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5035 results found

  1. A report to show which client machines don't have a patch policy applied.

    4 votes

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  2. 3cx ticket integration, when a new call comes in open a ticket and log the call time within the ticket.

    4 votes

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  3. So that new functions can be used after almost every update for the automation profiles, the profiles must be recreated and reassigned to all customers/devices

    This was already the case when the scheduling setting was changed and also for the "Windows local update" switch

    unnecessary additional work for us as a system house.

    Simply adapt the database model or better program it

    4 votes

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  4. under the Customer Password that this can be reassigned to other Contact , as sometimes the passwords are Company accounts or contact leave and others take over the accounts. so not having to recreate everytime we need to reallocate that password would be nice.

    4 votes

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    0 comments  ·  Customers  ·  Admin →
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  5. not only cloud version, there are many onPrem Versions of Acronis running

    4 votes

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    0 comments  ·  Acronis  ·  Admin →
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  6. The default macOS threshold profile does not consider that Mac Fans will stop periodically and send erroneous fan errors all of the time. Unless we set the profile not to check. This was the same issue for the past 5 years.

    4 votes

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    0 comments  ·  Alerts  ·  Admin →
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  7. Would love to be able to use Tab-completion in terminal/ps window when working on a remote computer. I usually have a script to run, but in the few instances that I need to navigate to a folder to run a command, this would come in handy.

    4 votes

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  8. Needs to enable this to perform seamlessly report.

    4 votes

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    1 comment  ·  Reports  ·  Admin →
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  9. It could be great to have Atera RMM in other languages. I am an italian customer of Atera and i'll be very happy to have italian language!

    4 votes

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  10. An Import tool for Connectwise Manage to pull information into Atera. for record history and to keep clients information up to date after a migration from CW Manage to Atera.

    4 votes

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    0 comments  ·  PSA Tools  ·  Admin →
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  11. I would like to see device events as detected by Atera for individual endpoints. I recently had a client rename an endpoint which caused some duplicate entries in some of the other platforms I use. Atera kept working just fine, but it would be really nice to see a history of events like this so I can see what happened and when.

    There are several other use cases where this would be really helpful too:
    1.) Script executions
    2.) User account creation
    3.) User logon/logoff events
    4.) Critical/Error event log entries
    5.) Shutdown/Startup events
    6.) Windows Updates (client native, Atera…

    4 votes

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    0 comments  ·  Agent  ·  Admin →
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  12. It would be good to be able to generate reports based on specific Event Viewer events and IDs, along with details about the events. Currently we can monitor for the events, but we cannot see any details about any events in a report format.

    4 votes

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  13. I would like an option to add additional Category Types in the Password Manager.

    4 votes

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  14. There needs to be an easier way to see which devices require a reboot. I can't check the tooltips next to hundreds of devices only. The tooltips are too cumbersome!

    4 votes

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  15. It would be great if the user's could snooze the reboot after patches. Currently it just tells them it is going to reboot and does it. They have no time to save their work.

    4 votes

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  16. Devices that are manually added (generic)(no agent) should not show up again on network scan.

    4 votes

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  17. When an agent (device) is assigned to a user. It would be really handy if we could see the online status of that device in the ticket details

    4 votes

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  18. Under patch summary report, we can see agents that are offline or are not responsive. Is there anyway we can access offline/ unresponsive agent right from the report screen?

    Idea is to get working on the machines that are non responsive when running patches.

    4 votes

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  19. The ability to see when a program runs, ie when powershell run send a alert

    4 votes

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    0 comments  ·  Alerts  ·  Admin →
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  20. When you merge tickets alerts, no information is left on the ticket so we don't know what it is referring to. Useful to add the body of the ticket or the title of the ticket/alert. Or maybe a link to the other closed ticket.

    4 votes

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    0 comments  ·  Tickets  ·  Admin →
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