3561 results found
Provide password management to our clients which can increase the value we offer — deploy and administer a modern password manager across all your clients.
Allow central management of SSO, multi-factor authentication (MFA), and password-based authentication across client organizations from a single admin console.
The biggest piece would be to allow Multi-tenant management that makes it simple to administer the password manager for multiple organizations.41 votes
"Tickets" user interface
Having the ability to change the ticket view. Being able to add or remove columns. Being able to shrink or expand them. Being able to sort them from the top row with a drop down (instead of using the view).Being able to move the columns around. Since switching to the new layout, it seems like the content is more spread out, which looks aesthetically pleasing, but makes it just a little bit harder to find the info that's needed right away. Unlike the previous version. Being able to customize that view would help with this.41 votes
Improved Customized Dashboard
Updating the dashboard to be fully customizable and tailored to individual preferences.1,371 votes
For new customers / users I currently still use Teamviewer Quicksupport to remotely install the Atera agent and then swap to Splashtop.
As my Teamviewer subscription will soon expire, it would've been nice Splashtop SOS was actually included in the Atera subscription the same way that Teamviewer Quicksupport is with Teamviewer Premium/Corporate/Enterprise instead of having to pay for a separate Splashtop subscription again.
Or I could use Microsoft Quick Assist, but still I'd rather prefer to also use Splashtop SOS for quick support sessions.
I'm pretty sure Atera can fulfill this dream ;-)
Ability to assign a contact to multiple devices for work from home
Ability to assign a contact to multiple devices for work from home and have all contacts able to connect to the PC they are assigned to instead of just the main contact.46 votes
Office 365 Integration
What would your perfect Office 365 integration look like?
Let us know what do you think about it.1,333 votes
auto install software based on policies upon enrollment
For the policies section: it should be possible to select what applications or software is installed on every machine after Atera agent installation.
Example, Policy for marketing: every device under the marketing policy will have XXX packages installed. And If I take out devices out of this policy, the apps get uninstalled.26 votes
bitdefender integrity monitoring
Bit-defender has Integrity Monitoring which is a great security feature, upon inquiring with bit-defender and confirmation from Atera support this feature isn't available for instances integrated with Atera. We can see the Integrity Monitoring but unable to apply any of the rules.
Need this to be turned on to meet PCI requirements and enhance overall end-points security.38 votes
Add spell check in ticket input
Would be nice to have a spell check and/or spell correction when adding notes or modifying tickets.28 votes
Display Time entries on ticket
Time entries to be on show on the ticket itself, so we dont need to click on Actions > Time entries31 votes
Add Splashtop Multi-monitor support and USB Device Passthrough as addons for splashtop
My work uses a mix of HID and Yubikey smartcards and USB device passthrough would be mandatory in order to passthrough the smartcards to the corporate devices. The multimonitor support would be a bonus for a lot of people also. Atera uses a custom license for Splashtop, you could add it as an additional payed addon to the base lisence.82 votes
Report to show computers that do not meet the requirements for Windows 11
Report to show computers that do not meet the requirements for Windows 1111 votes2 comments · Reports · Admin →
Activity Status "Awaiting on customer reply" should stop the SLA as well
Activity Status "Awaiting on customer reply" should stop the SLA as well28 votes
Supporting a private custom software repository
Chocolatey and Homebrew have over 5000 apps, and pushing in new apps is also easy.
However, we heard that some of you would like their own software package repository and install software only from there.
Tell us what you think1,069 votesPlanned · AdminProduct Team (Product Team, Atera) responded
I'm from Atera team and I'm glad to share that we started working on this idea you voted for.
I would be happy to meet for a few minutes so I could learn what will make your job easier with this feature.
Thank you, you can book here:
"Reboot required" filter on devices
"Reboot required" filter on devices29 votes
Are you struggling to keep track of your customers info (i.e., files, addresses, passwords)? Interested in a documentation management integration?1,055 votes
Atera Dark Mode
A dark mode option for Atera desktop and mobile app to keep things easy on the eyes
(and conserve battery)990 votes
Customer facing App
A customer app where the end user can create and track tickets & interact with the technician on the go. Although the browser portal is good, most end users want the ease of using an app on their mobile device & would be more inclined to create tickets.33 votes
Schedule Agent Reboot \ Shutdown \ Loggoff
Schedule a one time reboot, shutdown or logoff.
At the moment we can only run these commands immediately. It would be great if we can schedule a one-time event without having to create an IT Automation schedule.522 votes14 comments · Agent · Admin →Under Review · AdminProduct Team (Product Team, Atera) responded
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Warranty Status on Devices
The ability to see warranty information on devices.45 votes0 comments · Reports · Admin →
- Don't see your idea?