5023 results found
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Show hard drive active time in the metrics window.
Show hard drive active time in the metrics window. Helps to know that some process is using the disk drive at a high percentage and this might be slowing the computer for the end user.
49 votes -
What's New On Your Network - weekly report
I like the feature present in Spiceworks that sends a weekly report about what's new on the network in form of a resumee sent by email about newly installed software on machines (very useful and sometimes alerting), multiple instances of antiviruses on the same machine, antions needed on some network devices (eg printers).
(I'm unsure if it's already present in Atera)8 votes -
Availability monitoring Threshold
It would be fantastic to be able to change the sensitivity of the availability monitoring, we get alot of false alerts that servers have gone off-line. Having the option to generate an alert after 2 (or more) consecutive failures would be awesome.
39 votes -
Hide Network Discovery from Menu
Please create a way to hide "Network Discovery" from the menu for those of use not interested in purchasing that feature. Having "Network Discovery" with a "+1" bubble is visually annoying.
11 votes -
Office update
There is this feature in for "Patch Search & Deploy". However, the update query for Office Update it not seem to work (I never see Office update available by this feature, but if I manual perform check for update from application I can see there is updates available there). The Developer team should verify to get this feature work properly.
4 votes -
patch management on the fly profile assignment and execution
It would be good if we can at the device dashboard, select one or multiple devices and execute (RUN Now) a non-applied & unscheduled patch profile
In other words, to assign a patch profile from the list of non-applied & unscheduled patch profile to run immediately and after that remove that patch from the device.
33 votes -
Update Agent Health Report
At the bottom of the agent health report is a list of Common Historical Alerts. We need an alert report that has the dates the of those alerts. Knowing an alert or ticket was created a month ago isn’t really helpful. With the tightening of security requirements across industries, detailed reports are being more widely required.
2 votes -
A trigger called 'Technician Responded'
Would be useful so we can set a rule for when there's a response it sets the ticket to Pending.
2 votes -
Show battery and charge state on agent side
Show actual state of charge and if the device is connected to the power line if it is a mobile device. Nice to have.
5 votes -
Link Tickets
Link different tickets. No need to merge them but you want to have some problem under the same type of tickets. You can really see the impact of a certain issue.
14 votesHi,
Great news! Your idea has been approved and is planned for implementation.
We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.
[For major features only–] You can also follow this in our Pubic Roadmap.
Best regards,
The Atera Team
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Narmada Integration
Narmada Integration
3 votes -
Customizable Service Forms for Mobile App
Need the ability to have customizable service forms that can be created on the mobile app. The service form that is created should be able to import into QuickBooks Online and then be turned into an invoice.
9 votes -
block windows 11
Block Windows 11 on all devices recorded in Atera
12 votes -
Add product family and sub-families to device information
It would be nice if we could assign a product family and sub-families to monitored devices so that automated tickets associated with those devices would auto-populate the family and sub-family information.
1 vote -
Built-in report that displays the KBs that were installed during the execution of an IT automation profile.
It would be nice to be able to get a report of all the KB:s that have been installed on a specific computer/server the last week for instance.
1 vote -
Security Report per Customer
It would be great to have a security report under "Classic Reports" which shows per customer all open vulnerabilities per agent, open ports per agent, found etc.
1 vote -
Stop repeated restarts of the AteraAgent Service
Looking at the event log, I can see the AteraAgent service restarts every minute or so. This floods the windows event log with useless noise.
Is it really necessary for the service to restart so frequently when there have been no configuration changes. If there are configuration changes, it should not be necessary for the service to restart. The only time that should be necessary is when the agent image itself has changed (like an upgrade).
4 votes -
Voice input
It would be extremely beneficial if voice input was available while composing emails or internal notes. because it will save us time and allow us to meet the deadline on time.
2 votes -
Slack integration
Ticket creation via slack similar to HALP.
33 votes -
Custom Fields per client
ability to assign custom fields per customer
48 votes
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