4996 results found
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Privacy Mode for Clients
Enable a mode where it will prompt the user to allow a remote connection
19 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Remotely connect to an agentless SNMP device
I can't find the ability to connect to an SNMP agentless device thru its own management interface (like http or telnet).
I suggest: 1 promote a remote agent as a "gateway node" 2 in rmm web interface assign SNMP device to this remote agent becomed gateway 3 in rmm web interface on SNMP device configure the management port number and type (for example 80 http) 4 a connect button appears on SNMP device in rmm 5 clicking the button it opens a piece of software on my pc that opens an http tunnel between remote SNMP device and my local…15 votes -
Password Manager
Eine Funktion, dass man sich mit einem Klick auf ein Gerät oder eine Website verbinden kann und das Passwort und der Benutzer wird automatisch eingegeben. Bzw. einen Button mit dem man die Hinterlegte Website direkt Aufrufen kann.
2 votes -
Reporting for Patch Management
Patch reporting needs to tell you which machines are missing which patch, at present, it just says that so many machines are missing this patch which is not helpful to us or the end customer :O
7 votes -
Custom Report
Bonjour,
Est-il possible d'ajouter la possibilité d'ajouter les champs personnalisés dans les rapports d'agents ?
Pour un exemple, il serait très pratique de pouvoir visualiser rapidement quels sont les postes où le Bitlocker est activé.
Un grand merci d'avance.
2 votes -
Downvote and report scripts in the shared script library
You need to be able to downvote or leave comments about cloned scripts. A lot of them don't work and are dangerous but there is no way to convey this.
5 votes -
Costumize Alert Emails
Being able to costumize Alert Email for each alert where you can choose what informations the email should contain. Instead of "Machine status unknown..." you can choose what the alert email should say.
18 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Device Active Status
I would like to be able to specify whether a device is Active or Inactive. Furthermore, I would like this setting to be changed automatically based on the Last Seen date. If a managed device has not been seen in say 45 days, it should be changed to Inactive and not show up as a managed device on my monthly invoices to a client.
This is sort of a pain point for me. There are some devices that companies have as backups or are less frequently used. In this case, I can't bill them for a device that hasn't checked…
1 vote -
Add "Recent Processes" view to the device you click on
When you click on a device you can see the Metrics/Software/Hardware/Profiles etc. however you cannot see the recent processes that are running or have ran in the past on that device you are clicked on. The only way to see this to my knowledge is to click on reports and then go into Recent Processes. Can you add the ability to see recent processes when you click on a device? It would be nice to see a visual of the recent processes kind of like how you can see the cpu and memory metrics or hard drive space used. This…
12 votes -
Ticket Status View
An alternative to the ticket view screen:
Add a tree view to the left of the ticket screen so you can easily switch between ticket statuses.1 vote -
set the focus on requester info pop up box
When you click to change the requester info on a ticket.
Can we switch the focus to the pop-up box and the text highlighted for easy entry of new requester?
This means one click to open the pop-up and then type the new requester with fewer clicks.
1 vote -
restart service remotely as administrator
Ability to restart a service remotely as administrator
7 votes -
Disk Usage alerts with top folders and or files using the most space
I would like to be able not only that my drives are almost full, but also the top 5 folders and/or files consuming the most space on each partition. That would be great to pin point the cause and act quickly. I normally have to use a 3rd party tool to determine the top disk usage by folders and files.
16 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Option to Download all Agent Installers at once
The variety of options for installing agents (download the msi directly, the curl script, download link) is nice.
It would also be nice if we could download a zip of every agent installer.
16 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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process user logged
Allow for process monitoring only when a user is logged in.
Monitoring for a process like onedrive.exe will always fail if no user is logged on and then generate an unnecessary error alert.
2 votes -
snmp combined monitoring
It would be nice to combine multiple OIDs into 1 monitor line so a single alert can be used for multiple OIDs.
Example:
7 OIDs monitor temperature with an "OK" status when things are fine
1 Monitor would reference all 7 OIDs and if one or more of them change status the monitor would send a single "temperature" issue alert rather than up to 7 individuals.2 votes -
Add "information" option on Monitored OIDs
It would be nice to also have an "Information" option for monitored OIDs.
Example:
Device has serial number and software version information available via OIDs
Desire is to get an alert when the software version changes or device is replaced with a new serial number.
This alert does not need to be a warning or critical as it is just housekeeping information. A further idea here is to have the option to aggregate "information" alerts to a single email rather than individual (i.e. an entire building of 10 devices all get software upgrades, be nice to have a single alert…2 votes -
Better Granularity of user roles
Would like to give technicians full permissions to specific customers, don't wan't to assign "full admin access".
Things like create folder, add computers to folders does not work if you haven't assigned "full admin access"
20 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Scheduled Report Email Direclty Download Link or attachment
it would be great to have a link to directly download the PDF and Excel Export, it would save a good amout of time when you have to archive 20-30 and send them to clients. Alternatvily, it would be nice to have the option in the Report scheduler to send the reports as attachments directly in the Email notificaion. that way we could skip the Download all togehter, that would also give us the option to send the reports directly to the Client instead of being in the middle.
6 votes -
Dual tax
We have two taxes, and they must be displayed separately. I want to be able to customise my Invoices and other documents, I want them in French or in English depending on the preference of the customer.
4 votes
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