Pull products and expenses via API
I would like to be able to pull the list of used products and expenses with their prices per ticket.
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Danny Stergiadis commented
We use the API to pull tickets details, time and other fields to create invoices in QBO. But we can't pull products added to any ticket through the API as this doesnt exist as a function. Some background: When a customer orders new computers (or any hardware) we save the product details of those computers and the labour/time to setup, etc into the ticket. Right now we have to flag the ticket with a custom field in order to ensure someone visits the imported QBO Invoice and adds the products manually. This is very time consuming. Having an API to access the products by ticketID is very important.
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Kyle Cullinan commented
I agree, this feature would greatly assist in speeding up our daily workflow