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  1. 327 votes

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    37 comments  ·  Ideas and Feedback » Dashboard  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    I wanted to give you visibility into our product roadmap for Q3 as it relates to Atera Device Dashboard. You asked for improvements and this is what's planned:


    • We’re updating the device console to present additional insights including the BIOS version, battery life, and the BitLocker key


    • We’re enhancing visibility into the patch status, so you’ll know the exact status of each patch, and the reason for failure wherever relevant.


    Kee an eye out for our What's new emails to stay informed.

    Jeremiah Lydia supported this idea  · 
  2. 10 votes

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jeremiah Lydia supported this idea  · 
  3. 12 votes

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being

    reviewed by our product team. We

    ll keep an

    eye on the number of votes, and let you know if

    a decision is reached to implement. Thank you

    for being a partner in our process!

    Jeremiah Lydia supported this idea  · 
  4. 8 votes

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    0 comments  ·  Ideas and Feedback » PSA Tools  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jeremiah Lydia supported this idea  · 
  5. 5 votes

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    1 comment  ·  Ideas and Feedback » PSA Tools  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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    Jeremiah Lydia commented  · 

    This is not only absolutely necessary, but will save a ton of time. Great PSAs have this feature already!

    Jeremiah Lydia supported this idea  · 
  6. 4 votes

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    0 comments  ·  Ideas and Feedback » PSA Tools  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jeremiah Lydia supported this idea  · 
  7. 32 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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    Congratulations on helping shape Atera! The
    feature you requested is currently being
    considered for development. Please be patient
    as the process can take a while or even stall to
    make way for other features. We’ll update you
    once it’s been implemented and released!

    Jeremiah Lydia supported this idea  · 
  8. 201 votes

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    11 comments  ·  Ideas and Feedback » Reports  ·  Flag idea as inappropriate…  ·  Admin →

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    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Jeremiah Lydia supported this idea  · 
  9. 238 votes

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    Under Review  ·  33 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Flag idea as inappropriate…  ·  Admin →

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    Jeremiah Lydia supported this idea  · 
  10. 4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jeremiah Lydia supported this idea  · 
  11. 63 votes

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    10 comments  ·  Ideas and Feedback » Tickets  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jeremiah Lydia supported this idea  · 
  12. 18 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jeremiah Lydia supported this idea  · 
  13. 32 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jeremiah Lydia supported this idea  · 
  14. 33 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jeremiah Lydia supported this idea  · 
  15. 42 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jeremiah Lydia supported this idea  · 
  16. 175 votes

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    21 comments  ·  Ideas and Feedback » Tickets  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    I wanted to give you visibility into our Q3 roadmap as it relates to your feature request.

    This quarter time-based ticket automations will be added to allow various time-based actions such as resolving a ticket, automatically closing a ticket, or alerting an admin.


    Stay tuned for our Product Release notifications.

    Jeremiah Lydia supported this idea  · 
  17. 37 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jeremiah Lydia supported this idea  · 
  18. 20 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jeremiah Lydia supported this idea  · 
  19. 451 votes

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    Under Review  ·  3 comments  ·  Ideas and Feedback » PSA Tools  ·  Flag idea as inappropriate…  ·  Admin →

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    Jeremiah Lydia supported this idea  · 
  20. 622 votes

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    Under Review  ·  12 comments  ·  Ideas and Feedback » PSA Tools  ·  Flag idea as inappropriate…  ·  Admin →

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    Jeremiah Lydia supported this idea  · 
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