5046 results found
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8 votes
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Audit Log via API
The ability to access Audit Log from API or atleast export and send via email on a schedule.
9 votes -
offline and failed
I do daily patching on my devices. Since not all devices are always online at the time the report ist generated, it would be nice to see a difference in the generated report between a device, where the installation failed and those, which were just offline.
3 votes -
Titan HQ
Would like to see a Third-party app integration for Titan HQ. Personally, I like the idea of having these third-party apps in the Atera portal, and I do not find a solution for Spam/Encryption/Archiving without having to go out of the eco system.
3 votes -
Intune
Provide a UWP app for Intune AutoPilot for MDM and deployments over the cloud.
16 votes -
Notes integration
To link Atera to some of our project management and knowledge base platforms. A lot of information is stored and updated on those platforms and it will be great to pull it into Atera to the device page, customer page, and even the main dashboard. It can be different note platforms like - Evernote, Jira conference, notion, or even Monday.com.
2 votes -
customer deny in group
Instead of setting it up so you have to allow the customers in the atera portal... allow us to deny as well... or allow us to update the customer allow list for user groups easily by selecting all and removing the ones we dont want...
currently if you already have the group setup and then you go and add all the customers again it will error out saying you already have these customers added...
you have to go back and either figure out what customers have not been added to this group or you have to delete them all and…
1 vote -
Patch & Automation Feedback report. fixes
Patch & Automation Feedback report. The following needs to be fixed:
- the PDF version does not display information regarding the updates that were made unless you hover over the patching task
- The excel version of the report does not contain any information regarding the patches that were installed
- The excel version wrongly states Windows 10 Upgrade task when the device is actually running Windows 11
They would like to receive detailed information on the tasks that were run and their respective outputs, specifically what tasks were run, what was their result, a list of updates that…3 votes -
IT Automation Profiles and Scripts Roles and Permission
Roles & Permissions: when limiting access to a specific customer, the technician shouldn't be able to delete or edit IT Automation Profiles/Scripts that are assigned to other customers
2 votes -
CRM integrations
Integration to more in depth CRM systems, Hubspot, Salesforce, ZOHO, Dynamics CRM, ETC....
8 votes -
Agent Status
Instead of just showing whether an agent is online/offline, should also indicate status of user, Kaseya has this feature.
If agent is online:
- user is logged in and active (actively working)
- user is logged in and inactive (idle)
- user is not logged in24 votes -
Remote Live View
Kaseya has this feature that allows an admin to view the user's screen without actually remote controlling in. This allows an admin to check if the user is actively working.
5 votes -
MS Office Updates
MS Office patches not listed as an available update.
Please enable the ability to show available/installed Office patches.775 votesHi,
We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.
We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.
Best regards,
The Atera Team
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Device Health Check in API
You guys should include the ability to pull a devices health from the API that you provide
1 vote -
Create Folder Sets across all clients at once.
Create a way for us to create a set of folders that we can apply to ALL clients at once. Currently you have to do this on each client which takes a long time.
1 vote -
Atera Icon disappears from client's computers
Create a rule that keeps the ticketing icon from disappearing from clients' computer so it doesn't continually disappear creating a need for it to be re-added.
1 vote -
OnePassword manager integration
OnePassword manager integration
1 vote -
More important information and functions on the dashboard
In my opinion, there should be more important information and functions on the dashboard. For example, you could introduce a kind of device list with certain filtering view windows that you can create as you like. Example "Devices -Categorized View-etc". 2.) A window for self-configured reports such as 1.) Customer online or offline PC or server patch status in %/last processes/scripts etc.
I don't use the dashboard because the current Information is not relevant.
1 vote -
search again feature
Currently you cannot "search again" by just pressing enter in an existing search to refresh the search. You have to add or remove a character to your search to search again. The search seems to ignore you if you don't change the content of the search even though the results could have changed since you last searched.
1 vote -
Batch import SNMP (and HTTP, etc.) devices via a .CSV
Batch import SNMP (and HTTP, etc.) devices via a .CSV
This is a feature that should be standard of all RMM providers.
3 votes
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