4889 results found
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Visibility of "Tags" database
I'd like to be able to see what "Tags" Atera has stored in the database, so we can add custom tags for tickets in bulk, and remove any accidentally created tags or redundant tags. We currently have several tags which need to be removed and we can't do this, they are always there.
5 votes -
microsoft licensing- Windows Embedded Standard
When pulling a report on Microsoft licensing, not all licenses are found. "Windows Embedded" OSs are not included in the report if they don't have a version number. It would be useful to see all licenses, even if they don't have a version number.
4 votes -
windows firewall check
Check for enabled Windows Firewall. Should be a simple but very usefull monitor.
6 votes -
Create an export button on the Tickets screen.
I can filter the Tickets screen the way I want, but cannot get a report that does the same thing. If there was an export button, I could use it to do what I want.
7 votes -
Agent Notification of Updates to Devices/Users
Is it possible to have the Atera Agent show status (Alert Device/User) of incoming patches/Alerts to Devices/Users prior to starting a maintenance or patch cycle?
2 votes -
With a lot of apps being SaaS these days, it would be nice to be able to add a web browser shortcut linked to certain websites to device des
With a lot of apps being SaaS these days, it would be nice to be able to add a web browser shortcut linked to certain websites to device desktops.
2 votes -
Blacklisted Email Address
Get notification when our support address is being blacklisted by Atera
2 votes -
Report on SNMP and other devices
I would like to be able to draw a report on monthly uptime of SNMP, HTTP and other devices.
9 votes -
Annouments Board in Customer Portal
At our prevouis company we used manage engine and then the end user login to the portal if there where any annouments you could see this on the landing page within your own portal ... such as new there is a virus outbreak or there will be maintenance on the following server and you will expect downtime. can this be done already and if not will be a great update within Atera and I miss this option as an admin to just update this under a customer site for an annouments as at present i have to email all parties.…
29 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Synchronize Atera with Tiime Accounting ( https://www.tiime.fr/ )
Synchronize Atera with Tiime Accounting ( https://www.tiime.fr/ )
2 votes -
User email ticket updates to include subject
Users sometimes email in with info only in the subject, or they set out of office with no info in the body. If this occurs all we see in the ticket is a blank entry.
Solution would be to include the email subject.2 votes -
Security Awareness Training (SAT)
Allow MSPs to offer Security Awareness Training through Webroot. Help train clients fight against Cyberattacks by being trained on what to look for.
30 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Integration with telegram app
it would be nice if we could integrate a telegram bot to receive alerts instead of receiving them only via email
3 votes -
Solarwinds had the ability to schedule a reboot after hours.
I see others have suggested this. Any progress? Sooner rather than later would be nice.
9 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Wake Mac machines when for no PC deployments.
Majority of my deployments are Apple only. Please add wake functionality to work for the Mac side when no PC is there.
10 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Ticket organisation
It would be helpful to have a ticket target date visible on the dashboard which can be used to sort and filter tickets by their due dates. This could then be developed to flag tickets which sit with predefined timescales (e.g. Due in 7 / 5 / 3 days) and change the colour of the ticket (e.g. green / amber / red) to draw attention to it.
6 votes -
Treesize report
Have a report which runs a Treesize report on the endpoint device with selection of which drive as well.
5 votes -
Agent needs a debounce feature on the Ctrl F12 keys function
On older computers people tend to hold down Ctrl and F12 until they see the browser appear to enter ticket details. But by then multiple keystrokes have been recorded hence the ticket browser loads over and over and over again. Need a software "debounce" feature in the agent to fold multiple Ctrl and F12 requests over a given time period (perhaps a few seconds) into one request.
1 vote -
It would be interesting to have the option to export the devices online and offline in excel to generate a report.
It would be interesting to have the option to export the devices online and offline in excel to generate a report.
1 vote -
Add Last login user to advanced filters
Would like to be able to filter device searches by user name
1 vote
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