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Ideas and Feedback

Ideas and Feedback

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  1. Ability to patch graphics drivers, i.e NVIDIA Graphics driver, instead of having to manually push the update for hundreds of machines.

    2 votes

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  2. Unfortunately, after installing the agent, only the computer name is displayed.
    It would be much better and more useful to display the FQDN. Directly in the overview.
    This would make it much easier to assign machines and search much faster if you know the AD. As well as simply adding new machines under a "dummy customer" (transfer) and then assigning them to the real customer.

    It is important that the FQDN is shown DIRECTLY in the overview.
    Small adjustment, big effect.

    1 vote

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  3. My 500 machines got offline now I have noticed the while doing the reinstallation it's showing online and offline 2 devices with the same hostname.

    1. There is no way to clear the offline machines at a single time, Need to do it manually,

    2. There is no hostname conflict feature in Matera

    3. There is no way to delete the offline machines at one time

    4. There is no option to push the Atera MSI file via the deployment tool. it can
      only be done by AD

    5. There is no information on Atera uninstallation if you can run the
      uninstallation.

    1 vote

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  4. Need to be able to copy an existing Alert Profile to a New Alert Profile. This would save time from having to create a whole new profile just so you can have one minor change for a group of machines.

    1 vote

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  5. We should be able to run a script or automation profile against a set of machines.

    For example, I just read about a CVSS10 issue for chrome and would like to be able to update it without opening my laptop.

    1 vote

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    0 comments  ·  Mobile App  ·  Admin →
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  6. Add the ability to disable showing Microsoft defender Signature Updates.

    Since I use ateras patching on my customers machines, patches get installed through atera profiles. Defender Antivirus signature are not affected by the patch automation profiles and get installed as fast as possible by default.

    So I think it is a good idea to make it possible to hide the notifications on the "devices" tab in Atera.

    1 vote

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    0 comments  ·  Dashboard  ·  Admin →
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  7. I have many systems that the Atera Agent Tray icon does not load for, even after manually adding: reg add "HKEYLOCALMACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run" /v AlphaHelpdeskAgent /t REG_SZ /d "C:\Program Files\Atera Networks\AteraAgent\Packages\AgentPackageTicketing\TicketingTray.exe" /f
    to the systems per chat support.

    I would like a way for the "Devices > Help Desk Agents > Activate" option to be automated on a schedule.

    1 vote

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  8. Mac OS free diskspace is sometimes reported incorrectly because some machines use a large amount of "purgeable" data. The terminal-based disk usage utility does not account for this type of data and simply may assume the disk is almost full, when in reality Mac OS does not report it that way since it will delete this purgeable data as soon as space is needed by the OS.

    Atera Agent should be able to differentiate this data type to more accurately report available disk space.

    1 vote

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  9. First of all, It would be nice to have either detailed documentation on how to setup and use IT Automation and Patch Management. I have not been able to find anything that goes into fine grain detail on how to setup IT Automation and Patch Management. I have kind of had to experiment. Not a good way to learn or use a product.

    Second, More needs to be done to help with updating 3rd party software, e.g. Google Chrome. I know how to create a bundle to push Software Bundles out to new devices, but I need a way to…

    1 vote

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  10. Ability to remove "Windows 11" from the patching reports so it doesn't show as the machines as not updated

    1 vote

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    0 comments  ·  Reports  ·  Admin →
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