5041 results found
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Password Management
Admin users should be able to log into their secure portal to see company passwords on file.
2 votes -
Passwords to show on portal
Each password tied to a customer needs an option: "show on customer portal for all users" or "show on customer portal for specific contact groups"
3 votes -
Group Contacts
Add ability to group Contacts ("Admin", "Billing", "Archived" etc)
2 votes -
Automate Acronis usage units
Backup contracts need to pull usage from Acronis units, so billing acronis usage doesnt need to be a manual process of checking storage in acronis.
8 votes -
Edit button stops timer
The edit button on the timer should stop the clock when clicked.
1 vote -
Report PDF to e-mail
ability to send automated reports in PDF format to email addresses.
8 votes -
Wake on Lan Automation
Wake on Lan for Updates via Automate
8 votes -
knowledgebase on mobile app
It would a huge time saver to have the ability for an agent to look up knowledge base articles we develop from the mobile app. Please consider this.
11 votes -
windows firewall check
Check for enabled Windows Firewall. Should be a simple but very usefull monitor.
7 votes -
Add Software Inventory via API
These link generates a list of installed Software.
https://app.atera.com/new/reports/template/software-inventory
It is possible to get these list per API42 votes -
Rule set based on SNMP Values
For example VMware will expose the used value of the datastore, and the total size, so to get used space you need to subtract hrStorageUsed.1 from hrStorageSize.2 to give total used value. This could then be monitored as a rule within Atera.
3 votes -
Availability Monitoring alters for online and offline
I would like an email when a server goes offline using the "Availability Monitoring".
5 votes -
Assign Ticket based on devices and not agents
Tickets for monitored endpoints - there's not a linux agent yet, but I can monitor them. However, I cannot assign them to a ticket as I can only assign actual "agents". For example, I'm monitoring a linux server, if I click the "create ticket" button the agent field is blank... because it doesn't have an agent. It would be great if I could assign devices to tickets based on the device as opposed to the agent for this reason.
7 votes -
Navigating between pages
UI: Too many page changes - When I'm working on a ticket it's challenging to go back and forth from the device and other tabs.
4 votes -
work from home
in your free trial. This is a must add. being able to make sure this feature works before purchase will allow for quicker prospect purchases. I'm one of those prospects. I need to make sure everything works before I switch. I don't want to purchase then set it up and come to find out it doesn't work for my needs. So I did all that work for nothing
1 vote -
Ability to have a view and/or report that will list all devices that require a reboot.
Now that the feature is there to show if a device needs a reboot, it would be nice if we could create a view and/or report that would show a list of those devices.
5 votes -
Helpdesk Agent Icon for specific users
We have staff and student users and would like to make the helpdesk agent icon only available for staff. At present we can only toggle the agent icon on/off at device level. It would be great if we could specify the agent icon by GPO, targetting specific users.
1 vote -
Ticket organisation
It would be helpful to have a ticket target date visible on the dashboard which can be used to sort and filter tickets by their due dates. This could then be developed to flag tickets which sit with predefined timescales (e.g. Due in 7 / 5 / 3 days) and change the colour of the ticket (e.g. green / amber / red) to draw attention to it.
6 votes -
Treesize report
Have a report which runs a Treesize report on the endpoint device with selection of which drive as well.
5 votes -
Automation schedule that includes minutes
I would like to be able to run scripts on a schedule of minutes. Currently the best frequency available is days.
4 votes
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