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  1. when i close a ticket i want the tab to close as well. Anything other than that is stupid and whoever vetoes this ideal needs sin binned.

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    0 comments  ·  Tickets  ·  Admin →
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  2. It will be very helpful to have the ability to automate auto reboot after X days . (For people who never reboot .)

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    0 comments  ·  Devices  ·  Admin →
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  3. It would be great if I could review all the interactions (emails) to and from my customers through a Gmail CRM plugin. The plug-in could BCC the communication between you and the customer to a custom email address which appends the info in the email to the appropriate client's record. It would be great if the plug-in also allowed you to select the type of correspondence you are sending such as Sales, Support, or Follow-up.

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    0 comments  ·  Customers  ·  Admin →
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