5041 results found
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E-Rechnung aus Atera senden
Die elektronische Rechnungsstellung kann dabei über verschiedene Standards bzw. Spezifikationen ermöglicht werden, darunter z. B. mittels des Standards XRechnung.
Die europäische Norm für elektronische Rechnungsstellung EN-16931 gibt die Verwendung des strukturierten Datenformats XML für den elektronischen Rechnungsaustausch vor, welches eine automatisierte Rechnungsverarbeitung ermöglicht.
Damit jedes Mitgliedsland die europäische Norm EN-16931 mit seinen länderspezifischen Anforderungen umsetzen kann, definiert jedes Land seine spezifische Core Invoice Usage Specification (CIUS).
Der Standard XRechnung repräsentiert die nationale Ausgestaltung der europäischen Norm EN-16931 in Deutschland – also die deutsche CIUS – und wurde von der Koordinierungsstelle für IT-Standards im Auftrag des IT-Planungsrates erarbeitet.
Der Standard wurde…4 votes -
Patch & Automation Feedback-Device Specific Details
When I select a device and look at the activity log section, I should be able to click on the patch/update report link and get specific details for this device or agent alone, detailed information of what was patched or what was not patched and why or why not.
4 votes -
3rd software party report
The reports for patch status and patch deploy does not include 3rd party software status. This is a super essential and not sure why this is not already implemented years ago. We aren't atera users but considering atera but many basics things are missing in atera and a let down
4 votes -
Scheduled reports to have customers name on them, as well as changes to default..
When reports are scheduled they are received with no indication of who the report is for, no specific customer name in the email subject or body. Also, the report is default and has no custom options set as to thresholds for computers. There needs to be a way to show the customers name and keep custom options for thresholds.
4 votes -
Better Application and Patch Management Based on Mitre Attack Framework
Patch Management and Application Updates Based on the MITRE Attack Framework
https://attack.mitre.org/mitigations/M1051/
Acronis Found a lot more apps that needed to be updated and some of them were Critical. Atera didn't even identify them as needing updated
4 votes -
Ability to import MIB files
It would be important to implement the import of Mib (Managed Information Base) files to Atera
It would be very useful to improve a lot the use of SNMP.
Now you work with individual OIDs, if you could import a specifoic MIB per device it would be fabulous.4 votes -
Full Admin role without billing permissions
More granular permission needed.
We need full access permissions ticked in order to have access to thresholds and alert management but we need to be able to uncheck 'billing' as we don't want out techs to have full billing permissions.
There is no other way to give threshold and alerting permission apart from ticking 'full admin'4 votes -
Branded 'Work from Home' Splashtop Web Portal
It would be awesome if we could brand the Work from Home web portal with the customers logo, as opposed to just the Atera one. I mean, it could still say 'Powered by Atera' under the logon button or whatever... It would also be nice to get a connection status or update whilst being connected, as opposed to just sitting here waiting. ;)
4 votes -
Help Desk portal - easy ticket button
For the love of god put a Create Ticket button on the ticketing portal. There's only 2 things on this screen knowledge base and tickets. More than likely this person is on the tickets screen to put in a ticket. Place it at the top or above the categories for easy access. It's confusing that people have to click Tickets, to make a ticket when they are already on the tickets screen. It's just an unnecessary step.
4 votes -
Filter by Folder
Independent of Customer.
Show all devices connected to a specific folder [ Server ] ...
4 votes -
Patch Management must follow policies set for the reporting and status to be useful
It is great that there is a column in devices that will show all patches available.
But that is less important than having a column and patch mangement tool that reports relevant patches that are required to meet my organizations patch standards. This information has been provided to the system by my Automation and Patching Polices. Yet the Patch Management panel and the Patches Available column indevices do not reflect this.This makes the the patches available column not useful at all unless you just want to see what is available for that given end point according to the MS…
4 votes -
I think it would be usefull to have the Patching Status exclude agents that do not have a an Automation Profile attached.
I think it would be usefull to have the Patching Status exclude agents that do not have a an Automation Profile attached. I have lots of agents where the end user does not want to pay for device management so I don't apply any automation to the agents.
4 votes -
Search device by logged in user/username
Being able to find a device by the user logged in.
4 votes -
Feature Request: Combine Multiple Analytical Report Attachments into a Single Email
Overview
Currently, when working within the Analytical Reports section of Atera, I can only attach one report per email. This often results in customers receiving multiple emails (sometimes three, four, or even five) whenever I need to share multiple reports. This can lead to inbox overload and create frustration for both the sender and the recipient.
Proposed Solution
I would love to see a feature that allows multiple analytical reports to be combined into a single email containing each individual report as an attachment. This enhancement would streamline communication, keep customer inboxes organized, and provide a more professional and efficient…
4 votes -
Ability to filter when you search
When you search and it pulls up tickets, there is no way to filter these further. Since we can't filter by status to only show open tickets, we have to scroll through a long list of ticket search results to find ones that are open.
4 votes -
Delete tasks scheduled for offline devices
The ability to remove scheduled tasks for devices that were offline when the task was run. e.g. If you push out an update that caused a problem, it would be nice to be able to remove the scheduled update (that will run when the device comes online) if you know it will cause an issue.
4 votes -
Ability to lookup specific device information
The ability to report/lookup specific device information as a feature/reports option, that can then be easily exported.
Use Case: Need a plain list dump of which CPU's are in use in my environment to be able to set up a budget for replacing hardware that is not Win11 compliant.
4 votes -
Removal of Copilot Column in Devices View
Hi everyone,
I understand the introduction of the AI Copilot feature and the desire to highlight its benefits to users. However, I am currently not planning to activate the subscription right away and would prefer to save screen real estate by removing the Copilot column from my Devices view.
It appears that this column is hardcoded into the interface. Could you please provide an option to either uncheck this column for users who haven't activated the feature?
Thanks for considering this request!
4 votes -
Private note
Ability to send a private note to a user.
Example, sending a private note to the user's manager for approval. They will receive an email and be able to view the ticket and add their comment into the private/public section.4 votes -
Ticket Tags
It would be beneficial to have the option to delete and edit ticket tags. This would allow for corrections on typos and removal of tags that are no longer relevant.
4 votes
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