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5040 results found

  1. Techdata integration

    Techdata integration

    3 votes

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    0 comments  ·  3rd Party Integrations  ·  Admin →
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  2. Peripheral detection?

    Allow agent to gather and report any peripheral data (SN / Model #) for easy inventory and checking based off one device.

    Example:
    "What does John A. have connected to his laptop?"
    Peripherals:
    Acer K202HQL, Logitech MK270

    3 votes

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    0 comments  ·  Agent  ·  Admin →
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  3. See authors of scripts

    I would like to see who has created a particular script.

    3 votes

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    0 comments  ·  IT Automation and Patch Management  ·  Admin →
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  4. Make an option for tickets the default mobile view upon opening

    When going into the app, make an option for what opens first. We only need the ticket system and it's a pain for an extra step.

    3 votes

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    0 comments  ·  Mobile App  ·  Admin →
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  5. Eset for australian clients

    Eset for australian clients

    3 votes

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    0 comments  ·  3rd Party Integrations  ·  Admin →
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  6. Would be nice to duplicate a classic reports and then modify it in the Advanced Report Editor

    Would be nice to duplicate a classic reports and then modify it in the Advanced Report Editor

    3 votes

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    0 comments  ·  Reports  ·  Admin →
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  7. Recent Processes to csv

    Hi, it would be interesting to have the possibility to export the operations carried out for each customer, patch and software installation, in csv format. In order to give well-defined feedback on the work done to the client in question.

    3 votes

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    0 comments  ·  Reports  ·  Admin →
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  8. Atera to have its own Database of OIDs

    Atera to have its own Database of OIDs

    3 votes

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    0 comments  ·  Devices  ·  Admin →
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  9. Ability to search a device based on a specific model.

    Ability to search a device based on a specific model. This is not possible in the advanced search on the Device tab

    3 votes

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    0 comments  ·  Devices  ·  Admin →
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  10. Monitoring Alerts Separate from Threshold Alerts

    For computers that have "availability monitoring" enabled, add an option to send those alerts to a different email address than what's listed under the Threshold alerts. This way, we can have separate notification when a computer is offline, rather than mixed up with all of the other threshold alerts.

    3 votes

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    0 comments  ·  Alerts  ·  Admin →
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  11. timemachine Backups

    Someway to view the timestamp the last timemachine backup occured on a Mac agent

    3 votes

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    0 comments  ·  Agent  ·  Admin →
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  12. Device Import for onboarding new customers

    I keep asking for this and seems like an easy lift. When I onboard new customers it would make life so much easier if I could import customer device inventory into the system. Some of my customers have 100's of devices and it is time consuming to add them one at a time!!

    3 votes

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    0 comments  ·  Network Discovery  ·  Admin →
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  13. Removal of Knowledge Base from Customer Portal

    Would like to have the flexibility to remove the knowledge base from within the customer portal.

    3 votes

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    0 comments  ·  Customer Portal & Knowledge Base  ·  Admin →
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  14. Email notifications when agent is installed or uninstalled, now and not later!

    Since we've been waiting for years for get basics in a RMM like password protected uninstalls of Atera agents, and with Atera being used to track the number of devices that might need to be used to invoice a customer for support, we need an immediate stop-gap measure of ability to get an email notification or generate a report of when an agent is installed or uninstalled compared to a previous date.

    Counting 1000's of devices between customers and comparing it against a list of 1000's of devices on those customers previous billing cycle is insane.

    Do this right away,…

    3 votes

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    0 comments  ·  Admin →
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  15. Allow us to place Fields anywhere in Ticket and be able to remove Product Family

    Allow us to place Fields anywhere in Ticket and be able to remove Product Family

    3 votes

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    0 comments  ·  User Interface  ·  Admin →
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  16. More visibility for when an agent is offline

    More visibility for when an agent is offline. For example, out of 35 devices are working fine, 5 devices that are not, and i have 0 visibility to see why, so i'm in a blind spot where the customer is telling me that it is online and trying to reach out to Atera AWS site but i have no visibility. Need better ways to view the logs and i can't troubleshoot.

    3 votes

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    0 comments  ·  Agent  ·  Admin →
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  17. Site removal impacting assigned devices

    Hello,
    currently removing site deletes all agents assigned to it, we should have an option to move them to temporary group right before deleting them.

    3 votes

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    0 comments  ·  Devices  ·  Admin →
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  18. offline and failed

    I do daily patching on my devices. Since not all devices are always online at the time the report ist generated, it would be nice to see a difference in the generated report between a device, where the installation failed and those, which were just offline.

    3 votes

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    0 comments  ·  IT Automation and Patch Management  ·  Admin →
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  19. Titan HQ

    Would like to see a Third-party app integration for Titan HQ. Personally, I like the idea of having these third-party apps in the Atera portal, and I do not find a solution for Spam/Encryption/Archiving without having to go out of the eco system.

    3 votes

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    0 comments  ·  3rd Party Integrations  ·  Admin →
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  20. reports uk time and data xls

    Id like to be able to download my reports in Excel but have the dates in DD/MM/YYYY

    3 votes

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    1 comment  ·  Reports  ·  Admin →
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