5014 results found
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Add data to the Products and Expenses report
Data such as SKU, Amount, Price per item, Date
This is crucial for reporting purposes
7 votes -
software inventory
I would like to know if there is any tool to know if there is a change on software inventory to tell if there's any difference between them. And I wanna support who asked to be able to access many info about devices, even when they are offline.
4 votes -
Report showing what threshold profiles and IT automation profiles each selected device has
Report showing what threshold profiles and IT automation profiles each selected device has.
Problem: Sometimes I have devices with no IT automation profiles or they're on default threshold profiles.
Solution: A report to find which PCs have each profiles12 votes -
12 votes
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Onboarding Section
Add section to IT Automation profiles to have scripts that will only be ran once when onboarding / first agent check-in.
8 votes -
Mass add devices from a spreadsheet
When you need to setup many generic devices for monitoring, you should be able to upload a .csv with the required details for each device, which then populates the chosen customer's device portal.
1 vote -
Active AnyDesk session on Device
Currently it does not show if another technician is logged into a device via Active AnyDesk Session. It would be awesome if the UI could have an indicator like AnyDesk icon changing colors if a technician is already remotely connected to a device.
9 votes -
Send files to group of machines at once
We have been in situations where we need to send installation files to multiple machines and then run installation script to install them. Currently Atera does not support the function to send files to group of machines at once. I am sure this will help many other customers having the same issue as we do especially with the working from home time where client computers are all working from different locations and the only common denominator is Atera running on each device. I will be happy if Atera consider implementation of this functionality in the near future.
3 votes -
Send alert to user directly
It would be really good if we could tackle issues on a preventative basis. Such as if the C: is getting full, Atera would notify the user directly with an email or alert to inform the user that their C: is nearly full and to look to clear out space. Rather than notify IT who then notifies the user.
3 votes -
KB article related to ticket
Show related KB article at creating a ticket
13 votes -
Restore lost data from Atera
Restore lost data from Atera
1 vote -
Ability to locate a device.
Ability to locate a device.
If we lose a computer would be nice if we could locate it.1 vote -
Have the Custom Fields set in Alphabetical Order
Have the Custom Field set in Alphabetical Order
3 votes -
agen
Baixar todos os clientes ativos na plataforma em PDF
1 vote -
apply update on multiple clients
Apply on or more specific windows updates manually (not through an automization profile) on multiple clients at one (in example for the whole folder/group). The report functionality (https://support.atera.com/hc/en-us/articles/115005734647-Patch-Search-Deploy-Report) is not sufficient
2 votes -
Display updates for clients in folders
When creating folders in the devices tab, I would like to see the updates for the client PCs in this folder/group. Currently it is necessary to open every client PC of a folder manually to manage the updates
2 votes -
Network discovery win10 = win XP ???
On non domain joined machines the network discovery shows that my machines are windows XP and not windows 10.
Maybe fix that bug before implementing other features ?
3 votes -
Change AgentName via API
Currently you can open the portal, go to agent, click Edit, and change the name of the "Agent" for an endpoint.
Please allow the AgentName to be updated via API as well. Same permission and process just programmatically.
8 votes -
Monitor Scheduled Tasks
I like to monitor Sch task like we can services or system process and be able to restart a Scheduled task if it now working correctly
12 votes -
Public URLs
For network monitoring, we can create multiple types of network. Issue is that you need an Atera agent . Would be good to not necessarily need a connected agent because it's the Atera agent to monitor urls that are public and that are not in company networks.
1 vote
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