Search; default exclude closed/resolved tickets
Exclude Closed/resolved from general search by default. It can be a checkbox in the search drop down, or folks can search within tickets.
Having 3-4 year old tickets show up every time I search on a name is CLUTTER. Who wants those results in search.
3
votes
Jenny Council
shared this idea
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Agile Support Team
commented
I solved it by creating filters and saving the display of the latter.