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  1. Dans appareil je voudrais pouvoir triller par rapport au correctif exemple redémarrage Gérer etc...
    du moins pouvoir sélectionner que les Appareils qui ont besoin de redémarrer! ou qui ont des correctifs a appliquer

    1 vote

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    0 comments  ·  Dashboard  ·  Admin →
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  2. Please can you create a feature to generate a summary report of all combined reports. Customer wants view all issues but in summary form

    1 vote

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    0 comments  ·  Reports  ·  Admin →
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  3. Great tool!!
    But it is a lot of manual work to go and check if there are new patches postponed and waiting for review. It will be great to have any kind of notification- an email? alert? So we'll know we need to go there and check it out.

    1 vote

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  4. The report itself is great, however if I am to show this to a client, and they ask what all the alerts raised were, how am I to know? How am I to know which devices to prioritise installing more memory for? The CPU & Memory Data section is just messy when more than say 5 devices are selected.

    If an MSP is to use this to make money, the product needs to be able to identify where this money can be made. A great & simple report idea would be to be able to select a date range, devices…

    1 vote

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  5. When pulling the expense reports it would be AWESOME to have the ticket date included.

    1 vote

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  6. Linux agent doesn't work if SELinux is enabled. I've written a lot of Policies already in an attempt to get this to work, and after writing over 14, it seems like it may never end. Ideally, there needs to be a patch, plugin, module, or something to get it to work with SELiunx.

    1 vote

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  7. Second time i post this, because it is unacceptable. Employers needs to have full Admin access because otherwise they cannot Add an KB Article.

    I would like to have the billing tab hidden for employers.
    When disabling the 'Full Admin Access' and Disabeling the 'Billing information'

    We have the following problems :

    Option to Edit the Knowledge base is greyed out. (why?)
    Option to add an new product in an 'Product and Expense' is not possible. (Action -> Product and Expenses -> Add -> + icon beside product)
    not possible to delete tickets (not realy an problem)
    The only thing…

    1 vote

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  8. Zero Trust Integration with a partner that has been in Cybersecurity through military services, and now the company works with skilled veterans that understand the need for security for small businesses and government agencies. We would love to have Atera integrated with this partner.

    1 vote

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  9. Availability column (in both Customers and Devices) should indicate how long a device has been offline. Lose the red or green bullet replace with red/green duration.

    1 vote

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    0 comments  ·  Devices  ·  Admin →
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  10. I think it would be very useful to be able to sort IT Automation Profiles by last execution date. That would make troubleshooting automation profile bugs easier.

    1 vote

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  11. Tickets generatet by Alerts from Thresholds where perfect to Close Automatic after the Thresholds is normal again.

    1 vote

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  12. One of the best if not the best adblocker I've ever come across.

    1 vote

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  13. It might be useful for you all to have some kind of automated script or something like that you could run on the domain controller to put in all the policies for windows firewall,

    1 vote

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  14. When the site is slow/down, I would still like to have easy access to the data base

    1 vote

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  15. 1 vote

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  16. Option to Add an product and expense to an Sheduled ticket.

    We have sheduled tickets like 'Eset Endpoint renew' in that ticket can the product and expanse already be Added by Default.

    1 vote

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  17. Would be very helpful to have a section on the customer page to keep information about the customer, or KB that can be editable for how to onboard the customer and so on. The attachments option is not sufficient as you can only upload a file and not edit.

    1 vote

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  18. 1 vote

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  19. It would be nice to add rustdeck for remote connections. It should also be possible to use self hosted rustdeck server.

    1 vote

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  20. Update asset from the list once a ticket is updated

    1 vote

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