4807 results found
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HTML Editor for email signature
Please add the option to edit the HTML-Code for email signatures in "My Profile".
9 votes -
Knowledge
Need WYSWIG Knowledgebase creation with images. Plain text is too basic.
9 votes -
File explorer in Devices
it would be nice to have a File Explorer feature in Manage Devices so we can open the File Explorer of a Device and check for files, folders, sizes etc without the need of connecting remotely. We should have the ability to take actions like deletion, rename etc such as the common windows file explorer.
9 votes -
Create tickets from Vulnerabilities / Vulnerability alerts
Allow tickets to be created and assigned from vulnerabilities associated with devices or sites. Eg - If there is a critical update for Microsoft, alert technicians and allow a ticket to be created and assigned to a technician so status of remediation can be monitored and managed.
9 votes -
Auto-assign Agent to a contact
Use AI to auto assign a device to a contact based on the usage. I think auto-assign might be bit aggressive at time, but it will be good if there is a landing page which will show tentative contact for each device and Admin can just use confirm all to assign devices to contacts.
Devices are rotated during onboarding or office shuffle. Its pointless to manually change when Atera can use user login info to determine the user for the device.
9 votes -
Integration with Miradore MDM
It would be great to manage MDM device through Atera using Miradore.
9 votes -
Gathering Metrics Refresh
When making a change on a device, we have to wait for Atera to realise there has been a change. Please give us the option to use a refresh button such as "Get Agent Metrics now" or something similar in order to essentially force Atera to get the most up to date information it can.
9 votes -
AI Chat bot/Ticket recommendations to be trained from past tickets and not from the internet
AI Chat bot/Ticket recommendations to be trained from past tickets and not from the internet
9 votes -
Better structure to the KB
It would be nice if we could build a deeper KB tree. Currently it can only be two layers deep.
L1: Category
L2: Section
It would be nice if we could go at least 1 layer deeper and have subsections.9 votes -
Want to be able to know how many screens are connected to a computer
Want to be able to know how many screens are connected to a computer
9 votes -
History of all script executions with script output and script version executed
We need to be able to see all executions of a script, with the exact code that was executed and the script output. This history should be available from the Script (to see all the times it has been executed and on what devices) and from the Device (to see a history of all the scripts that have been executed on the device).
Each script execution should be saved in a separate entity with the date, time, device, script code, execution parameters, result and script output.
9 votes -
9 votes
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Multiple warning/critical alerts for Hard Disk usage within one Threshold profile
I would like to have the ability to add multiple warning and critical alerts for "HardDisk Usage" in a single Treshold Profile. I want to add different warning/critical tresholds for separate hard disk drives.
I.e: C-drive (system drive) has a warning alert on 85% full and a critical alert on 90%. D,E,F-drives have warning alerts on 90% and a critical alert on 95%.
9 votes -
clickup
It would be amazing if you added a project management tool like ClickUp.
9 votes -
AzureAD Integration for Network Discovery
Integrate AzureAd to be able to Deploy Agents to Cloud-Only Devices without onprem AD
9 votes -
Get lastlogintime from api
Add the lastlogintime to /api/v3/agents
9 votes -
Activity logs for IT Automation + Threshold Profiles
Activity logs for IT Automation + Threshold Profiles
9 votes -
Associate scripts with a customer(s), or per customer scripts
You may have scripts that contain information that pertains to only a single customer. In order to prevent engineers from running those scripts potentially on another customer, it would be incredibly helpful to be able to do either:
A. Associate scripts with a customer(s)
B. Have scripts that can only exist with a given customerAn example of a use for this: Deployment of an external or otherwise unsupported security product that requires a customer GUID that is supplied as an argument for an MSI installer. This feature would prevent a mismatch for this scenario from occurring.
9 votes -
I would like to request that automation task feedback email have more information about the patches it installs eg. name of actual patch ins
I would like to request that automation task feedback email have more information about the patches it installs eg. name of actual patch installed and what vm's/pc it got applied to e.g. computer name. Currently it will just say how many agents in the task and if it was successful or not. Another feature that would be great would be to be able to schedule an existing ticket and not just a new ticket.
9 votes -
Let us choose which endpoints are excempt from Remote Access (AnyDesk) deployment
By default AnyDesk get pushed to all endpoints (including servers which have the Atera Agent installed). While this is nice for user Machines - it's less then ideal for servers... Give us the option to exclude machines from AnyDesk Deployment. Or better yet: let us choose on which machines (machine type) we want to install anydesk
9 votes
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