5019 results found
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Generate Detailed Event Viewer Reports
It would be good to be able to generate reports based on specific Event Viewer events and IDs, along with details about the events. Currently we can monitor for the events, but we cannot see any details about any events in a report format.
4 votes -
Auto-Deploy AteraAgent via Scheduled Scan
Network Discovery: Auto-Deploy AteraAgent if not detected on machine.
Configure at customer/domain level and schedule your scan. If AteraAgent is not detected it is installed (laptop, server, desktop, etc).
27 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Data Export
Provide the ability to export client data such as passwords and other important information so it can be stored securely offline in the case of Atera not being accessible.
5 votes -
Configure Splashtop and Anydesk audio settings during remote sessions
Add the option to disable audio from remote computer during remote sessions. In splashtop and anydesk.
21 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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physical age of device report
It would be nice to have a report that would show us the physical age of a device, this would allow us to be able to state to a Customers/Client. That because your machine is X years old, we recommend upgrading or even replacing the device, because we are finding a trend that the older a device is the more tickets that device generates. Also a faulty machine that is always generating tickets is not good for the customer's work flow.
18 votes -
Agent Install Location
Suggesting we change the default install location for Atera agent and all remote tools to these path.
• C:\Program Files\X\ATERA Networks
• C:\Program Files (x86)\X\Splashtop
• C:\Program Files (x86)\X\ScreenConnect Client (b7d7eaa43a30baba)
• C:\Program Files (x86)\X\AnyDesk-f45e5af2_msi3 votes -
Add Bios date in Auditor Report - help create list of replacement PC
In order to create a list of PCs to be replaced, having the date of the bios greatly helps
41 votesCongratulations on helping shape Atera! The
feature you requested is currently being
considered for development. Please be patient
as the process can take a while or even stall to
make way for other features. We’ll update you
once it’s been implemented and released! -
Adding Category Type to Password Manager
I would like an option to add additional Category Types in the Password Manager.
4 votes -
Alert schedule profile
Alert schedule profile
Create Schedule profile that can be imposed on specific Alert or Threshold profile
When alert should be active or not .
( we have many sites on Generators with no continuous electricity 7X24 or sites / networks/equipment that is down for nights/weekends/holidays )Scheduled profiles can be used for other needs in the app other then Alerts
Thnanks
6 votes -
Screenshots
When clicking on a device and viewing the device info it would be nice to see a screenshot of the end users active desktop.
57 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Password access in the portal
Allow customers to access their own passwords. I.e. Log into the portal to access their email password if forgotten.
43 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Size of patch is incorrect / misleading
Patch management is displaying the Maximum size of the patch, which is completely useless. I'd rather see the acutal size (like in MS catalog)
1 vote -
Remote Desktop Users report
In a AD domain environment, users are granted remote control access rights to allow RDP when teleworking. It'd nice to have a complete enumeration report per device. The report whould also take into account broken entries for deleted AD users.
1 vote -
Attaching the report as PDF to the schedule emails
When scheduling a report, the email should contain the pdf (or file type of choice) as an attachment on the email. Saves from having to click on the link and login to get the report.
15 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Adding Manager Through API
Would be nice to be able to add manager through API
1 vote -
The Atera Tray icon deployment needs Automation.
I have many systems that the Atera Agent Tray icon does not load for, even after manually adding: reg add "HKEYLOCALMACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run" /v AlphaHelpdeskAgent /t REG_SZ /d "C:\Program Files\Atera Networks\AteraAgent\Packages\AgentPackageTicketing\TicketingTray.exe" /f
to the systems per chat support.I would like a way for the "Devices > Help Desk Agents > Activate" option to be automated on a schedule.
1 vote -
Wave Integration
Integration with Wave Invoicing and Accounting
82 votes -
Manage Portal Password Complexity or MFA
We should have the ability to enforce password complexity or multi factor authentication on the customer portal as it currently has weak security and is an easy way for threat actors to glean organizational technical information.
11 votes -
Put all cusomers on the dashboar map
The ability to set all customers at once on the dashboard map. At the moment u have to put them individual on the map.
2 votes -
App Badging
Can you add application badges for the alert options in iOS that would add an application badge to Atera for alerts, new tickets, and unread ticket responses.
3 votes
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