4800 results found
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choc
The limit on only 5 software installs an hour from Chocolatey package manager is terrible, I often want to install software across a whole lab of computers. With that limit it makes the software deployment tools almost completely useless. There should not be a limit on that at all.
4 votes -
Decline Windows non-critical updates
Need the ability to completely decline Windows non-critical updates. The only option is to postpone.
2 votes -
Custom Field Add into PDF Report
Would like to add the Agent Customs Field into PDF report when pull the Audit Reporting.
2 votes -
2FA Using FIDO Security Keys
Please integrate 2 factor authentication using FIDO keys (i.e. YubiKey or Google Titan). This is already supported by Auth0.
36 votes -
Custom Field for rotating Local Admin Passwords.
The ability to pull information from scripts that have been run via Atera and then publish the content to a custom field.
An example would be to run a script to change the local admin password everyday, and then publish that new password to a custom field for that device in Atera.
We have seen with other RMM vendors via other MSPs that this is achieavble.
3 votes -
Notification in "Machine status unknown"
Hello,
Is there any way to get notification for every hour for "Machine status unknown"?
The Atera notification "Machine status unknown - agent has not established communication within the expected interval." was sent only once per server. This should be sent every hour while the server is offlineRegards,
Valentinos Koutsoftis3 votes -
Have the AI trained on all the webinars, ideas and forums so the AI can answer all questions about Atera.
Have the AI trained on all the webinars, ideas and forums so the AI can answer all questions about Atera.
1 vote -
See which technician is on a particular device
It would be great to see which of our technicians are on a particular device. We all work remotely and sometimes we'll jump on the same issue and can't get in because someone else is on it. We'd like to be able to tell them to log out.
1 vote -
Use advanced report result as device view selection
I want to work further with the result from my advanced report filter and move over to the devices section with the result used as device filter. Thus we can e.g. run scripts on the result from the advanced report.
2 votes -
Internal Wiki for admins
It would be great if we had an internal wiki where we can post notes and important information only for admin/technicians eyes. Something like Teams Wiki
1 vote -
tableau de bord
Il serait intéressant de pouvoir personnaliser le tableau de bord afin d'y mettre les informations clés qui nous sont pertinante et de pouvoir définir nos filtres et nos seuils.
1 vote -
agent on mobile phones
To install the remote agents on mobile phones to manage company mobiles
2 votes -
Dashlane integation
Dashlane seems to have risen in popularity since the big LastPass hack. Any chance of a third-party password management tool like Dashlane being integrated with Atera?
2 votes -
Deep Billing Integration
We want Atera to be able to read how many backups or Endpoints a customer has so we can bill them using the billing functionality and not manually. The info is there.
6 votes -
Agentname / FQDN
Unfortunately, after installing the agent, only the computer name is displayed.
It would be much better and more useful to display the FQDN. Directly in the overview.
This would make it much easier to assign machines and search much faster if you know the AD. As well as simply adding new machines under a "dummy customer" (transfer) and then assigning them to the real customer.It is important that the FQDN is shown DIRECTLY in the overview.
Small adjustment, big effect.1 vote -
debian
Reboot/Shutdown - Mobile App
I sorely miss the fact that you can't simply restart Linux machines. This is possible when accessing via a website.
Is something planned here?1 vote -
Alert if working someone elses ticket
Alert if you grab a ticket that someone else has already grabbed, alert before you save any comments if the ticket is in someone else's name, alert before you change the status of a ticket that belongs to someone else, etc.
Basically, this will just let you know that someone else got to it faster since it is not real-time and you are not both working the same ticket.
6 votes -
Integration with Miradore MDM
It would be great to manage MDM device through Atera using Miradore.
4 votes -
run script as administrator
Need the option to run some scripts or powershell commands as an administrator.
9 votes -
Ticket Search - Search within tickets to find previously solved issues
It Would be great to have a option to search within tickets.
Problems and applied solutions are described within tickets.
It would be great to have a way to search in this treasury box to find solutions.Search should be a free search on words as: Internet - Printer - Outlook - firewall - RDS etc etc. The Search should ideally search within ticket title, conversation and timesheets.
I know the feature exists in Autotask and it was a feature we used a lot! We like Atera better but we really miss this option.
Tickets are holding a treasury of…29 votes
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