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5034 results found

  1. Would be nice on the Windows side to run Command Prompt or Powershell prompt as current logged on user. This would be helpful with diagnostics without disrupting the user.

    This is implemented in NinjaRMM.

    2 votes

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    1 comment  ·  Admin →
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  2. I would love the ability to 'tag' devices, or be able to place devices in multiple folders. So you could either tag devices with 'server' or 'finance' or 'sales', or be able to put device in multiple folders, eg 'building a' or 'site b' or 'servers'.

    You get the idea... :)

    48 votes

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  3. 3 votes

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    0 comments  ·  Mobile App  ·  Admin →
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  4. 3 votes

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    1 comment  ·  PSA Tools  ·  Admin →
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  5. We have a firewall alert when a customer goes to the backup connection, if the circuit bounces, we may get 15-20 tickets. A mass merge feature to merge all related tickets would be very helpful.

    1 vote

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    0 comments  ·  Tickets  ·  Admin →
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  6. automation that triggers a healing script upon ticket creation , offering immediate response to issues and potentially resolving them without manual intervention

    5 votes

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  7. We work mostly in French and for some of our clients it is very important to have all client-facing communications be in French. The automatically generated "Please Reply Above This Line" text should be editable or at least its language should be selectable.

    4 votes

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    0 comments  ·  Tickets  ·  Admin →
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  8. Please Add or maintain login history and activity of any user on any device either online or offline. So we can export it later

    7 votes

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  9. I want the ability to exclude particular IP addresses from the scan.

    In my particular scenario I have a honeypot set up on the network that fires off an email every time it's touched. This is generating ~100 tickets a day per network every time this Network Discovery agent hits the honeypot.

    I will need to discontinue my Network Discovery subscription until this feature is implemented.

    20 votes

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  10. i would like to have the option to exclude "Preview Updates" from Patch-management. we dont need to be beta testers for Windows-Updates ^^

    10 votes

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  11. Do not give the option to the end user can continue to enter information in the text field, if the ticket is marked as closed.

    2 votes

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    0 comments  ·  Tickets  ·  Admin →
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  12. Have the customer portal show the assets for that customer. So when a customer logs in on the portal they could see and manage their assets including adding, updating, and deleting assets.

    65 votes

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  13. Intégration du status des équipements compatible nebula (switch, firewall, point d’accès)

    1 vote

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  14. Shared Report Library for Custom Reports

    I'm requesting the addition of a Shared Report Library feature within the Atera platform, similar to the existing Shared Script Library. This new feature would enable users to share, access, and contribute custom reports, enhancing collaboration and efficiency across the user community.

    Benefits:

    • Enhanced Collaboration: Facilitates knowledge sharing and collaboration among users, leading to improved report quality and innovation.
    • Time Savings: Reduces the time and effort required to create custom reports from scratch by providing a repository of pre-made reports.
    • Consistency: Promotes consistency in reporting practices across the user community by providing standardized templates…
    2 votes

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    0 comments  ·  Reports  ·  Admin →
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  15. We would like to be able to see what emails were sent from users who have the 'Ignore Emails From User' option selected even thought we don't want tickets created from that user/email address.

    1 vote

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    1 comment  ·  Tickets  ·  Admin →
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  16. Windows update bandwidth delivery optimization feature. There is no way to currently cap said bandwidth through the Atera Agent. This would be a good feature to have when you have misconfigurations with jobs kicking off over 1000 agents simultaneously only to find out there is no way to see status of said jobs or kill jobs or cap ceiling during business vs non business hours. Also, have the option to pull OS updates via local WSUS server instead of Atera if possible would be a good thing to have.

    5 votes

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  17. First of all, It would be nice to have either detailed documentation on how to setup and use IT Automation and Patch Management. I have not been able to find anything that goes into fine grain detail on how to setup IT Automation and Patch Management. I have kind of had to experiment. Not a good way to learn or use a product.

    Second, More needs to be done to help with updating 3rd party software, e.g. Google Chrome. I know how to create a bundle to push Software Bundles out to new devices, but I need a way to…

    1 vote

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  18. Bonjour
    Serait t'il possible d'avoir des Favoris par rapport a Techniciens d'Atera et non par rapport au compte?

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  19. Would be nice if you did a VERY generic monitoring of networking and WAP's.
    just to see utilization and up down alerts.

    would help understand where major slowness issues could be.

    1 vote

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  20. Can the ticket description box in the web app be enlarged like it was in the classic view? Can the description box also have an autosave feature? I have fat-fingered keys before and lost all of my input and then have to retype which is very inconvenient.

    2 votes

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