4885 results found
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Change header text color in White Label settings
Allow to change the headers' text color in the White Label branding and not only the background color
4 votes -
Share Device between multiple ATERA accounts
Share Device between multiple ATERA accounts.
We are 2 organizations with ATERA who both wish to monitor the same device on each of our accounts.14 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Alerts on Back-Up info
Get backup info. If there is an issue with a back up, to be able to get alerts. right now we don't have info
1 vote -
Patch management filter profile by device type
It would be really important to be able to filter devices by device type (eg. Servers, Workstations) when applying a Patch management profile. Now it simply impossible to create a profile that automatically(!) applies to different device types.
Discussion on Reddit: https://www.reddit.com/r/atera/comments/tz4cih/it_automation_by_device_type/
"IT automation by device typeWhen applying automation profiles, there seems to be 3 selection options: Companies, individual agents, and folders.
The problem with adding a company is that it will apply the same profile to PCs and servers.
The problem with individual agents is that it is cumbersome and error prone when adding multiple agents.
The problem…
2 votes -
Customer Custom fields for ticket automation
Custom fields, which are set on a customer can be used in the ticket automation. This way you are able to set values for tickets which can be used in the automation without setting the custom field each time.
7 votes -
Quickly See Time Entries/Updates Quickly on Ticket
Under the ticket, if there is another technician, he can quickly check what has been done on the ticket, how many hours. (doesn't want to go and click on "time entries" etc - wants it already available on the ticket itself).
6 votes -
Create alert when agent is not able to connect to Windows Update Server
If the agent is not able to collect data from Windows Update to check the update status, or the agent is unable to download the updates (both due to network problems at the client, proxy settings as example), the agent will not see any new update, so the device is displayed as "up to date" in the dashboard.
Please set an alert, when the agent is not able to pull windows update information or the updates itself, and why (you may have an exception which you could forward to the alert).
1 vote -
OnCustomer Site API Value
OnCustomer Site API Value: dropdown to select True or False for OnCustomerSite
1 vote -
Move Network Discovery and Work From home back to add ons
Move Network Discovery and Work from home to the add-ons drop down.
6 votes -
Kaspersky integration
Kaspersky integration would be great. Done a lot of research on virus and ransomware protection and Webroot just doesn't cut it compared to others. Kaspersky the leader.
6 votes -
Support Automation Profile on Unassigned
Would be convenient if we could assign automation profiles on the Unassigned folder for customers. It's just not doable to move every single new agent from Unassigned to a different folder just so you can differentiate between servers and PC's/laptops.
2 votes -
weather radar
An option to add (perhaps in place of the default map) a live weather radar map, to assist in tracking severe weather events that could impact performance or status at a customer site.
9 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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email address to be included in the quickbooks intergration
It is essential that the integration with quickbooks brings across the email contact details for a client as this is where an invoice will be sent via quickbooks. It should also mean that it is easier to then view the main email contact details of the customer on the Atera platform
4 votes -
passwords
It would be nice to be able to import passwords from an existing or create-able CSV list. Most of my business customers who use passwords combined with or without 2FA often "lose" passwords. Being able to import this list would / could save an enormous amount of data entry time.
6 votes -
Device Update with unique ID
Hello, could we imagine an update of the device part by unique id ? (example : mac address? If the mac address is already present, the agent retrieves the information from the previous device. This would allow it to preserve the history, limit the number of duplicates following a relocation or a name change. Thank you. (The removal function of agents not connected since X is difficult to use in my case, we have portable workstations that can stay outside for several months without returning to the office, I do not want to lose control of these workstations). Cordially
2 votes -
Customize interval for Threshold exceed alerts
Customized interval for Threshold exceeded alerts as with current setting it will send emails in every 10 minutes if a threshold exceeded and which can create floods of emails with such notifications .
Looking for an option to increase this time from 10 minutes to a higher value or to have a customize option to increase this value
2 votes -
Increase 3rd Party Patch Library Regardless of Install Source
Currently you only offer 17 third party apps for patching. Competitors have many more and without the need for the software to be installed via Chocolaty. Please consider increasing this library.
10 votesHello, Thanks so much for submitting your idea!
We have recently increased our software repository and the list can be viewed in our knowledge base article: https://support.atera.com/hc/en-us/articles/360015462840-Automate-software-patching
If you have any additional requests, please drop them in the feature or reach out to the team.
Thank you.
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Customer/Device Group Feature
Add feature to group several customers and/or devices.
Also, add feature to apply a threshold profile or running a script on a group.Just one example: Group that contains all servers, so I can apply a threshold profile or run a script on all servers at once.
14 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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proforma
In add to i nvoice is useful to add proforma for customer.
1 vote -
Threshold Profile or Monitoring of GPU
In some cases, it would be nice to have the possibility to monitor the Performance and Temperatur of the GPU.
In spacial when users are CAD users and there is a high performance GPU inside.4 votes
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