5019 results found
-
Auto-Deploy AteraAgent via Scheduled Scan
Network Discovery: Auto-Deploy AteraAgent if not detected on machine.
Configure at customer/domain level and schedule your scan. If AteraAgent is not detected it is installed (laptop, server, desktop, etc).
27 votes -
Data Export
Provide the ability to export client data such as passwords and other important information so it can be stored securely offline in the case of Atera not being accessible.
5 votes -
Configure Splashtop and Anydesk audio settings during remote sessions
Add the option to disable audio from remote computer during remote sessions. In splashtop and anydesk.
21 votes -
physical age of device report
It would be nice to have a report that would show us the physical age of a device, this would allow us to be able to state to a Customers/Client. That because your machine is X years old, we recommend upgrading or even replacing the device, because we are finding a trend that the older a device is the more tickets that device generates. Also a faulty machine that is always generating tickets is not good for the customer's work flow.
18 votes -
Agent Install Location
Suggesting we change the default install location for Atera agent and all remote tools to these path.
• C:\Program Files\X\ATERA Networks
• C:\Program Files (x86)\X\Splashtop
• C:\Program Files (x86)\X\ScreenConnect Client (b7d7eaa43a30baba)
• C:\Program Files (x86)\X\AnyDesk-f45e5af2_msi3 votes -
Adding Category Type to Password Manager
I would like an option to add additional Category Types in the Password Manager.
4 votes -
CPU Temperature in Metrics
I would like to see CPU temperature history in the metrics to pinpoint and correlate activity with temperature.
52 votes -
Password access in the portal
Allow customers to access their own passwords. I.e. Log into the portal to access their email password if forgotten.
43 votes -
Size of patch is incorrect / misleading
Patch management is displaying the Maximum size of the patch, which is completely useless. I'd rather see the acutal size (like in MS catalog)
1 vote -
Remote Desktop Users report
In a AD domain environment, users are granted remote control access rights to allow RDP when teleworking. It'd nice to have a complete enumeration report per device. The report whould also take into account broken entries for deleted AD users.
1 vote -
Attaching the report as PDF to the schedule emails
When scheduling a report, the email should contain the pdf (or file type of choice) as an attachment on the email. Saves from having to click on the link and login to get the report.
15 votes -
Adding Manager Through API
Would be nice to be able to add manager through API
1 vote -
The Atera Tray icon deployment needs Automation.
I have many systems that the Atera Agent Tray icon does not load for, even after manually adding: reg add "HKEYLOCALMACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run" /v AlphaHelpdeskAgent /t REG_SZ /d "C:\Program Files\Atera Networks\AteraAgent\Packages\AgentPackageTicketing\TicketingTray.exe" /f
to the systems per chat support.I would like a way for the "Devices > Help Desk Agents > Activate" option to be automated on a schedule.
1 vote -
Wave Integration
Integration with Wave Invoicing and Accounting
82 votes -
Manage Portal Password Complexity or MFA
We should have the ability to enforce password complexity or multi factor authentication on the customer portal as it currently has weak security and is an easy way for threat actors to glean organizational technical information.
11 votes -
Ad reset and unlock account
often need to reset and or lock/unlock AD user account.
A module to connecto to AD would make it so practical.Disable account
Reset Password
enable expiration
require password change
Member52 votes -
Put all cusomers on the dashboar map
The ability to set all customers at once on the dashboard map. At the moment u have to put them individual on the map.
2 votes -
App Badging
Can you add application badges for the alert options in iOS that would add an application badge to Atera for alerts, new tickets, and unread ticket responses.
3 votes -
Independent Penetration Testing Report
With Supply chain attacks on the rise bad actors are actively targeting MSP's and RMM software providers. There are recent reports of attackers using Atera with Zloader in the wild on DarkReading.com. The actor vector will be the same for all RMMs at some point in time.
My request is that Atera get independently penetration tested on an annual basis and publish the results of that independent third party test.
23 votes -
Acronis per seat
Would like to see option for pricing per seat rather than per GB/m especially for local backup. It is hard to convince a client to use when costs are not consistent per month.
25 votes
- Don't see your idea?