5047 results found
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31 votes
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External backup to 3rd party - IMMEDIATE ACTION REQUIRED!
Found out today that there is no backup or way to backup from atera.
We need to be able to backup our data away from Atera, I really just wanted to backup the passwords and attachments from a company before we hand over to the new support company but then I found out all the ways Atera's not backing up its own system in case of issues or mistake and I'm honestly horrified!
I need a way to backup the data held by Atera, Can't be reliant on hope and a prayer..
TBH i'm going to check this with one…
38 votes -
Decline Windows non-critical updates
Need the ability to completely decline Windows non-critical updates. The only option is to postpone.
2 votes -
Dashboard view to show what computers have a healthy or unhealthy bitdefender install
A quick dashboard for visually seeing unhealthy bitdefender agents. If a customer uses bitdefender all assets should have bitdefender, so a way to see if any one agent doesn't have it installed or has issues would be great.
49 votes -
Multiple check boxes
Custom fields for contacts.
Ability to create One custom field that has a Multi Check box feature. Ability to select multiple checkboxes at one time. Example (all boxes can be checked) Main POC, Champion, Accounting POC, Purchasing POC, Champion POC, Technical POC3 votes -
Custom Field for rotating Local Admin Passwords.
The ability to pull information from scripts that have been run via Atera and then publish the content to a custom field.
An example would be to run a script to change the local admin password everyday, and then publish that new password to a custom field for that device in Atera.
We have seen with other RMM vendors via other MSPs that this is achieavble.
3 votes -
Notification in "Machine status unknown"
Hello,
Is there any way to get notification for every hour for "Machine status unknown"?
The Atera notification "Machine status unknown - agent has not established communication within the expected interval." was sent only once per server. This should be sent every hour while the server is offlineRegards,
Valentinos Koutsoftis3 votes -
Executive Summery Report for Security Reports
It would make the cost so much more worth it if we were able to do Vuln scans and present an executive report directly from Atera. As it stands now the export is worthless via the excel sheet. It doesnt show the machine names for the CVE's listed
45 votes -
Have the AI trained on all the webinars, ideas and forums so the AI can answer all questions about Atera.
Have the AI trained on all the webinars, ideas and forums so the AI can answer all questions about Atera.
1 vote -
See which technician is on a particular device
It would be great to see which of our technicians are on a particular device. We all work remotely and sometimes we'll jump on the same issue and can't get in because someone else is on it. We'd like to be able to tell them to log out.
1 vote -
wake on lan in Mobile App
Desired functionality in Mobile app(s) to allow Wake-On-Lan.
We have multiple computers on battery backup, which could be used as waking agents.
We're also enabling resume power on AC recovery.
In a recent power outage, I had to go into the office to turn machines on.
I could VNC and Remote Desktop to agent(s) powered on with my phone, but this is undesirable.14 votes -
Internal Wiki for admins
It would be great if we had an internal wiki where we can post notes and important information only for admin/technicians eyes. Something like Teams Wiki
1 vote -
tableau de bord
Il serait intéressant de pouvoir personnaliser le tableau de bord afin d'y mettre les informations clés qui nous sont pertinante et de pouvoir définir nos filtres et nos seuils.
1 vote -
Have an API key just for different users
Having only 1 API key is limiting. If I have a junior dev, and I want him to develop some API things, but I don’t want him to have access to delete commands, and commands that could be disruptive, develop a framework so we need to know that the api work properly. API call change do a lot, Granularity for users. Have an API key just for one user
10 votes -
agent on mobile phones
To install the remote agents on mobile phones to manage company mobiles
2 votes -
Only allow login from MAC-addresses.
Its good to have the option to only login in from IP-addresses, but would be a lot more powerful if only allowing login from certain MAC-addresses. This way it has to be your machine you are login into.
Once the admin selects this feature in the admin portal, the change has to be approved with a MFA prompt. So the admin has to have MFA setup before moving on to the MAC-address option. When the approval is granted the MAC-address from the admin computer is automatically added as a approved MAC-address, so not to lock out the admin from the…
2 votes -
Deep Billing Integration
We want Atera to be able to read how many backups or Endpoints a customer has so we can bill them using the billing functionality and not manually. The info is there.
6 votes -
Multiple network discovery scans per day on same site
I have multiple shifts and need the ability to schedule discovery scans hourly. Adding an hourly option to the discovery scan would be helpful.
18 votes -
Agentname / FQDN
Unfortunately, after installing the agent, only the computer name is displayed.
It would be much better and more useful to display the FQDN. Directly in the overview.
This would make it much easier to assign machines and search much faster if you know the AD. As well as simply adding new machines under a "dummy customer" (transfer) and then assigning them to the real customer.It is important that the FQDN is shown DIRECTLY in the overview.
Small adjustment, big effect.1 vote -
debian
Reboot/Shutdown - Mobile App
I sorely miss the fact that you can't simply restart Linux machines. This is possible when accessing via a website.
Is something planned here?1 vote
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