4687 results found
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New Dashboard Design
New Dashboard Design like you show in ads for Atera
2 votes -
ATERA UI inconsistency
- If you see Add-Ons menu from Devices page, there are the Bitdefender and Webroot too, which is correct. But... unable to install Bitdefender from ATERA Agents webpage, only Webroot (missing Add-Ons menu...) Secondly, from Customers page there is a dedicated Webroot shield icon but Bitdefender is under three-dots, Add-Ons, Bitdefender, Antivirus, Install path, which is frustrated. (you should move Webroot to Add-ons)
From Devices page - Software inventory: there is a search software bar, but if you see from Agents page - Software inventory, search software bar missing.
Reboot required information missing from Agents page
Unable to filter agent's Battery…
2 votes -
Display on mobile device is not always good (problem with images)
Hello ! On mobile devices such phones, the lay-out of the article is not often well displayed : if the article contains images (print screens), they don't fit the screen and the right side is not visible.
Could you work on that ?2 votes -
GET API call for workstations
We need a API end point for getting all workstations listed under a client.
2 votes -
Generate ticket from event
When I generate a ticket from event why do I need to pick the client, contact and agent, the system should pull all the information from the event
2 votes -
Ticket Title in Tab Name
If we open more than one ticket the Tab title always says "Atera -RMM...." which makes it hard to find the ticket we want. It would be much easier if it gave the ticket title instead
2 votes -
Please make the font size adjustable on invoices
Please make the font size adjustable on invoices
2 votes -
regroupement clients
Regroupement des clients par Groupe... nous gérons des Groupes Hoteliers ayant chacun X sites.
Nous devons pouvoir regrouper plusieurs clients dans un seul Groupe pour facilité de traitement et de duplication des contrats
Exemple :
Groupe ACCOR
Sites IBIS
Client IBIS ORLY
Client IBIS ROISSY
....
Sites MERCURE
Mercure PARIS SUD
Mercure PAU
....Etc ...
2 votes -
Automate Billing
PSA: automate all of our 365 billable customers, our back up. Nice for Atera to bill that automatically every month. Keeps up with the # of subscription as we change that
2 votes -
MYOB Accounting integrations
Integration MYOB = another accounting package. probably the biggest competitor with Xero in Australia.
2 votes -
Exporting Customers Details/Data
The ability to export customer data/details, since we have a way to import.
This for migrating to new MSP
2 votes -
Communicate with users signed in on a device, without beginning a remote connection
While attempting to complete a task on a device clients device, I'm often encountering a user that is logged into that device. I can always check for logged in users before remoting in, however it would be really great to be able to send the current logged in user a notification or communication box to let them know that some maintenance is required.
2 votes -
Agent Notification of Updates to Devices/Users
Is it possible to have the Atera Agent show status (Alert Device/User) of incoming patches/Alerts to Devices/Users prior to starting a maintenance or patch cycle?
2 votes -
With a lot of apps being SaaS these days, it would be nice to be able to add a web browser shortcut linked to certain websites to device des
With a lot of apps being SaaS these days, it would be nice to be able to add a web browser shortcut linked to certain websites to device desktops.
2 votes -
Blacklisted Email Address
Get notification when our support address is being blacklisted by Atera
2 votes -
Synchronize Atera with Tiime Accounting ( https://www.tiime.fr/ )
Synchronize Atera with Tiime Accounting ( https://www.tiime.fr/ )
2 votes -
User email ticket updates to include subject
Users sometimes email in with info only in the subject, or they set out of office with no info in the body. If this occurs all we see in the ticket is a blank entry.
Solution would be to include the email subject.2 votes -
Default Threshold Policy customer assignment
Being able to set the default threshold policy in bulk for customers rather than having to update each customer one by one. Setting to mark a default policy and deploy in one click would work well.
2 votes -
Critical Service Keep-Alive
The ability to nominate critical services that the agent should try to restart if they are ever stopped. Perhaps with a configurable number of retries before raising a critical alert or something.
2 votes -
smnp change device typ
subsequently change the type on the device WITHOUT creating the entire device or devices again.
2 votes
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