5081 results found

1. FedRAMP Validation

   It would be great for Atera to achieve FedRAMP validation for companies that are under NIST 800-171/CMMC compliance regulations.

   3 votes

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   0 comments  ·  Security  ·  Delete…  ·  Admin →
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2. Reports on internal notes

   Reports on internal notes added to Atera by all or selected technicians for specific period of time.

   3 votes

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   0 comments  ·  Reports  ·  Delete…  ·  Admin →
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3. Configuration Policy for installed software, settings

   Assign a baseline policy for what software and settings should be applied and auto correct/reinstall if a change is detected. Similar to SCCM baseline configuration.

   1 vote

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   0 comments  ·  IT Automation and Patch Management  ·  Edit…  ·  Delete…  ·  Admin →
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4. password generator

   Please add a password /passphrase generator in Customer>password.

   74 votes

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   1 comment  ·  Customers  ·  Delete…  ·  Admin →
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5. Ability to see missing Patches on offline device

   Ability to see missing Patches on offline device

   7 votes

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   0 comments  ·  IT Automation and Patch Management  ·  Delete…  ·  Admin →
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6. Optimized Automation and Patch

   Need to find a better solution for patch and automation.
   The fact that you can't run Updates, System Restore Point, and a Restart all on one profile without it running into conflicts makes little sense to me.

   I have now made 9 total profiles (3 sets of 3 [we have 3 different types of patch profiles running at different intervals]) to fix this. For each type we have to run System restore point, then 1 hour later a separate schedule for patches, then 2 hours after that a different, separate profile for restart. Hopefully it works.

   While it isn’t really TOO MUCH trouble, I would like to point out that from a programming standpoint, it seems like these items should have maybe a priority listing (If system restore is enabled, set item to #1 priority, pause any other scripting until item is finished, move on to next task, etc.), and while I understand that EVERY computer is different, there could be an estimated time frame to run the task listed next to the item.

   So, it could be System restore is prioritized to number 1, then patch as 2, then restart as 3. You could maybe even have an option for us to change the priority levels ourselves. That being said, and the time frame being mentioned, it could list time frame for all checked boxes, and offer an estimated time for the whole profile to run. Just an idea, but I will say that needing to make 3 separate profiles to make sure these run in the correct orders, and times, makes this a bit tedious and frustrating to manage.

   As I had said, it was not too much trouble, but the fact that I needed to take extra steps could be possibly avoided in the future for myself and other customers. I’m sure I’m not the first one to complain about this.

   Thank you for your help, and sorry for the rant, but I just feel like there is possibly a better way.

   Need to find a better solution for patch and automation.
   The fact that you can't run Updates, System Restore Point, and a Restart all on one profile without it running into conflicts makes little sense to me.

   I have now made 9 total profiles (3 sets of 3 [we have 3 different types of patch profiles running at different intervals]) to fix this. For each type we have to run System restore point, then 1 hour later a separate schedule for patches, then 2 hours after that a different, separate profile for restart. Hopefully it works.

   While it isn’t really… more

   32 votes

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   2 comments  ·  IT Automation and Patch Management  ·  Delete…  ·  Admin →
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7. Check customers domain for proper configuration of SPF/DKIM/DMARC

   Monitor Proper Configuration on SPF/DKIM/DMARC and create a trouble ticket if something isn't right

   6 votes

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   0 comments  ·  Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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8. Give Macintosh models better descriptions

   Currently in the Atera web dashboard, if you view a Mac device, under Hardware->Device it only lists a basic description of Mac ("iMac" or "MacBook Pro"). This same description is given on the Mobile app, under Hardware->Motherboard. It would be more informative if Atera at least displayed the Model identifier in these locations, as the result from "/usr/sbin/sysctl -n hw.model" gives "MacBookPro18,3". Ideally, Atera would use the result from the Apple Marketing Name instead ("MacBook Pro, (14-inch, 2021)"), but there isn't a consistent programatic method I've seen to grab the name. If we wanted that, best bet would be for Atera to build a lookup table server-side to convert model ID to marketing name and put the marketing name in the field (and the model ID if the entry isn't in the lookup table.) Apple provides the information necessary to build the complete lookup table for all models from at least the last 13 years on their support site; search for "Identify your mac model" to find the appropriate support documents.

