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7 results found

  1. Dashboard

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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  2. ticket status change

    8 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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  3. Ticket Type - Tasks

    29 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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  4. Automatically stop the timer when a ticket is set to closed/resolved, even when re accessed

    8 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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  5. Search; default exclude closed/resolved tickets

    3 votes

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Agile Support Team commented  · 

    I solved it by creating filters and saving the display of the latter.

  6. Edit Ticket Notes

    297 votes

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    41 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Agile Support Team commented  · 

    Do not give the option to the end user can continue to enter information in the text field, if the ticket is marked as closed.

  7. Tickets reordering

    30 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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