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4975 results found
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Add drive type (SSD/HDD) back to Disks on Device/Agent Page.
Add drive type (SSD/HDD) back to Disks on Device/Agent Page. This use to be there but it seems it has been removed. Likely added to Network Discovery to make it
"worth the money". Please don't stiff us like this!4 votes -
API better link
It will be a good thing to know which contact is attached to an agent, by using API.
Actually, we could only know, for an agent, wich customer.
Some things like that aren't exist on API.7 votes -
Modify alert timeouts
Option to modify the timeout in which an agent hasn't established communicatio via the Admin portal. Currently, the only option is a manual REG change on each computer.
5 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Receive emails for the informational alert
It would be handy if there was an option for sending out emails for Informational alerts.
1 vote -
We want to be able to trigger a rule if the severity of the ticket is changed to a higher or lower severity
We want to be able to trigger a rule if the severity of the ticket is changed to a higher or lower severity.
1 vote -
MYKI password manager integration
MYKI password manager integration. Your welcome 😊
7 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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view device from software report
In the software report, there is a link that makes a modal window appear with a list of devices with the result of the search. Mostly we uninstall apps from here, but not all apps can be removed by Atera this way and the uninstall button is disabled. If you have many devices in the list it would be good to be able to jump to each device if you linked the "device name" column to the actual device.
5 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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threshold alerts with the level we want and not just the level from event viewer
We can setup custom alerts for Event ID in thresholds. The problem is that when setting up the alert, the level has to match what is in the windows log. For example if we setup an alert for the Event ID 4672 for a user being granted admin rights. In the event viewer the level is "informational" so we have to setup the alert in the threshold as informational to match. It would be great if we could assign the Atera alert to Warning instead of informational. That would let us have that red flag warning that they may be compromised, instead of the alert getting missed in the "informational" alerts.
We can setup custom alerts for Event ID in thresholds. The problem is that when setting up the alert, the level has to match what is in the windows log. For example if we setup an alert for the Event ID 4672 for a user being granted admin rights. In the event viewer the level is "informational" so we have to setup the alert in the threshold as informational to match. It would be great if we could assign the Atera alert to Warning instead of informational. That would let us have that red flag warning that they may be…
1 vote -
1 vote
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Alert for Virus definitions and Status of custom AV product
Alert for AV definitions and status not only for Bitdefender.
You are showing the AV product on the device already but you dont have alerts for all products.5 votes -
Failed log in attempts threshold number alteration request.
The preset threshold for failed log in attempts is currently 3, we are unable to alter this to a higher number. Even Microsoft is currently 5 before they do a lockout. Can we get the option to alter the preset number to something higher either say a preset options to select from a list or a number entry option for the system? Currently when attempted to alter the border just goes gray and does nothing.
8 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Show Open/Pending Tickets indicator
Show Open/Pending Tickets indicator on each device with hover bubble listing ticket number and hyperlink to ticket.
4 votes -
Leave out old devices on reports
We regularly run compliance checks on our systems to see if they are up-to-date as we don't have everyone on Patch Management. It would be nice to exclude devices that have not checked in during a certain time frame (set by user)
7 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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offline devices
Be notified when a server (or device) has not been restarted for a certain amount of days
3 votes -
Add a report to find machines not logged in to for > x days
Add a report to find machines not logged in to for > x days - useful for finding under utilised machines, or ones that may have gone missing!
8 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Increase the frequency that hard disk usage data is updated
1 hour is far too out of date for hard disk usage info, the alerts update quickly, so the information on the agent page should do so too! Out of date information is of no use to anyone.
8 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Mailbox Check
We have many applications that send status e-mails (backup application primarily) to our inbox.
It would be useful to have the possibility to scan the mailbox to search for keywords (error, failed, etc) and automatically open a ticket. Thank you.2 votes -
quickbooks bundle
Have the ability to add a Quickbooks Bundle to invoices/contracts.
6 votes -
Separate Favorites list
Under each company, my "Favorites" list should not be the same as other Atera users Favorites list. In some cases, certain roles don't have or shouldn't have access to the same machines even, so our Favorites list should not be the same.
8 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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downtime
Adding a downtime feature directly from the dashboard and not based on the atera agent monitoring.
3 votes
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