4876 results found
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1 vote
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Need to view individual Recent Process records by ID and URL
Recent processes table records should be accessible from a separate menu item and records related to a specific device should be easily accessible from the device page.
Recent process records should also be accessible via API
The process records needs to be accesible by an ID and directly referenced via a URL so that the record for easy reference in emails, documentation and other systems.1 vote -
1 vote
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Separate RMM Role to select "Allow user to connect remotely, run scripts, and manage devices and keys on desktop devices" independently
We have a user that just needs to remote desktop to clients, but not to run scripts. Please enable this option.
1 vote -
Auto-reply for the client that would come from 'donotreply@atera.com
Auto-reply for the client that would come from 'donotreply@atera.com
1 vote -
UPS
Ability to manage UPSes in Atera and to add alerts after a certain amount of time to replace UPS batteries.
1 vote -
customer deny in group
Instead of setting it up so you have to allow the customers in the atera portal... allow us to deny as well... or allow us to update the customer allow list for user groups easily by selecting all and removing the ones we dont want...
currently if you already have the group setup and then you go and add all the customers again it will error out saying you already have these customers added...
you have to go back and either figure out what customers have not been added to this group or you have to delete them all and…
1 vote -
Device Health Check in API
You guys should include the ability to pull a devices health from the API that you provide
1 vote -
Create Folder Sets across all clients at once.
Create a way for us to create a set of folders that we can apply to ALL clients at once. Currently you have to do this on each client which takes a long time.
1 vote -
Atera Icon disappears from client's computers
Create a rule that keeps the ticketing icon from disappearing from clients' computer so it doesn't continually disappear creating a need for it to be re-added.
1 vote -
OnePassword manager integration
OnePassword manager integration
1 vote -
More important information and functions on the dashboard
In my opinion, there should be more important information and functions on the dashboard. For example, you could introduce a kind of device list with certain filtering view windows that you can create as you like. Example "Devices -Categorized View-etc". 2.) A window for self-configured reports such as 1.) Customer online or offline PC or server patch status in %/last processes/scripts etc.
I don't use the dashboard because the current Information is not relevant.
1 vote -
search again feature
Currently you cannot "search again" by just pressing enter in an existing search to refresh the search. You have to add or remove a character to your search to search again. The search seems to ignore you if you don't change the content of the search even though the results could have changed since you last searched.
1 vote -
Notification Alerts
When any software is installed or uninstalled from any devices we are not getting any notification emails. Right now it's only creating events but it's not sending email alerts. If these features are available great for everyone. No one monitoring always from Atera. Also right now we can set devices to only one profile. It's great we can keep the devices in multiple profiles.
1 vote -
Alerts opened when a file is added
If a certain file is created in the customer's folder, then you can create the alerts.
1 vote -
Add device column to software inventory reports within the console for uninstalls.
I would like the ability to expand the returned items of a software report to manually uninstall from specific devices.
1 vote -
T-sheet integration
T-sheet integration: better time tracking for technicians. The one is Atera is not mature enough.
1 vote -
Cisco back up
Cisco back up
1 vote -
Select All when selecting OS Excluded Patches
When under Patch Management and IT Automation, and in an Automation Profile, when selecting "OS Excluded Patches' Manage, it would be nice to be able to click a "Select All". Example we do not push .Net Framework updates every month, so we put ".Net" in the description field. At this point, one has to go through all of the pages and make the selections. Being able to "select all" and choose them all to be Excluded at once would be helpful.
1 vote -
When exporting tickets into an Excel spreadsheet times are off
When exporting tickets into an Excel spreadsheet times are off (needs to be corrected)
1 vote
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