4788 results found
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Deployement
Being able to deploy the Acronis agent + default protection plan on a customer level or at least on folder .
Instead of per agent.
This would avoid added computer with no protection and mainly boring setup ...2 votes -
Battery Health Report
Hello, it would be good if we could run a report to collect the battery health of all devices for all customers.... or at least set an Alert or Warning up if a battery falls below a certain percentage
274 votes -
Patch Management and IT Automation
Add option to limit a Technician's access to see only specific IT Automation Profiles, depend on his access rights to customers.
2 votes -
Email reports with exported Excel copy
It would be a nice feature to have reports scheduled to be emailed out and attach an exported Excel copy of said report defined by parameters.
For example a timesheet report between the 26th of the previous month to the 25th of the current month exported as and Excel spreadsheet and then emailed to desired recipient.
4 votes -
password field
I use alot scripts in atera, and have done the following script to retreive the LAPS password.
$username = "{[nomeutente]}"
$password = "{[password]}"$hostname = $env:COMPUTERNAME
$cred = New-Object System.Management.Automation.PSCredential($username, (ConvertTo-SecureString $password -AsPlainText -Force))
$admPwd = Get-ADComputer -Filter {Name -eq $hostname} -Properties ms-Mcs-AdmPwd -Credential $cred | Select-Object -ExpandProperty ms-Mcs-AdmPwd
Write-Output "Admin Password: $admPwd"It would be usefull that when i have to write the password in the variable request {[variablename]} using it's placeholder it shows asterisks while i write it and not showing it in plain text. Maybe you could create a specific placeholder for password fields like {*[password…
2 votes -
Billing User License
It would be super beneficial if I had an account that could not remote into any machines; but could have access to the billing, and reports for clients.
Right now it does not make $ense to pay for a tech license just so my accountant can see the billing information and reconcile the invoices.
12 votes -
script syntax highlighting
Script syntax highlighting on script editors would be beneficial for legibility.
3 votes -
Please change the 2FA method. The current one is really bad
Please change the 2FA method. The current one is really bad
9 votes -
edit password
On the password manager tab for devices. Add option to edit already saved details, instead of needing to delete and re-add
1 vote -
Reply box shouldn't be at the top of the ticket view
When I go into a ticket, I want to see what the last thing said on it was. I don't always want/need to reply. In the new view, with the reply box at the top, I have to scroll down to see the latest comment and then, scroll back up if I want to reply. Not easier than having the reply box below the most recent comment as it was.
3 votes -
A way to auto merge tickets if it has multiple alerts coming in
We are seeing that we will get multiple of the same alerts for the same device throughout the day. We would like to have the ability for it to either auto merge or auto close any new tickets that come in if we already have a ticket open for that specific alert.
16 votes -
1 vote
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2 votes
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Zeitintervalle für die Verfügbarkeitsüberwachung
Hallo Atera,
gibt es eine Möglichkeit den Schwellenwert der Verfügbarkeitsüberwachung anzupassen? Sprich den Wert zum Beispiel auf 10 Minuten oder mehr zu erhöhen?
Mit freundlichen Grüßen
Marius Feitz3 votes -
stay logged in to mobile app
option to stay logged into mobile app. Our devices already have strong security in order to unlock the screen.
The login process for the mobile app is clunky and overly burdensome to have to do all the time
6 votes -
Wifi Management
The ability to remotely manage wifi networks. Including the ability to add a network name and password to a device for users who travel to different locations.
15 votes -
Lite WSUS Internally (Atera agent)
You will be able to make a computer, through Atera, a lite WSUS to download the updates and use that WSUS as a repository for the LAN.
2 votes -
Invoice Formatting and features
Hi,
Suggesting some additional features such as..
- Reorder line items
- Group items such Product, Labor etc.
- A space for details or a note
- Export to excel
- Option not to print or display tax & rate per line item
Thank you
7 votes -
Licences renewal management for 3rd party softwares
The only missing tool for me is a way to assign prices, renewal dates and reminders to the software inventory. For exemple, I'd like to assign the date and price for when and how much my next renewal of Autocad will be needed. Then having a report which shows how much and when we need to spend for licences. It would be a huge planning tool.
11 votes -
Device names cut off in new UI
The most recent UI update is causing the device names to be cut off and unreadable. That column in the device list also seems to be the only one that can't be resized. Can you please update the new UI device list so that the full device name is readable or so that the column can be permanently resized? Another improvement to help with this would be to get rid of the AI icon that now shows up beside each one. We don't need this and it further restricts space for the device name to be displayed.
1 vote
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