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4872 results found

  1. MYKI password manager integration. Your welcome 😊

    7 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  2. In the software report, there is a link that makes a modal window appear with a list of devices with the result of the search. Mostly we uninstall apps from here, but not all apps can be removed by Atera this way and the uninstall button is disabled. If you have many devices in the list it would be good to be able to jump to each device if you linked the "device name" column to the actual device.

    5 votes

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    0 comments  ·  Reports  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  3. We can setup custom alerts for Event ID in thresholds. The problem is that when setting up the alert, the level has to match what is in the windows log. For example if we setup an alert for the Event ID 4672 for a user being granted admin rights. In the event viewer the level is "informational" so we have to setup the alert in the threshold as informational to match. It would be great if we could assign the Atera alert to Warning instead of informational. That would let us have that red flag warning that they may be…

    1 vote

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    0 comments  ·  Alerts  ·  Admin →
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  4. 1 vote

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    0 comments  ·  Devices  ·  Admin →
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  5. Alert for AV definitions and status not only for Bitdefender.
    You are showing the AV product on the device already but you dont have alerts for all products.

    5 votes

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    0 comments  ·  Alerts  ·  Admin →
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  6. The preset threshold for failed log in attempts is currently 3, we are unable to alter this to a higher number. Even Microsoft is currently 5 before they do a lockout. Can we get the option to alter the preset number to something higher either say a preset options to select from a list or a number entry option for the system? Currently when attempted to alter the border just goes gray and does nothing.

    8 votes

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    0 comments  ·  Devices  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  7. Show Open/Pending Tickets indicator on each device with hover bubble listing ticket number and hyperlink to ticket.

    4 votes

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    0 comments  ·  Devices  ·  Admin →
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  8. We regularly run compliance checks on our systems to see if they are up-to-date as we don't have everyone on Patch Management. It would be nice to exclude devices that have not checked in during a certain time frame (set by user)

    7 votes

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    1 comment  ·  Reports  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  9. Be notified when a server (or device) has not been restarted for a certain amount of days

    3 votes

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    0 comments  ·  Devices  ·  Admin →
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  10. Add a report to find machines not logged in to for > x days - useful for finding under utilised machines, or ones that may have gone missing!

    8 votes

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    0 comments  ·  Reports  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  11. 1 hour is far too out of date for hard disk usage info, the alerts update quickly, so the information on the agent page should do so too! Out of date information is of no use to anyone.

    8 votes

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    0 comments  ·  Agent  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  12. We have many applications that send status e-mails (backup application primarily) to our inbox.
    It would be useful to have the possibility to scan the mailbox to search for keywords (error, failed, etc) and automatically open a ticket. Thank you.

    2 votes

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    0 comments  ·  Tickets  ·  Admin →
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  13. Have the ability to add a Quickbooks Bundle to invoices/contracts.

    6 votes

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    0 comments  ·  PSA Tools  ·  Admin →
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  14. Under each company, my "Favorites" list should not be the same as other Atera users Favorites list. In some cases, certain roles don't have or shouldn't have access to the same machines even, so our Favorites list should not be the same.

    8 votes

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    0 comments  ·  Devices  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  15. Adding a downtime feature directly from the dashboard and not based on the atera agent monitoring.

    3 votes

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    0 comments  ·  Dashboard  ·  Admin →
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  16. It would be nice to enable feedback on the remote computers from an icon in the taskbar. For example, if it is "Patch Friday", I would like to be able to notify my customer that at 5pm, on Friday, the computer is installing updates. The end user should be able to see the announcement of the agent and also be able to open it at any moment and confirm what actions are being performed on his/her device. Kind of real-time feedback for the end user or server administrator.

    5 votes

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    0 comments  ·  Agent  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  17. Would like the ability to have Atera alert of agents offline as a threshold with levels of Information, Warning, Critical, Crisis. This would really help us out.

    5 votes

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    0 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  18. Ability to automate alert emails based on custom fields like we can default ones.

    5 votes

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  19. 4 votes

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  20. It's currently troublesome to install an app via IT Automation on a Mac, as Brew needs Admin rights for certain apps and the first time usage of Brew throws folder privilege issues on Big Sur 11.5.2.

    So please:
    Fix the permission issues for the required folders
    Add the ability to use admin rights to install apps.

    7 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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