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5042 results found

  1. CyberDrain Improved Partner Portal

    Integrate with CyberDrain improved partner portal for 365 management, monitoring and billing

    https://cipp.app/

    9 votes

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    0 comments  ·  3rd Party Integrations  ·  Admin →
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  2. Want to be able to know how many screens are connected to a computer

    Want to be able to know how many screens are connected to a computer

    9 votes

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    0 comments  ·  Devices  ·  Admin →
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  3. Audit Log via API

    The ability to access Audit Log from API or atleast export and send via email on a schedule.

    9 votes

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    3 comments  ·  Admin & Core platform  ·  Admin →
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  4. intel amt

    Allow for device management via Intel AMT to allow remote control of device pre-boot.

    9 votes

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    1 comment  ·  3rd Party Integrations  ·  Admin →
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  5. Activity logs for IT Automation + Threshold Profiles

    Activity logs for IT Automation + Threshold Profiles

    9 votes

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    0 comments  ·  Admin & Core platform  ·  Admin →
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  6. Associate scripts with a customer(s), or per customer scripts

    You may have scripts that contain information that pertains to only a single customer. In order to prevent engineers from running those scripts potentially on another customer, it would be incredibly helpful to be able to do either:

    A. Associate scripts with a customer(s)
    B. Have scripts that can only exist with a given customer

    An example of a use for this: Deployment of an external or otherwise unsupported security product that requires a customer GUID that is supplied as an argument for an MSI installer. This feature would prevent a mismatch for this scenario from occurring.

    9 votes

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    2 comments  ·  IT Automation and Patch Management  ·  Admin →
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  7. option for multiple sites for customers

    It would be helpful if we could create sites under customers for those that have multiple locations, and then assign agents and contacts to those sites.

    9 votes

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    2 comments  ·  Customers  ·  Admin →
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  8. I would like to request that automation task feedback email have more information about the patches it installs eg. name of actual patch ins

    I would like to request that automation task feedback email have more information about the patches it installs eg. name of actual patch installed and what vm's/pc it got applied to e.g. computer name. Currently it will just say how many agents in the task and if it was successful or not. Another feature that would be great would be to be able to schedule an existing ticket and not just a new ticket.

    9 votes

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    0 comments  ·  IT Automation and Patch Management  ·  Admin →
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  9. Ability to install Atera agent using Active Directory Group Policy

    It would be nice to be able to push the Atera agent install using Active Directory group policies. For instance you could target and Active Directry group, like production and push the agent out to all of the devices in the group.

    9 votes

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    0 comments  ·  Agent  ·  Admin →
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  10. Linux- additional OS agent support

    Please add Centos as a Linux distribution for agents. Thanks!

    9 votes

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    1 comment  ·  Agent  ·  Admin →
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  11. Queue scripts individually for offline machines for when they come online

    The ability to queue scripts individually from the machine page for offline machines to be executed when they next check-in/come online.

    9 votes

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    0 comments  ·  IT Automation and Patch Management  ·  Admin →
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  12. Not a feature, Atera should fix it so that page data is cached, and still there when you click on add contact for example in a Ticket

    Not a feature, Atera should fix it so that page data is cached, and still there when you click on add contact for example in a Ticket

    9 votes

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    1 comment  ·  User Interface  ·  Admin →
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  13. Link Password to Knowledge Base

    When an article is created for internal use, we should be able to link a password created from the password manager. This would make sure the Technician always has the correct password. It would also make the password manager be able to be customized, with multiple categories and fields.
    Looks like this would solve a bunch of other requests posted here.

    9 votes

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    0 comments  ·  Customer Portal & Knowledge Base  ·  Admin →
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  14. Agent install without splashtop

    Agent install without splashtop:

    The Atera agent will now install with splashtop. I think its good to create a parameter to install without it. Just to give you the choise to choose something else

    9 votes

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    0 comments  ·  Agent  ·  Admin →
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  15. ticket reporting

    If it were possible to pull ticket reporting, including custom fields, for clients so that they can see what the main issues are that are being raised by the users who are logging tickets, it would be highly beneficial.

    9 votes

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    1 comment  ·  Reports  ·  Admin →
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  16. Internet Bandwidth Speed Test

    It would be great if there was a way to have the agent do a internet bandwidth speed test every 4 hours or something, or even a way to run one manually and have it display on the portal for the agent.

    9 votes

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    0 comments  ·  Agent  ·  Admin →
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  17. role based control over scripts

    We need to have different role options for techs who can Create scripts vs. techs who can run scripts. It would be even better to be able to restrict technicians from running certain scripts.

    9 votes

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    0 comments  ·  Admin →
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  18. Atera to Slack channel integration for new tickets

    Would be nice to have tickets fed in to slack channel when a new tickets is opened.

    9 votes

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    0 comments  ·  Tickets  ·  Admin →
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  19. MacOS mass deploy through MDM (such as Intune).

    I would like to be able to push out a client specific MacOS Atera Agent through an MDM such as Intune. Either through a script or a client specific Atera Agent. We could then push the .pkg through Intune. Right now, it's just a generic .pkg installer and the terminal command option does't appear to work as a script.

    9 votes

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    0 comments  ·  Agent  ·  Admin →
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  20. Be able to change the default behaviour of AnyDesk (the others too)

    Be able to change the default behaviour of AnyDesk (the others too)

    Example: check the default "Lock the workstation at the end of the session".

    9 votes

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    0 comments  ·  Helpdesk Agent  ·  Admin →
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