   Currently in the Atera web dashboard, if you view a Mac device, under Hardware->Device it only lists a basic description of Mac ("iMac" or "MacBook Pro"). This same description is given on the Mobile app, under Hardware->Motherboard. It would be more informative if Atera at least displayed the Model identifier in these locations, as the result from "/usr/sbin/sysctl -n hw.model" gives "MacBookPro18,3". Ideally, Atera would use the result from the Apple Marketing Name instead ("MacBook Pro, (14-inch, 2021)"), but there isn't a consistent programatic method I've seen to grab the name. If we wanted that, best bet would be for… more

   4 votes

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   0 comments  ·  Dashboard  ·  Delete…  ·  Admin →
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9. link between contact email and agent login user
   1 vote

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   0 comments  ·  Agent  ·  Edit…  ·  Delete…  ·  Admin →
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10. Bulk Import of Custom Field for Agents

    Dear Support,

    There should be bulk import of Custom Field for Agent using .CSV or .xslx formats.
    Currently we are able add custom field option for the agent but we have to manually enter the data. Since we have more than 1500 agents, the bulk import for custom field will be helpful.

    Request you to please review this feature board request.

    8 votes

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    0 comments  ·  Agent  ·  Delete…  ·  Admin →
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11. sites page

    Add a way to customize which fields show up on the Site's page and what size they take up. Allow us to show custom fields and then search using them.

    2 votes

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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12. Add a filter for endpoints pending a reboot.

    Add a filter for endpoints pending a reboot.

    2 votes

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    0 comments  ·  Devices  ·  Delete…  ·  Admin →
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13. duplicate agentless devices

    it should be possible to simply duplicate agentless devices by klicking, then a popup should open to enter a different device name (a must!) and "bam" finished. then the new device should be opend to change the IP and other information...

    at the moment setting up 20 and more generic devices if a customer does get some more gen devices is a pain. some are fastly saved and mostly are a pain to wait...

    1 vote

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    0 comments  ·  Edit…  ·  Delete…  ·  Admin →
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14. Alert on memory pressure (Mac)

    Monitor memory pressure instead of memory utilization on Apple Silicon Macs. Memory utilization is a moot point on these devices as memory stays near full by design on this hardware. Memory pressure is a better gauge of stress on these systems.

    6 votes

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    0 comments  ·  Alerts  ·  Delete…  ·  Admin →
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15. Warnings about renewing certificates

    Warning / Alert about Certificates on Webservers / (Exchange for Example) that are due to renew in a chosen time interval.

    32 votes

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    0 comments  ·  Alerts  ·  Delete…  ·  Admin →
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16. Alerts when failed attempts logins on server or workstation

    Like the solarwinds solution, I would like to have an alert when the login count for a server or workstation reaches 5 failed attempts with the account name used to try to login

    7 votes

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    0 comments  ·  Alerts  ·  Delete…  ·  Admin →
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17. Remove contract view from technicians

    When removing permission for a tech to see billing, it should remove the possibility for them to view contracts and being able to edit them as well.

    5 votes

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    1 comment  ·  Roles and Permissions  ·  Delete…  ·  Admin →
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18. iDrive intergration

    iDrive integration with any of the iDrive versions would be nice. Would be really nice to push the iDrive agent with Atera

    6 votes

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    0 comments  ·  3rd Party Integrations  ·  Delete…  ·  Admin →
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19. GEO Location

    In the Device information it would be nice to have a geo location visible

    7 votes

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    1 comment  ·  Devices  ·  Delete…  ·  Admin →
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20. Patch Search & Deploy - Add Column To Show If Agent Is Online or Not

    Patch Search & Deploy - Add Column To Show If Agent Is Online or Not

    1 vote

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    0 comments  ·  Reports  ·  Edit…  ·  Delete…  ·  Admin →
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