4750 results found
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Track Historical Device Issuance (User Assignment History)
Description: Enable native tracking of device issuance history within the web admin console. This feature would log which users or technicians previously had custody of a device, including timestamps of assignment and return. It should also be exportable in reports for audit and asset lifecycle reviews.
Use Case: Helps IT teams trace device usage over time, identify patterns, and support compliance or internal investigations.
4 votes -
Postpone Software Updates
A Software Patch/Update Approval Process similar to the OS Patch Approval, but for software managed and updated by chocolatey or similar.
2 votes -
Select updates to block/install.
The ablility to push a specific update from a list to clients and to also block certain updates from installing automaticly.
2 votes -
Profil de seuil : délai d'exécution au démarrage
Suggestion d'amélioration – Profil de seuil : délai d'exécution au démarrage
Il serait très utile de pouvoir définir un délai d'exécution pour certains éléments du profil de seuil, notamment ceux liés à la vérification de services Windows. Par exemple, permettre de lancer la vérification d’un service 2 minutes après le démarrage du système permettrait de réduire significativement les fausses alertes générées avant que tous les services aient eu le temps de se stabiliser.2 votes -
wiztree integration
It would be really useful for us to have some kind of integration with Wiztree, WinDirStat, or something similar for managing storage on devices, and having a more efficient way of visualising and keeping track of disk usage. It would be handy to be able to see this on the dashboard, and clear space from Atera that way.
28 votes -
Reports Name missing
I would like to request an enhancement that allows the assigned report name, such as the customer name or a unique report identifier, to be clearly displayed. I have created several reports, some of which are sent to customers and others to myself, for example status updates or internal reports. At the moment, the report name is not visible in the email preview, the email content, or within the report itself.
Adding this information would greatly improve clarity and usability, especially for users who manage multiple reports in parallel. This enhancement would reduce confusion, minimize manual verification efforts, and help…
1 vote -
Sort
In the mobile app there's no ability to sort. For example, you can't sort tickets newest to oldest or vice versa.
1 vote -
share and move reports
Better process to Share/Move Atera Reports - Can we PLEASE come up with a simple and logical way to Share and Move reports in Atera? I have to reach out to Atera tech support to help with this and even support has to look it up and figure it out. It is ridiculous that there is no easy way to just Share and Move reports between personal folders/groups and shared folders/groups. And it's even more frustrating that Atera doesn't seem to really care about it. Support technicians have to look it up to actually find the way to do it…
1 voteHi,
We wanted to let you know that your idea is currently under review by our Product Marketing team.
We appreciate your patience during this process and will be happy to assist more.
Best regards,
The Atera Team
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Separate Chocolatey and Homebrew options in Patch Management
Since Chocolatey doesn't support ARM binaries and sometimes breaks things by updating Edge Webview2 with x64 causing chaos where users are unable to open some apps (Teams) and download PDF's etc, we have disabled Chocolatey in Atera altogether.
But by disabling Chocolatey we also disable Homebrew for Mac since it's one button for both.
Can you please separate these options so that we can keep Homebrew enabled?
3 votes -
tabs
Tabs should close when tickets are resolved/closed - There are filters to check on old tickets (closed/resolved).
Alternatively, the option to turn off tabs altogether would be welcome.
1 vote -
Network traffic monitor
I would like to request a web access monitoring feature at stations. My idea is that the websites accessed at each device are recorded for future consultation or possible audits.
15 votes -
Forward email from non english Outlook to create a ticket
I'm sorry to inform you that all people are not using english version of outlook or gmail. Please, be nice with us, and fix the forward email to create a ticket at the requester name (and not the tech).
1 vote -
upgrade windows 11 to the last build Progress bar on the atera console and on the user side
Hello, i need to know when i start an upgrade for a win 11 station build from 24h2 to 25h2 a progress bar in Atera and user side , may be this future need to be expand because upgrade windows has few things that need to be check before like saving user data, i try on my end and the report i get is first failed and after 5 min it will say 100 complete but it will not upgrade , i will also like to chose to a build to upgrade to if possible, if it's possible to add…
1 vote -
Integration and Partnership with Afi.ai
Atera should explore a partnership and integration with Afi.ai to deliver advanced data protection and cyber resilience capabilities directly within its platform. Afi.ai is a leading solution for automated backup, ransomware protection, and rapid recovery for Microsoft 365 and Google Workspace environments. By integrating Afi.ai’s AI-driven backup and security features with Atera’s RMM and PSA tools, MSPs and IT teams could offer clients a unified experience for endpoint management and cloud data protection. This collaboration would significantly reduce operational complexity, strengthen business continuity, and provide a competitive edge by combining proactive IT management with intelligent backup and recovery—all in one…
1 vote -
Integration with Vanta and other GRC's
Atera should consider integrating with Vanta because it would create a powerful synergy between IT management and compliance automation. Vanta is widely used for continuous monitoring and automated evidence collection to maintain security frameworks like SOC 2, ISO 27001, and HIPAA. By integrating with Atera’s RMM and PSA platform, MSPs and IT teams could seamlessly feed device, patching, and configuration data into Vanta, reducing manual work and improving audit readiness. This integration would not only enhance security posture but also deliver significant time savings for customers who need both operational efficiency and compliance assurance.
1 vote -
Allow for customization of columns on ticketing screen
On the Ticketing page the columns are locked to the default fields. We don't utilize the SLA field within our organization; and the new sentiment column is also irrelevant.
Allowing the end user to change what is displayed on the ticketing dashboard would allow for extra space for fields that are relevant, like allowing for longer ticket titles to be displayed.
355 votes -
Redfish
Is there any support for monitoring with refish? Would be nice though.
2 votes -
patch approval report and scans
It would be great to have the patch approval section of the Automation Profiles to automatically populate instead of waiting for the automation profile to run.
I want to be able to see which patches are availble via the automation profile on a weekly basis but without having the risk of them installing when running the automation profile daily.
Currently, the new patch management screen automatically populates with new patches, and maybe this logic can be included in the automation profile patch approvals?
A report for pending patches per client could also be useful for clients that require an approval…
2 votes -
QuickBooks Payroll Calculator: Simplify Employee Pay with Accuracy
QuickBooks payroll calculator helps businesses calculate wages, deductions, and taxes with precision. It automates complex payroll tasks, reducing errors and saving time. Employers can easily manage overtime, benefits, and compliance with tax regulations. By streamlining payroll calculations, QuickBooks ensures employees are paid accurately while improving efficiency for businesses of all sizes.
Read about:- https://asquarecloudhosting.com/quickbooks-payroll-calculator/3 votes -
Save Public Reply Without Emailing
It would be nice to have an option to save a "Public reply" to a ticket without initiating an email to the contact, this way the notes are visible to the Client contact in the customer portal but we don't have to necessary spam the contact with technical notes via email.
14 votes
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