5037 results found
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"Charge me now"-button
If, for some reason you could not charge the credit card for some time the blue bar appears and states the one should update it´s card information.
If you resolve the issue with your card then you do not know when the next attempt, if any, to try to charge your card again will happen.
Suggestion: Add a "Charge me now" - button to retry the current card as you only can do that by resubmitting all your card info once again.
1 vote -
linet
Integration with Linet
1 vote -
Hebrew
Support Hebrew language through the system.
3 votes -
1password
Integrer 1password dans atera/splashtop to be able to fully use 2fA on the remote connection
1 vote -
Access to remove Custom Asset default fields
Would be nice if we could either remove or make the default custom asset fields not required?
4 votes -
datto
Integration into Datto backup and Kaseya spanning would be a nice to have. Not critical.
8 votes -
Import and Export for Password Manager
The Ability to Import and Export Passwords In Password Manager
18 votes -
Show device count for each customer on the mobile app
Show device count for each customer on the mobile app, such information shall be available at your fingertips.
2 votes -
Better server patch status documentation.
It would be nice to be able to print or save to file from the Devices>Agent>Patch Management screen. Currently it displays the list. Our auditors want a document from our management tool that details what the patch state of a server is, and when patches were applied. I was told that this can be generated via an Excel output, but an Excel file can be manipulated after being exported. Which the auditors don't consider a valid document.
2 votes -
Change layout to tickets
It would be awesome if the end user could navigate through "square", clicking from macro-categories to specified categories and automatically fills the relevant fields.
Example
Hardware/software configuration -> print installation -> select the printer(s)
HR resources -> onboarding new employee -> (fill contacts fields and hardware/software/permissions required)
2 votes -
Deeper integration with Axcient: Alerts etc
Deeper integration with Axcient: Alerts etc
5 votes -
Activity logs for IT Automation + Threshold Profiles
Activity logs for IT Automation + Threshold Profiles
9 votes -
Ticket subject line in reports
Ticket subject line in reports
1 vote -
Email Encryption for all outgoing emails from Atera to Users via ticketing.
We often work with users who may need password resets or new account creations. It would be nice to have a built-in feature that allows us to encrypt these types of communications to ensure the safety and security of credentials. Currently, we have to use other software.
11 votes -
GoToConnect
Integration with GoToConnect for screen pop's, tracking customer calls and information along with texting.
1 vote -
Associate Atera install with the same agent in the app
I've had to reinstall Windows on several computers and it would be optimal if, instead of adding the device as a brand-new agent, there were an Atera install package that could be downloaded from a specific agent in the app so that the device would stay associated with the same info in Atera.
For example, if I reinstall Windows on agent PC-100, I would like to be able to reinstall the Atera agent on PC-100 and not have two PC-100 devices in the Atera app.3 votes -
Helpdesk agent install automatically when Atera agent gets installed
I want the helpdesk agent to get enabled automatically on the agent upon installation
41 votes -
1 vote
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multiple requester for one ticket
We'd like to have the possibility to have more than one requester for a ticket, in case it's a bigger outtage we can inform more people at once than have to contact every single one of who is affected by the outtage.
That'd be great, thanks!
1 vote -
Device check in missed notifications.
It would be helpful to be able to trigger an alert if a device hasn't checked in for a period of time.
E.g., if a laptop has been offline form more that 10 days it may be worth triggering and alert to make sure the agent is installed and functioning correctly. Currently this requires a manual check.
3 votes
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