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4691 results found

  1. The "Windows Insider Pre-Release"-Updates should not be suggested to be installed. In productive systems this is a no-go for us.

    2 votes

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    1. In the shared library mark whether a script has already been cloned to My Scripts to avoid different users repeatedly cloning the same scripts.
    2. Some sort of notification if there is a new version of a script that was previously cloned.
    3. An indicator that a cloned script has been edited in My Scripts so that if there is an updated version, a user does not overwrite the customization.

    Thank you!

    2 votes

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  2. like to build out a report/ dashboard that shows devices per organization or a full overview on hardware utilization. this would be looking at a set percentage over the course of 24 hours, weeks months just like the devices page for metrics. what the percentages would be in an example is CPU to 50%, RAM to 60%, Network 80%. etc. and can see a list of any of those devices that go above to show in the report/ dashboard and not as an alert but as a way to identify possible upgrades or attention that will be in need. i…

    2 votes

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    0 comments  ·  Reports  ·  Admin →
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  3. Able to restart/manage agents based on the workstations time zone since WFH is more common and some users are not in the same zone as the main office.

    2 votes

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  4. Post-patch reboot policy options for approving a specific time/day window for reboots after a patch has been installed. Some customers have a strict policy for patching and rebooting their endpoints. I am currently using a different RMM and considering a switch to Atera, but this one function is quite important for 2 of my customers and I don't currently see a way to tell your agent that post-patch reboots are only allowed to happen between 10AM and 4PM on Sat or Sundays...

    Any way to get the type of granularity added?

    2 votes

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  5. Regarding the “Configuration policy”, it would help us a lot if after each Windows Update notification the message indicated how many attempts you still have to cancel this action. and also let the last message indicate that “this process cannot be canceled next time and your laptop will reboot automatically”. Please improve that

    2 votes

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  6. Is it possible to show the current connected SSID and associated Signal Strength for devices?

    This can be useful in troubleshooting

    2 votes

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    0 comments  ·  Devices  ·  Admin →
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  7. It would be nice to have the ability to schedule scripts
    - To Run Hourly (or even a smaller time threshold like 15 minutes) (without having to specify every hour)
    - Run Daily (at a certain time)
    - Run on specific days

    2 votes

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  8. Would be nice on the Windows side to run Command Prompt or Powershell prompt as current logged on user. This would be helpful with diagnostics without disrupting the user.

    This is implemented in NinjaRMM.

    2 votes

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    1 comment  ·  Admin →
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  9. I want to be able to send scheduled reports to techs as CVS instead of links to reports. I want to do this so a batch file can process the report without having me going into the report myself.

    This would be best in the detailed format.

    2 votes

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    0 comments  ·  Reports  ·  Admin →
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  10. Currently to select all sites, departments, or any dropdown in the Devices Filter there is no option to select all then uncheck one so that you can exclude that one site or other dropdown. When you have 20 sites like we do it takes a while.

    2 votes

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    0 comments  ·  Devices  ·  Admin →
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  11. add some interstep confirmation about number of agents to be deleted
    f.e. must enter no. of agents to be deleted (when selected more than 1 or even for 1 as well)

    2 votes

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    0 comments  ·  Agent  ·  Admin →
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  12. I would be nice to have dynamic billing including all app center integrations etc. but knowing how hard it is. Good supplement would be TAGs or some asset info that is calculated to contract as billable amount. This could be scriptable by administrator.

    2 votes

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  13. I understand that you are fully occupied with the development of your product, but your software still needs the ability to translate the information visible to the customer into their own language. For example, my customers are primarily private individuals and mostly retired or older. They do not speak English. They are outright scared when an English window pops up during computer use. It would therefore be good if the administrator could define the names and texts of the software visible to the customer as they wish. This will reduce your work in the future.

    2 votes

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  14. Currently, there is no way to read survey responses if they are more than a few words. If someone writes a long response there is no way to read the rest of the response, due to the taskbar cutting of the response.

    2 votes

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    0 comments  ·  Reports  ·  Admin →
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  15. Add the device's "Last Seen" field as a column on the devices screen and export.

    I use this to ensure that employees are adhering to IT policies

    2 votes

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    1 comment  ·  Dashboard  ·  Admin →
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  16. Please add a variable for the "Customer Main Contact".

    This variable will be useful in quick replies where you would be advising someone to seek approval to proceed with things like Software or Hardware purchasing etc.. I was surprised that this was not already an option...

    2 votes

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    0 comments  ·  Tickets  ·  Admin →
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  17. When selecting 'Assign Agent' from a ticket view, the selection list is unsorted.

    This makes finding the required agent very difficult when the list contains hundreds of devices.

    2 votes

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  18. We need somehow evaluete quality of emplyees work. Ticket scores shoud be not only in excel but in API too. We will take it and use .

    2 votes

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    0 comments  ·  Tickets  ·  Admin →
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  19. It would be extremely helpful to update the search function in the Knowledgebase to be more akin to the ticket filtering. Including various field variables that the user can set to filter various knowledgebase articles.

    Client \ Who created \ Date created by \ Subject Tag \ etc..

    Doing this would make searching through the knowledgebase for relevant articles a great deal easier.

    2 votes

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