Settings and activity

38 results found

1. Indication of which devices have the helpdesk icon enabled on the devices view

   22 votes

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   1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Jeremiah Lydia supported this idea  ·  Jan 2, 2022

2. Ability for End User to Run Scripts from Helpdesk Agent

   40 votes

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   1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Jeremiah Lydia supported this idea  ·  Jan 2, 2022

3. Recommended merging of tickets

   32 votes

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   0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Jeremiah Lydia supported this idea  ·  Jan 2, 2022

4. Create contacts for emails only from known domains

   11 votes

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   2 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Jeremiah Lydia commented  ·  Jan 2, 2022  ·  Edit…  ·  Delete…

   This is not only absolutely necessary, but will save a ton of time. Great PSAs have this feature already!

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   Jeremiah Lydia supported this idea  ·  Jan 2, 2022

5. Import ticket creation model

   9 votes

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   0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Jeremiah Lydia supported this idea  ·  Jan 2, 2022

6. Revamped Helpdesk Agent

   344 votes

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   57 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Jeremiah Lydia supported this idea  ·  Sep 29, 2021

7. Improve adding Manual Time Entries

   220 votes

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   59 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Jeremiah Lydia supported this idea  ·  Sep 23, 2021

8. Allow for customization of columns on ticketing screen

   355 votes

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   43 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Jeremiah Lydia supported this idea  ·  Aug 31, 2021

9. Executive Summary with PDF Attachment

   30 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Jeremiah Lydia supported this idea  ·  Aug 31, 2021

10. Employee Onboarding/Offboarding Feature

    876 votes

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    7 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Jeremiah Lydia supported this idea  ·  Aug 31, 2021

11. Documentation Management

    1,257 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Jeremiah Lydia supported this idea  ·  Aug 31, 2021

12. Ability to push commands to offline agents. (Schedule restart ......)

    18 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Jeremiah Lydia supported this idea  ·  Aug 31, 2021

13. Bulk Remove Automation Profile from Agents

    61 votes

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    10 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Jeremiah Lydia supported this idea  ·  Aug 31, 2021

14. Shared Threshold Library

    168 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Jeremiah Lydia supported this idea  ·  Aug 31, 2021

15. Ability to install an agent on a chrome book.

    32 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Jeremiah Lydia supported this idea  ·  Aug 30, 2021

16. environment variables in Mac script or Terminal

    8 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Jeremiah Lydia supported this idea  ·  Aug 30, 2021

17. My Script backups

    20 votes

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    1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Jeremiah Lydia supported this idea  ·  Aug 30, 2021

18. Restrict IP Permissions with subnets or include Geo blocking

    38 votes

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    2 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Jeremiah Lydia supported this idea  ·  Aug 30, 2021

19. SentinelOne Integration

    453 votes

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    31 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Jeremiah Lydia supported this idea  ·  Aug 30, 2021

20. Automatically close Alert tickets when resolved

    211 votes

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    17 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Jeremiah Lydia supported this idea  ·  Aug 30, 2021