4688 results found
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different control for each Server / client
Would it be convenient to be able to assign a different control for each server? For example, different disk space percentage from another server without creating another profile, or different CPU percentage.
1 vote -
add and disable user from portal easily. see users and settings in one place
add and disable user from portal easily. see users and settings in one place
1 vote -
Auto Assign Asset
As a multilocation service desk, it would be beneficial to create an IP-based customer attribute and have devices roll under that customer by default.
1 vote -
1 vote
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assign bul
I think it could be great if we could bulk assign devices to a new monitor agent.
1 vote -
Better suggestions for Ideas
When using ideas and feedback, the suggestion match is far too broad. We can be presented with 100+ suggestions, most of which are unrelated to what we're suggesting. It seems to match on individual words so including for example "software" in the suggestion gives us every other suggestion that includes "software".
We're all busy and don't have the time to check every suggestion for something similar, hence end up posting it as new. A better matching algorithm would reduce duplications keeping future suggestions more succinct.
1 vote -
generic device
Be able to add Generic devices without the need of an agent monitoring it. For example, say you have customer with 10 computers and we have also installed 10 monitors and docking-stations.
It wold be nice if we could add these devices to the device list (for inventory management) without the need of choosing an agent to monitor them.1 vote -
copy password entry
Copy a password entry to update. When populating your password vaults, this can ensure consistency rather than entering the same details with each and every one that are similar
1 vote -
event
There should be an option to set number of occurrences over a time span for event log alerts.
for example I don't want an alert unless the event happens 5 times over the last x number of minutes1 vote -
Create a Tab Under Customer for Equipement Information
Have a tab under "Customer" like Contracts, Devices but for equipment Information details so it comes out like a sort of a list.
1 vote -
Hours to be displayed in not decimal format but in minutes
Hours to be displayed in not decimal format but in minutes. It makes it difficult to calculate.
1 vote -
Ticket right panel is cluttered and we have to scroll to actually "work" the ticket.
Have Ticket History with the option to collapse (collapsed by default); and have Ticket Properties moved above the History for better navigation/control of the tickets.
1 vote -
1 vote
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1 vote
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Ability to Assign a Ticket Title
It would be extremely helpful to be able to assign a Title to tickets. It would be extremely helpful to see the Title of a ticket. This would give me an idea of what the ticket is about as opposed to having to either log into the console or access the mobile app to see what the ticket is. Being able to see a preview of the ticket would let me know immediately what tickets deserve immediate attention versus tickets that can wait.
1 vote -
search without accent
the search engine should be able to search without accents
1 vote -
CMD
During the installation phase it would be nice to be able to configure the agent, in order to enable the possibility of having CMD and PowerShell with administrator rights.
1 vote -
Gibt es eine Möglichkeit einen Kontakt mehreren Kundenzuzuweisen ? Hintergrund ist der, das ein Kunde von uns unter mehreren Firmennamen an
Gibt es eine Möglichkeit einen Kontakt mehreren Kundenzuzuweisen ?
Hintergrund ist der, das ein Kunde von uns unter mehreren Firmennamen angelegt werden soll. Dabei sind aber die Ansprechpartner immer die selben.1 vote -
Alert to notify client contract type when ticket created
Hello, i am wondering if there is a way to create an editable pop up notification / warning or tip when a ticket is received.
the idea is to allow for a technician to receive a ticket, and if there are some unique or special client requirements, the pop up will automatically open providing the information we have set for that client1 vote -
Export alerts
Would be great to have a feature to let export alerts, by each device or filtered by type and more.
1 vote
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