  Tickets  ·  Admin →
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  20. i would like to change atera agent installed program file name instead of AteraAgent i want change SharafdgAgent and publisher name SharafDG like this

    2 votes

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    0 comments  ·  Agent  ·  Admin →
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