Settings and activity

11 results found

1. Trend Micro Integration

   26 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Andrew Keinath supported this idea  ·  Dec 8, 2022

2. Pull products and expenses via API

   6 votes

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   2 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Andrew Keinath shared this idea  ·  Nov 9, 2022

3. Add products while creating a ticket

   7 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Andrew Keinath supported this idea  ·  Nov 9, 2022

4. Pull reports via API

   18 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Andrew Keinath supported this idea  ·  Nov 9, 2022

5. SNMP: MIB import instead of manual OID typing

   1,011 votes

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   22 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

   Andrew Keinath supported this idea  ·  Oct 14, 2022

6. Password protect the Atera agent from end-user uninstalls

   1,578 votes

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   28 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Andrew Keinath supported this idea  ·  Oct 13, 2022

7. Improved Customized Dashboard

   1,543 votes

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   Under Review  ·  49 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Andrew Keinath supported this idea  ·  Oct 13, 2022

8. Assign multiple technicians to a ticket

   385 votes

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   14 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

   Hey all,

   We're excited to announce that we're exploring the development of a new feature focused on ticket queues and assigning technician groups in Atera.

   
   

   Your feedback will be invaluable as we shape this feature to meet your needs and preferences.

   
   

   If you'd like to provide input on this feature, please schedule some time for a call using the link below:

   Schedule a call
   

   Your insights and suggestions are essential to us as we continue to improve and innovate within Atera.

   
   

   All the best,

   Yakov

   Andrew Keinath supported this idea  ·  Oct 6, 2022

9. Multiple contacts for a single ticket

   18 votes

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   4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Andrew Keinath supported this idea  ·  Oct 3, 2022

10. Duplicate or copy an existing ticket

    8 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Andrew Keinath supported this idea  ·  Oct 3, 2022

11. Free Dashboard Account

    867 votes

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    24 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Andrew Keinath supported this idea  ·  Feb 25, 2022