4848 results found
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Hi Atera Team
Hi Team, We are using Atera RMM tool this month for our 1500 above machine software installation and security patch updates. whenever i pushed any software i want to track how many machines installed successfully and how many machines are failed. I need a report to extract by Excel and pdf to show the management by daily basis. I have checked in Report-recent process there is no option to extract any excel or pdf format. we need a machine list automation task report with valid reason to find why those machines are not installed . As well as patch management…
1 vote -
Helpdesk tickets reports for non admin users / technicians
To assist technicians to see their tickets and be able to see hours for the month filters that can assist to month, week or day
1 vote -
block or deactivate the agent download URL
Sometimes third party software/provider found the Agent download URL and tried to install it to ensure it is not malicious, so those devices appears on our console. We suggest to create an option to block or deactivate the agent download URL in order to avoid this issue.
1 vote -
Exclude some processes in alarm view of RAM utilization
It would be useful to exclude some processes, like the backup process, in the alarm view of memory usage. Because during backup time the server should use all available memory resources.
1 vote -
Text Box fonts need to be darker
When looking at the text boxes on the dashboard or webpage the fonts color is a very light gray. Can you adjust and make it black. Headers seem fine, but what is in the text box is not.
1 vote -
certificate or button of Atera
A certificate or button to present that we are professional users. For our and your marketing (company paper, website,..)
1 vote -
notifications de mises à jour dans le mail
il faut recevoir des notifications dans la boite mail à propos les mises à jour lancées et les scripts exécutés s'ils sont passés avec succès ou non
1 vote -
Settlement, New batch of invoices
When calling "new batch of invoices", do not start the search directly ("up to 2 minutes"). Waste of the employee's time. Parameters have to be set and searched again each time.
You can save yourself the time!1 vote -
1 vote
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Expand search for SNMP OIDs
Currently, there is no option to look for SNMP OIDs in the search.
Especially useful when there are some vulnerabilities open (search for firmware)
1 vote -
Automate Device Relations based on IPv4
I have various users (Contacts) that travel between sites (Customers). Can I automatically update Device Relations to different sites (Customers) based on which Device a Contact is logged into?
2 votes -
Edit Relations by (part of) device name
The possibility to automatically move agents from unassigned to a specified folder by part of the device name should be added.
For example:
If agent name contains "PC" move automatically to folder "Computers"
If agent name contains "Server" move autmoatically to folder "Servers"This would take a lot of hassle out of getting agents in the right place just so they can get the right automation profiles.
1 vote -
Generate reports to SharePoint
Have reports that you can schedule that will then integrate with Cloud Platforms such as SharePoint and have it uploaded to a specific library
1 vote -
Integration with Inty (Similar to Giacom). Or 365 licences are provided by one or other of these two companies.
Api exists from inty, 365 and other inventories could populate into the client in Atera.
1 vote -
GPI link
For tickets: GPI system. When a ticket opens up, a GPI link is added and it will bring up all the information about the customer. Makes the work easier. It brings up all the info such as software, windows,
1 vote -
Ticket Number in Email Template Subject - At the end instead of the beginning?
Would it be possible to have the Ticket Number snippet TRAIL an email Subject line, rather than being required to start the email in order to have it added to an existing ticket (but still have replies added to the existing ticket)? This could help bring the subject itself to the forefront when viewing on a smaller screen/etc., allowing the user to focus on that rather than the ticket number.
1 vote -
Possibilité de crée des alertes personnalisé
Possibilité de crée des alertes personnalisées sur un client et ou un agent en particulier. Avec possibilité de pouvoir mettre l'alerte en différé et de recevoir un mail selon comment nous l'avons programmé.
1 vote -
System Optimizer
I would love to see more options to optimize the system somewhat like Webroot includes in it's AV. They have a nice little setup for that. That would be sweet! We all don't use Webroot but since it's integrated you may not consider. Please. Thanks!
1 vote -
Next Step Recommendations from Tags
Would be nice to have recommendations for the next steps based on the tag but ability to control it from the admin
1 vote -
Once an IT and patch automation profile has been associated with a devices (whether it be in a folder or not), there is no function to be ab
Once an IT and patch automation profile has been associated with a devices (whether it be in a folder or not), there is no function to be able to delete the associated profile massively, other than to delete the profile and then recreate a new one.
A function that allows you to choose the profile to be disassociated and disassociated from the selected devices would be useful.1 vote
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