4750 results found
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Services Detection and Monitoring
Detect services configured to "Automatic" or "Automatic (Delayed Start)" (agents already detect services and states), expanding on this to combine alert capability when one of the applicable detected services state is "Stopped" or "Stopping" (i.e. not running).
3 votes -
Fin d'abonnement de l'antivirus
La possibilité de connaitre la fin d'abonnement de l'antivirus et pouvoir être prévenu au préalable avant (Choix du nombre de jours ou mois) ?
Peut-être que l'idée est applicable à d'autres appli ou il y a une dates d'expiration.
3 votes -
better ticket overview on dashboard
I would like to ask if it would be possible to get a view where ALL opened and re-opened tickets is included. This will give us a better ”real” view of the ticket activity (open/reopen(close) on a daily basis (since we often work with reopening tickets)
2 votes -
Patch Management & Customer Folder Applied To
While it is great we can select specific patch management automation profiles from Customer > Folders > Action > IT Automation Profile, it would be great to select the folder at time of creating the patch management profile, click Apply To, click on Folders tab then select Customer, then click on the Customer's respective checkbox of folders available to apply it to.
4 votes -
Add sorting to headers on all tabular displays, Auditor Reports Workstation Distribution
I wanted to sort by the number of cores, if possible, not easy enough. And not just reports, but all tabular displays.
4 votes -
Manual inventory entry
I'd like to be able to manually type in a device's spec. If we buy 10 laptops I'd rather not have to unbox them all to install agent to know what we have in inventory.
6 votes -
Create a custom report to track users/endpoints
I am tracking the number of active users in my company. This allows me to see the health of each client and if I need to add additional resources to a client for support and buy-in of my market offerings.
In short the more active users/endpoints the healthier my business is.
2 votes -
Agent Uninstall Not Removing Device From Portal
When Atera/Splashtop is uninstalled using Control Panel \ Programs and Features, it would be desired for the device to be removed from the portal too during the same process, without needing manual deletion or other commands run afterwards.
Sometimes the end user would remove the software themselves without our knowledge, especially when the device is a personal PC/laptop, which leaves the device behind on the portal in a permanently offline state.
I get that this can be done by not giving local admin but this often just not possible.Other RMMs we've used will do a device removal from the…
15 votes -
Storagecraft
Integration with StorageCraft backup products.
5 votes -
Integration with Macrium Reflect
Integration with Macrium Reflect for backups of servers and workstations using Macrium Reflect Product.
5 votes -
Thresold
Hello,
I have some Event viewer Tresolds. Iám missing 2 thinks here:
- Overruling the message with a understanding on instead of a copy of the event.
- If its Information i wont get a email notice, maybe to overrule it so it will email within the thresold rule? (Like inserting a USB)
Guy
1 vote -
IPAM
IPAM Module to manage the IP in the network
11 votes -
Clockify integration
Please support Clockify as an alternative time tracking app.
https://clockify.me/7 votes -
18 votes
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Scheduled Auditor Report - XLS format
Right now the Auditor Report can be exported as an XLS only manually.
When scheduling a report (for example Auditor Report), a link is sent by email to access the desired informations.
Using the link the data can be exported as a PDF but not as XLS.It could be usefull to be able to download the informations from scheduled Auditor Report also as XLS e not only as a PDF.
17 votes -
Export off line devices from a customer
To be able to export all off line devices from a customer.
Would be really usefull for a review the offline devices to find out the reson why are off line.
This way we could find any old systems un used systems and also troubleshoot any Atera connectivity issues - showing an active system off line.1 vote -
Information profile client
il serait intéressant de pouvoir ajouter des liens HyperText dans le profile des clients afin de consulter des documents offices 365 propre aux client, afin de compléter les renseignements du client en interne sans passer pars la base de connaissance qui est très limité sur la mis en page.
1 vote -
Add Ticket Title to Ticket Timer
It would be great if the Ticket Title could be added to the Ticket Timer at the top so that when it is easy to see which ticket the timer is for.
Currently it only shows Ticket number and the time accumulated.
1 vote -
Search tickets by date.
Instead of only showing created 9 weeks ago. Can we add in the exact date it was created?
2 votes -
Logout warning
It would be nice if we were given a warning 10 minutes or so before Atera automatically logs an engineer out of the system. I don't know how many times we've lost the content of tickets that are in progress because we just get bumped to a login screen.
It's not like you can pick up the ticket again if it hasn't already been saved, you just have to start all over again which may be impossible if there are screenshots etc you've taken.6 votes
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