4506 results found
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is it possible to generate a report for all our customers? I need the list of all customers, in reports I found metrics reports, but I didn'
is it possible to generate a report for all our customers?
I need the list of all customers, in reports I found metrics reports,
but I didn't find a report that brought the list of all customers.
Can you help me with this issue?1 vote -
Check shared cluster volume remaining space
Our company needs to monitor the available space for shared volume clusters so our virtual machines don't shut down all at once. The problem is that Atera can only monitor available space on drive letters and nowhere else.
Right now we're using a powershell script to regularly check in on the cluster volume, which is far from ideal.
1 vote -
Swedish language-pack for the dashboard
Add support for Swedish and other european languages to the dashboard.
1 vote -
Ability to see the attachment file on a ticket on the mobile app
Emails sent to technicians when a new ticket is created doesn’t include the attachments – have to open the app or website to access them.
1 vote -
Splashtop connect in PSAtera
Is it possible to run Splashtop from the PSAtera command line? At the moment I can get agent information from PowerShell but I cannot start remote sessions to customers' pc.
1 vote -
Sent Email tracking
For Batch billing, having some way to identify if you have sent an Invoice via email would be useful. Right now I have to track separately each invoice number that I have emailed as I email them.
1 vote -
Time offset
Calculate device time difference from current actual time (per time zone). The difference could be in positive and negative minutes that should be visible in devices, reports and alerts.
Many services do relay on stable time and therefore is it very important for us to see the offset in Atera and even have an alert if difference is more than +/- some minutes.1 vote -
Contrat Libre - Free Contrat
Have the ability to create a contract with a free amount without having to set a rate. This makes it possible to create specific contracts and free prices according to the customers without having to add an additional line of contract.
1 vote -
alerte expiration contrats : 3 mois
Il serait utile de pouvoir configurer la durée d'alerte d'expiration des contrats à 3 mois (actuellement 2 mois maximum). Car pour respecter le délai légale d'information (hause des tarifs par exemple) auprès des clients, mon avocat m'informe que le délai est de 3 mois avant (et non 2 mois). La fonction existant déjà, je ne pense pas qu'il soit très difficile d'ajouter la proposition 3 mois ? ;) Merci par avance !
1 vote -
Permission Work from Home
Hi,
I like your solution, will be a great service in the end. One thing I think is a bit lack luster is the granularity of permissions yo ucan set. Ex. I have a technician that should not have admin permission on his customer. He has most other permission but NOT admin. This is a problem because he needs to work with the function "Work from Home" . To be able to work with "Work from Home" he needs admin permission. That is a drawback, would be great to have a specific permission for "Work from Home" administration.
Best regards1 vote -
IF we enter an alias I still need to search by original domain name. now I have to search by ip
IF we enter an alias I still need to search by original domain name. now I have to search by ip to find computer
1 vote -
Security against supply chain
Give the option to lockdown customers with passwords. Even if someone were to get in, they would have to login to gain access to clients.
Add in passwords and disable auto login for client level connection on devices. With Splashtop i know you can enable or disable auto login, but give the option overhead.
1 vote -
Hide e-mail responses in tickets
Also, there needs to be a way to delete or hide email responses from a conversation in the ticket in the case of email NDR or even an auto response such as out of office. Generally we prefer not to have those muddying the conversation history. Our previous system allowed us to do that…
1 vote -
Password Reveal on the Password entry page
When adding passwords they are masked. There's no way to reveal them without saving them. Then you have to reveal to check if there's a typo only to have to go back into the entry to correct. This is occasionally frustrating since the password can be revealed, but not when it would be most convenient to correct it.
1 vote -
Export HTML reports
It will be nice to be able to send our customers a report in a way that they can zoom in or collapse different features. For example the "Agent Health Report", the customer will receive a weekly report and will be able to zoom in the Memory and CPU graph.
1 vote -
Being able to see if a end-user deletes a folder
Being able to see if a end-user deletes a folder
1 vote -
report showing the busiest times of day and days of week for our ticket system
report showing the busiest times of day and days of week for our ticket system
1 voteNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Collapse view categories
In case you want to keep a large number of filters, for example a filter for each customer, it will be very convenient if when opening the list of filters you will only see the categories. when a category is selected the full list of views will be collapsed.
1 voteNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Voting/karma system for ideas and feedback
Liking or upvoting should be enabled in the Features Board. If I see a comment I agree or support, why can't I show my support? This would be especially helpful for Atera to root out what features should be worked on.
1 voteNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Enlarge
Enlarge the main window for the RegEdit
1 voteNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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