4777 results found
-
Allow disabling 'details view' window
Atera Case #443782 Allow disabling 'details view' window
The 'details view' window which appears on hover over on multiple screens (i.e. devices, tickets etc.) is hindering us from being efficient with our work. Please allow this to be disabled as a customization per customer/technician.
Thank you
Frank from Mprove IT1 vote -
Allow different currencies (EURO)
Please offer billing in EURO. Its pretty expensive to pay in Dollar and pay extra expenses for the bank.
3 votes -
Logon/Logoff Audit - Too many alerts
I set up the successful logon alert and immediately was being bombarded by alerts of SYSTEM accounts. Can we tune this to where we can specify of it's something like an Interactive login instead? Reason - We manage some servers where a corporation has access as well and we would like an audit of what actual USER is logging into the system, not when the SYSTEM or a remote file is being accessed. Why does no one implement this from the start?
17 votes -
Quick access to PC Power Settings
It would be handy to quickly view the computers power settings and apply quick changes to the power settings.
21 votes -
Spawn new tickets or clone tickets from existing tickets
Similar to the project ticket already requested, I would like to be able to spawn a new ticket from an existing ticket OR, alternatively, clone a new ticket from an existing ticket.
The difference from a project ticket is that there would be NO parent-child relationship between the original ticket and the spawned/cloned ticket.
The spawned/cloned ticket should still include a link to the original ticket.
Sometimes things arise while working a ticket; I want to be able to create a new ticket, or duplicate the current ticket, and make different ticket assignments on the new ticket.
1 vote -
The ability to pull ticket by number
Billing can require information for just one ticket. Could use the ablility to pull ticket by ticket number.
1 vote -
1 vote
-
add a page button at the top of devices page
It would be nice to have the page buttons (1,2,3... etc) at the top of the page as well as the bottom. This way we don't have to scroll down to the bottom every time we want to go to the next page.
2 votes -
Script versioning
I just ran into an issue where a script was updated, but there was an error. There doesn't seem to be a way of restoring from a previous version or backup. It would be nice to have a history of the script and track changes.
12 votes -
Auto assign contact to a customer
Automatically assign a contact to a customer based on the domains listed for that customer. Currently for new users/customers we have to add each user to that customer as a contact. Can this be automated?
1 vote -
ssh cli and light webbrowser
it would be very useful to have ssh shell and a light web browser in the device manage menu.
3 votes -
azure
Integrate with Azure logic apps to stop (deallocate) an Azure Virtual Machine after Windows patches and updates have been completed.
2 votes -
Ability to Disable IPV6 from Network Discovery
There are some clients where I cannot change or disable IPV6. This has broke Network Scanning. I need Network Discovery to have an option to "Use IPV4" only.
4 votes -
Add time to a ticket via API
It would be really useful to be able to add time entries to a ticket via API, The current API implementation (as far as i can see) allows us to read workhours duration and workhours list but not to add time to a ticket via the API.
8 votes -
Different Thresholds for Different Disk Drives
I have two or more drives to monitor and I am only allowed to monitor all or none with the same threshold. I wish to monitor two drives differently. One set to 90% and one set to 4GB for critical.
15 votes -
Automatically Enable 'Availability Monitoring' for newly installed agents
Enable Availability Monitoring on newly installed agents since workstations need to be manually enabled. This would make it easier to have agents be monitored when adding new ones so they are not forgotten
4 votes -
contract and license management
One of the primary challenges in IT management revolves around tracking and managing renewal anniversary dates for licenses, certificates, and contracts. Each of these entities possesses individual renewal dates, which can be handled either through automation or manual intervention. The manual approach involves contacting specific vendors to address the renewal of services or licenses.
To address this issue effectively, it would be highly beneficial to have a dedicated module within the Atera. This module would allow the storage of all contract and license details, including attachments, renewal dates, vendor contact details and quantities. Additionally, it should offer a calendar feature…
6 votes -
Search ticket features enhancement: keyword, users, date
Search feature:
just try to find tickets, it searches ticket title. All of our tickets are raised by email mostly and different subject matter in the email. When you do search, the way of timeline of things, is not all that helpful.
o Search by keywords
o Search by users
o Search by date or at least see the actual date.8 votes -
Connect invisibly
In many cases the computers belong to the company and they have a right to monitor their hardware and intellectual property so it would be helpful to either temporarily disable the notification of an admin coming on or remove it completely.
1 vote -
WakeUp ON LAN
Nous avons besoin du WOL simultané sur plusieurs machines sélectionées pour la maintenace des écoles. Merci.
2 votes
- Don't see your idea?