5070 results found
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Self-healing tickets
Self-healing tickets
3 votes -
It would be nice to be able to choose which page comes up immediately when you log in, for instance to see Tickets rather than Dashboard.
It would be nice to be able to choose which page comes up first when you log in, for instance Tickets rather than Dashboard.
3 votes -
Make the Linux Agent available to PRO users
Thank you for creating the Atera Agent for Linux. Please make it available for PRO subscribers as well. I understand that the MacOS Agent is restricted to the tier above PRO but the Linux Agent should be available to all tiers as it is already a feature supported by other RMMs on their 'low' tiers.
3 votes -
The timesheet report should show note, date and summary of time spent not just the start and end time.
The timesheet report should show note, date and summary of time spent not just the start and end time. Like the show time entries screen.
3 votes -
Advanced Reports - Custom Branding
Provide a field in the advanced reports dashboards that allow image files to be uploaded when editing the given dashboard (alongside visualisation, text and button), so that company / customer logo's may appear on the report when generated.
3 votes -
Pending Reboot Filter
add the filter Pending Reboot devices
3 votes -
Integration with Moslye for Apple Devices
Integrate with Moslye to allow for deeper apple endpoint management
3 votes -
Please
Please add reporting functionality to the new assets feature. I need a report that shows when a device went live. This way I know what my future replacement dates looks like.
3 votes -
automatic technician response
It would be nice to have an option for automatically switching a technician to the current profile in responding to a ticket. For example, we have automation that sets the default technician for all incoming tickets.
When another team member is responding to a ticket they have to remember to manually assign the technician to themselves before responding or it appears to the end user that the default technician is still responding. Having an option to override that and respond as yourself would be great. I hope that makes sense.
3 votes -
Teramind Integration (User monitoring and threat prevention solution)
That will be great if you integrate Atera with the Teramind platform (https://www.teramind.co/). They provide user monitoring and threat prevention solutions. They offer the following features
Security & Compliance
Insider Threat Prevention
Employee Monitoring
Compliance Management
User & Entity Behavior Analytics (UEBA)
Behavioral Data Loss Prevention (DLP)
Insider Fraud Detection3 votes -
Offline agent feedback on Patching report
Patches reports: would be nice to get more information on why it didnt go through. If it is due to an offline agent, it would be nice to automatically see so we know that there are no issues there
3 votes -
Notes
Would be great to add be able to add more notes on a Agent.
Being able to add more rows would be very helpful.
Ex.
Backupserver - BACKUPSRV01
Hypervisor - 10.0.0.12
Would make it easy to locate which backupserver the host backs up to or which hypervisor the host is located on.3 votes -
Screen View
It would be really helpful to us to have the model of the equipment shown on the screen when you select Network Discovery. We would use this to help determine age of equipment and much quicker and list much more machines per page. Currently to get the model information we have to open the device.
Maybe even the ability to customize the view on this screen would be even more helpful.
3 votes -
Combined Script Reporting
The option when running scripts to multiple devices to have the results exported to one result summary instead of clicking each device to see results.
Usage example: Checking bitlocker encryption method... Run script on selected devices and have all output combined into one report. (We have changed from 128 bit to 256 encryption and we have been trying to check which devices are still using the old method)
This would allow us to open the single report and easily scroll through all results instead of going through the recent processes and checking each one manually.
Besides the bitlocker example, I…
3 votes -
Monitoring Hardware in a System
Monitoring hardware within a system (i.e. battery, memory errors, hard drive errors / S.M.A.R.T. errors, BSoD reports, etc.)
3 votes -
Ticket view in agent page
When on an agent, ticket list is missing on the page.
So nightmare to list all tickets where the agent is implicated.on the contact page, we can view a ticket list ( very simple should be improved ), but as for us contacts are associated to one agent or more, it would be good to have a view of all tickets when on agent page, in order to have all history at agent level and not contact only
3 votes -
3 votes
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Amount of devices under Customer > Devices and in folders
When viewing a customer's devices under Customer, we cannot see the total amount of devices. Even under folders, it doesn't give you the total amount of devices one client has. We need to calculate one by one. Would be nice to know how many there are in total.
3 votes -
Atera Agent Version Number
Is it possible to show the installed Agent Version. Its a minor thing but could help with troubleshooting. Would also be nice to add to classic reports.
3 votes -
Send mass email from Atera to customers
Send mass email from Atera to customers
3 votes
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