Ability to allow one or more of an existing client contacts to generate reports related to that client which include ability to run tickets with tickets activity, auditor report for HW and patches etc..

For example if I have company XYZ in my clients, and I have Joe he is the main contact or super user working for XYZ company, then I should be able to grant him access and permissions to run related activities such as tickets, tickets activities, HW, patches etc..