Settings and activity

40 results found

1. Indication of which devices have the helpdesk icon enabled on the devices view

   22 votes

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   1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Jeremiah Lydia supported this idea  ·  Jan 2, 2022

2. Ability for End User to Run Scripts from Helpdesk Agent

   40 votes

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   1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Jeremiah Lydia supported this idea  ·  Jan 2, 2022

3. Recommended merging of tickets

   32 votes

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   0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Jeremiah Lydia supported this idea  ·  Jan 2, 2022

4. Create contacts for emails only from known domains

   11 votes

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   2 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Jeremiah Lydia commented  ·  Jan 2, 2022  ·  Edit…  ·  Delete…

   This is not only absolutely necessary, but will save a ton of time. Great PSAs have this feature already!

   Save Submitting...
   Jeremiah Lydia supported this idea  ·  Jan 2, 2022

5. Import ticket creation model

   9 votes

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   0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Jeremiah Lydia supported this idea  ·  Jan 2, 2022

6. Revamped Helpdesk Agent

   343 votes

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   57 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Jeremiah Lydia supported this idea  ·  Sep 29, 2021

7. Improve adding Manual Time Entries

   218 votes

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   59 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Jeremiah Lydia supported this idea  ·  Sep 23, 2021

8. Allow for customization of columns on ticketing screen

   351 votes

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   43 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Jeremiah Lydia supported this idea  ·  Aug 31, 2021

9. Executive Summary with PDF Attachment

   30 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Jeremiah Lydia supported this idea  ·  Aug 31, 2021

10. Employee Onboarding/Offboarding Feature

    873 votes

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    6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Jeremiah Lydia supported this idea  ·  Aug 31, 2021

11. Documentation Management

    1,256 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Jeremiah Lydia supported this idea  ·  Aug 31, 2021

12. Ability to push commands to offline agents. (Schedule restart ......)

    18 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Jeremiah Lydia supported this idea  ·  Aug 31, 2021

13. Pause alerts during patching window (set devices into maintenance mode)

    103 votes

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    17 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    Great news! Your idea has been approved and is planned for implementation.

    We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

    
    

    Best regards,

    The Atera Team

    Jeremiah Lydia supported this idea  ·  Aug 31, 2021

14. Bulk Remove Automation Profile from Agents

    61 votes

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    10 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Jeremiah Lydia supported this idea  ·  Aug 31, 2021

15. Shared Threshold Library

    168 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Jeremiah Lydia supported this idea  ·  Aug 31, 2021

16. Ability to install an agent on a chrome book.

    32 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Jeremiah Lydia supported this idea  ·  Aug 30, 2021

17. environment variables in Mac script or Terminal

    8 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Jeremiah Lydia supported this idea  ·  Aug 30, 2021

18. My Script backups

    20 votes

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    1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Jeremiah Lydia supported this idea  ·  Aug 30, 2021

19. Restrict IP Permissions with subnets or include Geo blocking

    38 votes

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    2 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Jeremiah Lydia supported this idea  ·  Aug 30, 2021

20. SentinelOne Integration

    453 votes

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    31 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Jeremiah Lydia supported this idea  ·  Aug 30, 2021