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Ideas and Feedback: User Interface

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- Ideas and Feedback 4,975 ideas

Search; default exclude closed/resolved tickets

Exclude Closed/resolved from general search by default. It can be a checkbox in the search drop down, or folks can search within tickets.

Having 3-4 year old tickets show up every time I search on a name is CLUTTER. Who wants those results in search.

3 votes

Jenny Council shared this idea · Nov 28, 2022 · Report… · Admin →

An error occurred while saving the comment

Agile Support Team commented · June 21, 2024 9:22 AM · Report

I solved it by creating filters and saving the display of the latter.

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