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4678 results found

  1. The abilities to share scripts that have variables. Currently you are not able to share scripts to the library that have variables set in them.

    1 vote

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  2. We would like to have a lexware financial office pro integration

    1 vote

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  3. When you open powershell or task manager for a device and then minimize it, the question mark support button then blocks the close button of the minimized window. Is it possible for the front-end dev team to please move the minimized window to the left of the support button so that the whole minimized window with two buttons is visible?

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  4. Ability for admin to kick someone out of a remote connection.

    1 vote

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    0 comments  ·  Devices  ·  Admin →
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  5. There seems to be a issue with MS Store downloading and installing updates automatically. I have to remote access each users machine, open the Store, select Library, then Get Updates for the majority of the apps on the machine to receive their updates. I have followed all of Microsoft's how-to-guides on how to resolve this issue, but it still persists.

    I would like to see something in IT Automation or Agent function that includes scans for, validates, downloads, installs, and verifies installation for MS Store updates. It would be excellent if it could reference current CVEs during it's scan to…

    4 votes

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  6. It would be nice to have the agent ID of computers displayed on the device page. We use the API a lot at our office and having this number easily accessible would make running PowerShell scripts on certain machines easier.

    2 votes

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    0 comments  ·  Devices  ·  Admin →
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  7. Now that the feature is there to show if a device needs a reboot, it would be nice if we could create a view and/or report that would show a list of those devices.

    5 votes

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    0 comments  ·  Devices  ·  Admin →
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  8. Before editing an article, allow to select a section and then only show articles from that section.
    The dropdown list is getting tediously long now and it's harder to find the correct entry.

    1 vote

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  9. Be able to add several "services" to a contract.

    For example :

    Customer 1 contract :
    - 365 : 10€ / u
    - Server: 50€/month
    - Computer: 30€/month
    - Network: 100€/month

    1 vote

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    0 comments  ·  Customers  ·  Admin →
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  10. The ability to be able to set a reconizable value in the ticket number. Like

    year-ticketnumber

    1 vote

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  11. 11 votes

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    1 comment  ·  Billing  ·  Admin →
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  12. Currently, in the "Agents" section we cannot select ALL customers when specifing setting filters. Sometimes we need to select all customers EXCEPT some of them and this is not possible.
    So, add an option to select ALL customers

    4 votes

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    0 comments  ·  Agent  ·  Admin →
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  13. Would like to give technicians full permissions to specific customers, don't wan't to assign "full admin access".

    Things like create folder, add computers to folders does not work if you haven't assigned "full admin access"

    21 votes

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  14. The ability to see if a Windows or Mac computer/server is associated with IT Automation Profiles, and which ones.
    And posible to get IT Automation Profile via API.

    24 votes

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  15. When emailing Atera helpdesk make it so that if we put a #Site Name and ##Assigned to it will automatically populate the fields. Such as assigned to, Site Name.

    1 vote

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    0 comments  ·  Tickets  ·  Admin →
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  16. Download section in Portal with same features as KnowledgeBase.. Posts in download could be externals for now.. later integration to OneDrive, DropBox, etc.. Option for "For internal use only (Hides downloads from customers)" just same as Knowledgebase"..

    4 votes

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  17. Export invoice batch to PDF. Now we have to open each invoice and select 'create PDF'. We want to select multiple invoices at one and export to PDF. Or trough Export invoices screen.

    4 votes

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    0 comments  ·  Billing  ·  Admin →
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  18. Enable a mode where it will prompt the user to allow a remote connection

    19 votes

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  19. Eine Funktion, dass man sich mit einem Klick auf ein Gerät oder eine Website verbinden kann und das Passwort und der Benutzer wird automatisch eingegeben. Bzw. einen Button mit dem man die Hinterlegte Website direkt Aufrufen kann.

    2 votes

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  20. Hard disk usage: multiple alerts until it is resolved. and then if it goes back under the threshold, it sends another alerts = that is not good.

    2 votes

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    1 comment  ·  Alerts  ·  Admin →
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