5048 results found
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Ability to cc users in Helpdesk Agent
Have the ability to cc other users in the ticket on the customer helpdesk agent
8 votes -
offline and failed
I do daily patching on my devices. Since not all devices are always online at the time the report ist generated, it would be nice to see a difference in the generated report between a device, where the installation failed and those, which were just offline.
3 votes -
how can we set an expiry date for agent installer?
how can we set an expiry date for agent installer?
1 vote -
"actionable" reports, links in reports
we need a way to act on reports. For example, these machines all need to update the software we filtered for: https://i.imgur.com/x7WyXn0.png - so we would need a checkbox in front and a button to apply an automation profile and a shutdown button etc. (the more actions the better).
this may be a big project to implement, so let us at least jump to the machine with a link like this: https://i.imgur.com/7O0BhvX.png
1 vote -
Titan HQ
Would like to see a Third-party app integration for Titan HQ. Personally, I like the idea of having these third-party apps in the Atera portal, and I do not find a solution for Spam/Encryption/Archiving without having to go out of the eco system.
3 votes -
Patch & Automation Feedback report. fixes
Patch & Automation Feedback report. The following needs to be fixed:
- the PDF version does not display information regarding the updates that were made unless you hover over the patching task
- The excel version of the report does not contain any information regarding the patches that were installed
- The excel version wrongly states Windows 10 Upgrade task when the device is actually running Windows 11
They would like to receive detailed information on the tasks that were run and their respective outputs, specifically what tasks were run, what was their result, a list of updates that…3 votes -
Show which devices are managed by InTune
Would also be nice to somehow link the machines from atera to intune(or at least have a section showing it’s managed by intune).
8 votes -
Need more product family level under the ticket
Need more product family level under the ticket
1 vote -
Alert for when a device has been online for X amount of days.
Alert for when a device has been online for X amount of days.
1 vote -
an export of device inventory from device page is mandatory
an option to export devices with or without information
2 votes -
reboot required list
If there is any filter or report that can export devices which require a reboot.
5 votes -
Connect to devices registered in Atera console from a Linux machine.
I have a Linux machine and I need to connect to devices registered in my management console.
Please make it possible to connect to devices registered in Atera console from a Linux machine.5 votes -
ability to assign one contact to more than one customer
ability to assign one contact to more than one customer. I have 1 customer with 13 locations. But one contact is working for all 13 locations. It makes things complicated.
2 votes -
Custom assets alert for when it is expiring
Custom assets alert for when it is expiring
2 votes -
Vade Secure integration
Vade Secure integration
2 votesHi,
We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.
We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.
Best regards,
The Atera Team
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Sort "Save View" / "Category" suggestion
Hey Team!
I like your improvements on the Device Site and played aroung with different filters and saving different views where I see a chance to customize it even better:When I type a category where my view should appear there should be a suggestion of categories I already have in the list. So it is easy to click the right one and minimize the risk of a typo.
The views or categories should be able to be moved up and down via drag & drop just like in the custom fields so I can adjust and customize that.
This…
1 vote -
Ability to set a beginning balance or adjust the balance of time on a block contract.
Ability to set a beginning balance or adjust the balance of hours available on a block contract.
1 vote -
Internal/External note location
Move the internal/external note option closer to the compose message window.
4 votes -
Pause alerts on multiple devices
When doing maintenance of whatever on multiple machines, it would be very handy to pause the alerts on all those machines in one time. Now you can only do it per machine.
There is already a multiple select for machines when you're looking at the machines of a customer, so adding a button to pause alerts shouldn't be that difficult I hope.6 votes -
Serial Numbers need to include letters and allow as many characters as needed
As I was attempting to add the serial numbers in for products, I was unable to use letters and it cut my off at a certain point. Some products contain serial numbers with letters and can be 15 -20 characters long.
1 vote
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