5058 results found
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Get Notified when end user submit a feedback
We need admins get notified when a new survey (feedback) is created after the ticket is closed
4 votes -
Filter by Empty Custom field
Filter by empty customer field: i would like to be able to filter the device view by a certain custom field that is empty (n/a).
4 votes -
Activity Log Addition
Log more activities, such as who is creating/modifying scripts
4 votes -
Auto tag
In many cases, the auto tag feature is very helpful. However there may be a specific software or item that results in a lot of tickets from users that don't fall under a auto tag. It would be great to create a custom tag, but also have the custom tag act as an auto tag.
For Example: WireGuard is an application my organization uses for VPN services. We can create a custom tag named "VPN" and create a rule where the AI will scan for keywords such as "VPN" or "WireGuard" in order to auto tag it.
Then in ticket…4 votes -
Add multiple Addresses
It would be nice to add option to add multiple Addresses (Street, City, etc.) for a single Customer that has more than 1 location.
4 votes -
Automated Patching Reports
A report to show which client machines don't have a patch policy applied.
4 votes -
3cx Ticket Integration.
3cx ticket integration, when a new call comes in open a ticket and log the call time within the ticket.
4 votes -
So that new functions can be used after almost every update for the automation profiles, the profiles must be recreated and reassigned to al
So that new functions can be used after almost every update for the automation profiles, the profiles must be recreated and reassigned to all customers/devices
This was already the case when the scheduling setting was changed and also for the "Windows local update" switch
unnecessary additional work for us as a system house.
Simply adapt the database model or better program it
4 votes -
Password Reassignment
under the Customer Password that this can be reassigned to other Contact , as sometimes the passwords are Company accounts or contact leave and others take over the accounts. so not having to recreate everytime we need to reallocate that password would be nice.
4 votes -
See Acronis alerts for onPremise Versions
not only cloud version, there are many onPrem Versions of Acronis running
4 votes -
Mac OS Threshold Profile
The default macOS threshold profile does not consider that Mac Fans will stop periodically and send erroneous fan errors all of the time. Unless we set the profile not to check. This was the same issue for the past 5 years.
4 votes -
Tab-Completion in Terminal/PS window
Would love to be able to use Tab-completion in terminal/ps window when working on a remote computer. I usually have a script to run, but in the few instances that I need to navigate to a folder to run a command, this would come in handy.
4 votes -
Generate Report all Devices with Bitlocker enable.
Needs to enable this to perform seamlessly report.
4 votes -
Italian language in Atera
It could be great to have Atera RMM in other languages. I am an italian customer of Atera and i'll be very happy to have italian language!
4 votes -
Connectwise Importer
An Import tool for Connectwise Manage to pull information into Atera. for record history and to keep clients information up to date after a migration from CW Manage to Atera.
4 votes -
Device Events
I would like to see device events as detected by Atera for individual endpoints. I recently had a client rename an endpoint which caused some duplicate entries in some of the other platforms I use. Atera kept working just fine, but it would be really nice to see a history of events like this so I can see what happened and when.
There are several other use cases where this would be really helpful too:
1.) Script executions
2.) User account creation
3.) User logon/logoff events
4.) Critical/Error event log entries
5.) Shutdown/Startup events
6.) Windows Updates (client native, Atera…4 votes -
Generate Detailed Event Viewer Reports
It would be good to be able to generate reports based on specific Event Viewer events and IDs, along with details about the events. Currently we can monitor for the events, but we cannot see any details about any events in a report format.
4 votes -
Adding Category Type to Password Manager
I would like an option to add additional Category Types in the Password Manager.
4 votes -
Reboot device summary
There needs to be an easier way to see which devices require a reboot. I can't check the tooltips next to hundreds of devices only. The tooltips are too cumbersome!
4 votes -
5 minute snooze capability on after patch reboots.
It would be great if the user's could snooze the reboot after patches. Currently it just tells them it is going to reboot and does it. They have no time to save their work.
4 votes
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