Allow CC for Tickets created from the Portal
Just as a customer can CC others on an emailed ticket, they should have the ability to CC additional people when creating a ticket from the Customer Portal
33
votes
Jeremiah Lydia
shared this idea
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!