5067 results found
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Monitoring of phonenumbers and SIP-Trunks
A possibility of monitoring the availability of phonenumbers and SIP-Trunks would be great. You should also get a notification, if a number is unreachable.
1 vote -
Increase chocolatey functionality
Add support for more features in chocolatey. For example --version to install a version other than the latest or --x86 to install 32 bit version of a package or --force to attempt to reinstall a software
15 votes -
Add more intelligence behind the "Security Risk" login block
With Atera integrating more AI, I'd like to see it help determine legitimate tech logins. I use 4 devices to connect to the Atera console (desktop at work, 2 work laptops at home, work cell). While I occasionally need to access Atera via app outside of work/home, 90% of my access is from those 2 places/IPs, and yet I still frequently run into the "Security Risk" block where I need to wait for an email in order to actually log in.
I'm sure I can't be the only one using multiple access devices that runs into this, so wanted to…
1 vote -
Time registration via API
Dear Atera Team,
We would like to request the ability to log time on a ticket via the API.
Currently, your API supports many useful operations, but the option to register time entries on tickets is missing.This functionality would be very valuable to us, as we have several automated processes running outside Atera where we always register time. Being able to push these time entries directly into Atera through the API would allow us to keep our workflows consistent and fully automated.
We believe this addition would be beneficial not only for us, but for many partners who rely…
1 vote -
Ability to bulk update fields on asset types
When adding a new Asset Field, you then have to manually go and add the new field to each individual Asset Type one by one. Would be nice to be able to select all necessary Asset Types and do a bulk update to add the new field at one time.
2 votes -
Prevent deletion with group permissions
Add the option to prevent the deletion of an agent for a specific group.
ES: Group A, flag to enable or disable the option to delete an agent from the web interface.Thank you
1 vote -
run an automation profile on a pc from the devices page
Have the option to run a Patch Management and IT Automation profile on an individual device on the devices page. The same way you run a script but have the option to run an Automation profile.
2 votes -
Show Huntress in Antivirus Field
Add Huntress to be shown in the Antivirus/Antispyware field. Currently just shows windows defender when Huntress is installed.
9 votes -
Include "Form Factor" in Agent Details and Reports.
I would like to see the "form factor" of the agent devices in the display and reports. When budgeting, we need to determine laptops vs desktops and currently need to discern what's what with a combination of excel formulas and manual entry. Having this readily available (without custom scripts) would be appreciated.
Backend would ideally run (one-time):
$ChassisType = (Get-CimInstance Win32_SystemEnclosure).ChassisTypes[0]
switch ($ChassisType) {
3 {"Desktop"}
4 {"Low Profile Desktop"}
6 {"Mini Tower"}
7 {"Tower"}
8 {"Portable"}
9 {"Laptop"}
10 {"Notebook"}
11 {"Handheld"}
12 {"Docking Station"}
14 {"All in One"}
23 {"Space-saving"}
30 {"Tablet"}
31 {"Convertible"}
32 {"Detachable"}
default {"Unknown"}…3 votes -
synology C2
Gestion des sauvegardes via SYNOLOGY C2 BACKUP depuis ATERA
7 votes -
azure department
Include the department as a sync'd field with Entra ID integration
1 vote -
Custom fields in device note not visible
Custom Field Device Notes Not Persisting
Issue:
Custom field device notes are not visible by default. To view them, the field needs to be expanded. However, once the page is refreshed or navigated away from, the field collapses again and does not remain in the expanded state.Expected Behavior:
Device notes should either be visible by default or remain expanded after leaving and returning to the page.Actual Behavior:
The field always collapses, requiring manual expansion each time.Impact:
This makes it inconvenient to quickly review notes and reduces usability.1 vote -
change public entry to be a private entry
We email into tickets renewals for services from suppliers then email to the customer on this ticket to advise on renewal pricing.
If we just change the ticket to the customer they see the history from the original entry.
We need to be able to change this to a private entry so the customer does not see the whole email chain.
1 vote -
Asset Depreciation Tracking Based on Cost and Year Usage
Description: Add a native feature to calculate and track depreciation of IT assets based on purchase cost and age. Admins should be able to set depreciation method (e.g., straight-line), useful life, and view current book value. Include exportable reports for finance and budgeting purposes.
Use Case: Supports financial planning and asset replacement strategies by providing real-time depreciation data.
1 vote -
Device Check-In/Check-Out Workflow for Loaner Management
Description: Introduce a check-in/check-out status system for devices, distinguishing between permanently assigned assets and temporary loaners. Admins should be able to mark devices as “Checked Out” with user details and expected return date, and “Checked In” when returned. Include reporting capabilities for tracking overdue returns and usage frequency.
Use Case: Streamlines loaner device management and reduces loss or misplacement of shared assets.
1 vote -
Software Inventory + Warranty Expiry Notifications
Description: Add a native dashboard and reporting capability to track installed software per device, along with warranty status and expiry alerts. This should include vendor, version, install date, and license status. Warranty alerts should be configurable and visible in both the console and extractable reports.
Use Case: Improves visibility into software compliance and asset lifecycle management, reducing risk of expired warranties or unlicensed software.
1 vote -
Track Historical Device Issuance (User Assignment History)
Description: Enable native tracking of device issuance history within the web admin console. This feature would log which users or technicians previously had custody of a device, including timestamps of assignment and return. It should also be exportable in reports for audit and asset lifecycle reviews.
Use Case: Helps IT teams trace device usage over time, identify patterns, and support compliance or internal investigations.
1 vote -
1 vote
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merging tickets
When the Merge ticket box comes up instead of having to know the ticket number or title can a list of open tickets be displayed in the drop-down list
63 votes -
Windows and 3rd party patch scanning
It would be nice to be able to manually scan for Windows updates, 3rd party patches and inventory via a button for bulk or single endpoint. Currently you have to wait or reboot an endpoint for atera to update patches/inventory and status.
7 votes
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