5031 results found
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Date ranges
The dashboard should allow you to select dates with a pop up calendar and also the dashboard should allow you to create your own and not just use the defaults, there many other tools like HubSpot and JIRA which allows you to do this Atera seems to be limited to alot can this be implemented soon
3 votes -
Patch Management and IT Automation
I have noticed when I have been testing Patch Management and IT Automation with the profiles, when it comes to windows updates it is very inaccurate with reporting the correct information.
The report may say an update on client-x was successful but there has been no updates done or it will say its success and leave updates pending without any information to why.
Please can you check into the reporting of errors when windows updates are done via patchmanagement profiles, report any errors that would be showed in windows and report whether a client is already up to date or…
3 votes -
Feedback / logs
By definition, a report is a document within which there can be various objects (log entries, technical sessions, how many computers of a particular customer have been updated, etc.)
An audit log is a tool that can be used to identify when and what a technician did, when and what the agent did, when and what went wrong...
Currently in Atera this is messy and not very usable for identifying problems. For example, if I analyze feedback on patches and automation (in which for example I update a software) I see that on some agents it was performed correctly but…
4 votes -
filter for mobile
The mobile app needs to be able to filter on dates as there is no way of filtering to see for example todays arrival tickets, the app and also the online should allow you to specify date ranges and days, idea would to have a pop up calendar so the we are able to choose the dates we would like , there should be a default filter on the mobile app for todays arrival tickets
1 vote -
Recent Processes Report
I think it would be nice if we could get a better Report View when running scripts across an entire client. I'd like to see the results by each device without having to click into information on each one.
4 votes -
IAM Solution
Would be great if Atera was able to setup a LDAP server that we can configure windows/mac devices to connect to for OS authentication.
Something like setting up an OpenLDAP server and using pGina to enable authentication for operating systems. This would eliminate the need for folks like myself having to worry about a AD solution just to manage user accounts for all my clients. That way we can have a global repository for every client and configure permissions accordingly.
1 vote -
Resizable File Transfer Window, ability to download folders from File Transfer, able to resize the headings in File Transfer
It would be really useful to have the ability to resize the File Transfer window as currently, I am finding that long paths are unreadable as they are turned to a series of ..... when looking at the left side of the window. It would also be nice to be able to resize the headings like; Name, Type, Size, etc. to be able to see the full file name. Also I'd like to be able to see date modified, date created, date deleted etc. and a configurable view for File Transfer. Lastly, it would be really nice to be able…
7 votes -
ScribeHow
Documentation/Knowledge base integration with ScribeHow
8 votes -
Have the AI trained on all the webinars, ideas and forums so the AI can answer all questions about Atera.
Have the AI trained on all the webinars, ideas and forums so the AI can answer all questions about Atera.
1 vote -
See which technician is on a particular device
It would be great to see which of our technicians are on a particular device. We all work remotely and sometimes we'll jump on the same issue and can't get in because someone else is on it. We'd like to be able to tell them to log out.
1 vote -
Internal Wiki for admins
It would be great if we had an internal wiki where we can post notes and important information only for admin/technicians eyes. Something like Teams Wiki
1 vote -
tableau de bord
Il serait intéressant de pouvoir personnaliser le tableau de bord afin d'y mettre les informations clés qui nous sont pertinante et de pouvoir définir nos filtres et nos seuils.
1 vote -
Customer IT Team Access
Customers IT Team having access into atera as that client only. Limited access with limited use and at a cheaper cost to compensate for not having access to the full range of features.
5 votes -
ZFS - Status
"ZFS" is being used more and more with Linux.
The individual disks are displayed. However, this does not really help.The status is evaluated very simply with "zpool status".
2 votes -
Agentname / FQDN
Unfortunately, after installing the agent, only the computer name is displayed.
It would be much better and more useful to display the FQDN. Directly in the overview.
This would make it much easier to assign machines and search much faster if you know the AD. As well as simply adding new machines under a "dummy customer" (transfer) and then assigning them to the real customer.It is important that the FQDN is shown DIRECTLY in the overview.
Small adjustment, big effect.1 vote -
debian
Reboot/Shutdown - Mobile App
I sorely miss the fact that you can't simply restart Linux machines. This is possible when accessing via a website.
Is something planned here?1 vote -
Automation Job Live Overview in the device details
Hi team,
I would love to see some live overview directly on the device detail page that shows automation jobs that are currently running on that device, as well as jobs that will be following with timestamps. This takes away the need to run the "Last process" reports and I see what is happening on my device in real time.
8 votes -
Enhanced Ticket Filtering
Ticket filtering works great, but it would be extremely helpful to add a couple of fields to the filter options. 1. keyword 2. User name.
I know you can search for a keyword, but there isn't the ability to check off and merge tickets (or some of the other features you get with filter results) from within the search results. The same for User. I can search for a specific user's tickets, but there isn't the ability to check off and merge/manipulate tickets like you can do with the filters.
An alternative solution would be to enhance the Search results…
2 votes -
Software not installed
Run a report that shows all computers that do not have a specific app installed.
2 votes -
Tickets reordering
It would be AWESOME if we could manually reorder tickets (a sort of custom order) by dragging them up and down the list. And/or pin tickets to the top of the list.
Basically, a way to customize the ticket list in order to organize priorities when starting our day. Because sometimes you don't want to start changing priorities for tickets. Sometimes you decide you will address minor requests while working on major problems at the same time.
So in the morning, you move (or pin to the top) the tickets you plan you'll be able to work on that day...
29 votes
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