4717 results found
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Default Threshold Policy customer assignment
Being able to set the default threshold policy in bulk for customers rather than having to update each customer one by one. Setting to mark a default policy and deploy in one click would work well.
2 votes -
Critical Service Keep-Alive
The ability to nominate critical services that the agent should try to restart if they are ever stopped. Perhaps with a configurable number of retries before raising a critical alert or something.
2 votes -
IT Automation, Add Customer field
IT Automation, Add Customer field to setup screen. We have numerous jobs that are setup Per Customer.
2 votes -
Active and Inactive Patch Management jobs
Add the ability to toggle between Active and Inactive Patch Management jobs. And to SAVE that choice
2 votes -
Add Description field that also displays on Patch Management and IT Automation list page.
Add Description field that also displays on Patch Management and IT Automation list page, and the ability to Search on that description. At present we have to give our Automation Profiles very long names to help us determine what the job is for.
2 votes -
modify machine type (pc to server)
modify a device TYPE detected as a pc (because windows 10 or other client OS is installed) to be considered as a server by atera
2 votes -
Invoice Email
We need feature we can send invoice via email to finance manager or if it can scheduled to be sent that will be great!
2 votes -
Voice input
It would be extremely beneficial if voice input was available while composing emails or internal notes. because it will save us time and allow us to meet the deadline on time.
2 votes -
web protection
Have the ability to block certain websites from being loaded or block all but the whitelisted ones from the agent. IE Block Tiktok on corporate PC's.
2 votes -
2 votes
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JumpCloud Integration
Hi, It would be interesting to add JumpCloud (https://jumpcloud.com) as an integration within Atera. Thank you.
2 votes -
Ticketing Product Family Automations
We offer a variety of services and not all customers have all of our services so it would be good to show/hide product families dependent on the customer.
We can then setup alot of automations depending on what product family is selected. For instance we offer, IT services, cyber security services, hosted phone & broadband services.
As an example we might setup automations if a customer selects an option within our "Hosted Phones" product family, but if a customer doesn't use us for their phones then we don't want them to see that product family.
This would open up a…2 votes -
Add ticket tagging options
When tagging tickets, currently, there are only pre determined tags by ATera.
An option to add Tags would be a good idea.
Ex. There are only 3 tag options for Hardware and there are way more hardware out there.2 votes -
2 votes
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Advanced Filtering
Currently there is no way to filter off of information like Domain. Not a huge issue, but would be useful to have access to that for the purpose of monitoring domain membership through Atera.
2 votes -
Display key OID values on either the dashboard or device list
It would be nice to have a dashboard pane that can be configured to display a grid of key OID values.
example:
Device Disk space CPU % Temperature
Server 1 30000 10% 22CI think the SNMP template would need a "display on dashboard" flag for the OIDs as well as the display would need to group by SNMP template so all similar devices are together.
The same is true for the Devices list - it would be nice to have the option to display key OIDs on the line with the device, i.e. flag "temperature" as a key OID…
2 votes -
Display agent ID on device page.
It would be nice to have the agent ID of computers displayed on the device page. We use the API a lot at our office and having this number easily accessible would make running PowerShell scripts on certain machines easier.
2 votes -
Password Manager
Eine Funktion, dass man sich mit einem Klick auf ein Gerät oder eine Website verbinden kann und das Passwort und der Benutzer wird automatisch eingegeben. Bzw. einen Button mit dem man die Hinterlegte Website direkt Aufrufen kann.
2 votes -
Custom Report
Bonjour,
Est-il possible d'ajouter la possibilité d'ajouter les champs personnalisés dans les rapports d'agents ?
Pour un exemple, il serait très pratique de pouvoir visualiser rapidement quels sont les postes où le Bitlocker est activé.
Un grand merci d'avance.
2 votes -
Devices Section: Exportable To Include Custom Fields
Devices Section: Exportable To Include Custom Fields
2 votes
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