4720 results found
-
Integrate WebEx and Atera
Integrate Atera and Webex so when a customer is calling their name automatically pops up
1 vote -
To be able to search for a customer by postcode
To be able to search for a customer by postcode
1 vote -
Navigation bar resize / collapse to icons.
The side bar is text and Icons.
I'd suggest you pick one or the other.It should be text when full size and it should collapse to Icons.
See mock up on reddit.
/r/atera/comments/1l8qivn/uilikeimachildsidebarandtickets_page/1 vote -
filter option "installation date" under installed software
Device filters can search for isntalled software, software inventory shows installation date. Please add a filter option to filter installed software by installation date, all necessary data is already there!
1 vote -
Default Monitoring Agent
Let us set a default monitoring agent instead of making me scroll through all 1000 devices to find the one I need. Or here is an idea let me set it to only show servers on that list.
1 vote -
Configuration Policies. A great option would ber to have an UPDATE CONFIGURATION POLICY
Configuration Policies. A great option would ber to have an UPDATE CONFIGURATION POLICY option for selected devices. Usally we have wait 12 hrs for the config to be applied to the device or specifically apply the policy to a single device.
1 vote -
DateTime or just Time custom field
Currently, there is only a "date"-type custom field. We have need for tickets that also include a start and end time as well. It would be nice to have a time field, and/or a combined date/time field.
1 vote -
One screen for add-ons
Integration with the desktop/
1 vote -
Search within ticket content
Currently, the search bar seems to only take into account elements such as the ticket title or ID. This significantly limits the ability to efficiently locate tickets, especially when the keywords being searched are only present in the description or comments of the ticket.
It would be extremely helpful if the global search also allowed for searching the full content of tickets, including:
The initial description,
The responses/comments added by technicians or users,
Custom fields.
Such an improvement would greatly facilitate the management and tracking of tickets, particularly when dealing with a high volume of requests.
1 vote -
Connect via TeamViewer from mobile app
I want to connect via TeamViewer from mobile app
1 vote -
Chain Patch Mangement Items
I would like to chain Patch Management items to one-another.
Meaning I would like to create (for example) A "Linux-upgrade" item which will be followed by "Linux cleanup" item, that only takes place after the previous item was finished.1 vote -
security filter
Include the filter / table setting - OS and Security/ Security - Anti-Virus, Anti-Spyware and Firewall.
1 vote -
Enhanced Security: Require Password Confirmation for Critical Actions Per Client
To improve security and limit the impact of compromised accounts, it would be highly beneficial to implement a per-client password confirmation mechanism. Technicians could freely view and consult agent data across clients, but any critical action — such as remote console access, file transfers, script execution, or administrative changes — would trigger a password prompt specific to that client. This additional layer of protection would help prevent unauthorized actions in case a technician account is compromised, and ensure sensitive operations are intentionally validated.
1 vote -
scheduled ticket frequency monthly at specific weekday
It's not smart to set a ticket frequency to a numbered day, because that are changing weekdays.
A schedule like "first tuesday", "second wednesday" or "last friday" would be much more important
1 vote -
Export easily Antivirus informations
Hello, is it possible to create a report about this or add this information in the API?
Today I want to check if BitDefender is installed on each agent and when I created a report with Atera, I got the list of computers with Bitdefender and saw that 150 agents are missing, but they don't have any other software. So I need to check which computers don't have BitDefender...
A report that exports every computer with the main antivirus would be useful or any other way to do it!
It would be nice to have this information via the API.…
1 vote -
Be able to modify Technician Performance Report
I have a "Technician Performance Report" for each Technician that i get monthly to review with each technician. The reports all come into my email as "our Atera 'Technician Performance' report is here". But it doesn't tell me what technician the report is for? So I have to click on every single email link "See report" to actually see which technician the report is for? I don't understand that.
1 vote -
Devices View: "is in" as additional Advanced Filter
Regarding the "Devices" view, under Filters > Advanced Filters, we’d like to have an additional option in the dropdown for "is in", allowing us to provide a comma-separated list of terms to filter the result set we need.
This functionality becomes especially useful when we require more granular control, as is often the case in administrative tasks. We frequently reach a point where we need to generate very specific lists in order to assign tasks to devices in a more targeted way.
A good example is when assigning Automation Profiles. If we need to do this on a per-agent basis,…
1 vote -
vaultwarden
Vaultwarden_RS is a free/open source implementation of BITWARDEN. - an awesome password/note management system
well worth including as an app
1 vote -
Incident IQ Inventory System
Please integrate with Incident IQ for K12 inventory.
1 vote -
Show the requester name on New ticket notification
Enhanced notifications could provide more clarity. Displaying the requester's name would be a valuable improvement. This would allow for quicker identification of the notification's source. A personalized approach often leads to a more efficient workflow. Thank you for considering this helpful suggestion.
1 vote
- Don't see your idea?