5047 results found
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I want to know if I can customize the reports and when they are exported they are exported in a way that I want to personalize, that is, org
I want to know if I can customize the reports and when they are exported they are exported in a way that I want to personalize, that is, organize it and make it look better.
Another doubt I have, there is suddenly a way that when I take out the Software Inventory reports, when I export it as Excel, all the devices appear with their program, is that to see which devices have that software it must be done program by program and it is something a little delaying when it comes to seeing a complete report.
1 vote -
bulk automation/installation
General suggestion -- anytime you create an operation, create that operation with multiple endpoints in mind.
When you want to activate an agent, you have to click each individual agent, HUNDREDS OF THEM, ONE AT A TIME and select activate agent. Same if you want to activate chat. Same if you want to install BitDefender. This software is supposed to make managing multiple endpoints simpler, right? It's ridiculous to have to even mention this for a RMM Tool, to be honest.
2 votes -
Script library should include "File type" column
The Shared Script Library should include additional columns such as "File type" to show the operator each individual script's file-type .. e.g. PS1 / BAT / SH
Additionally this should be sortable, or preferably filterable to only show those you may be interested in.
2 votes -
Add metrics to Auditor report
Please can we include agent metrics on the Auditor report? The information is already stored on the agent:
- Average memory usage for last 24 hours
- Average memory usage for last week
- Average memory usage for last month
- Average CPU usage for last 24 hours
- Average CPU usage for last week
- Average CPU usage for last month
Having these would identify which machines could do with being upgraded/replaced and present a financial opportunity. These numbers are already stored against the agent, so shouldn't be too hard to export.
7 votes -
export to excel missing "available patch" tab
export to excel missing "available patch" tab
1 vote -
Ingram micro Integration
Ingram micro Integration
6 votes -
snmp
SNMP monitoring,
We monitor all DiskUsage / Memory, CPU, Network bandwidth Usage type OIDs on servers / switches / routor or any other SNMP device.
It would be very relevant to allow the activation or not of a historical graph of each supervised OID in order to be able to do troubleshooting or proactive supervision
Current SNMP monitoring is so incomplete without this essential functionality !!! We would like have some graph same as prtg/nagios/NMP/graphana/ or other
64 votesHello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!
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Variables field is missing when creating script, only shown when editing a script
The headline says it all
2 votes -
Run a script after a reboot is done.
Run a script after a reboot is done.
5 votes -
live tempature
Display the most recent/current/'live' temperature of the device/agent.
After getting an alert, it would be great to have the live or most recent device temperatures displayed in the agent view to confirm the thermals of the device.6 votes -
run script as administrator
Need the option to run some scripts or powershell commands as an administrator.
10 votes -
Ticket Search - Search within tickets to find previously solved issues
It Would be great to have a option to search within tickets.
Problems and applied solutions are described within tickets.
It would be great to have a way to search in this treasury box to find solutions.Search should be a free search on words as: Internet - Printer - Outlook - firewall - RDS etc etc. The Search should ideally search within ticket title, conversation and timesheets.
I know the feature exists in Autotask and it was a feature we used a lot! We like Atera better but we really miss this option.
Tickets are holding a treasury of…31 votes -
Related Agent
Show all Related Agents for a user.
Most users have a desktop and a laptop.4 votes -
Push policies for microsoft
Using Intune for pushing software deployment. They are better integrated with Microsoft. Easier to push policies.
7 votes -
ChatGPT (GPT-3 Engine) on Native Chat and/or Microsoft Teams
Having the option for customers to ask basic questions using the ChatGPT model (either using the native Atera chat or Microsoft Teams (Even better!)).
I would love to have the option to restrict the level of complexity that is provided to the person requesting the chat, as well as a "second-tier" that either transfers the chat to a real human that shows online, or automatically generates a ticket on behalf of the end user.13 votes -
Change Email Alert Template so problem is stated in the subject
We would like to change the Email Alerts so that the issue or the problem is stated within the subject line rather than the body of the email.
3 votes -
8 votes
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topology
Have a Network Topology Mapper, SNMP based in Network Discovery.
Look to Domotz for inspiration.38 votes -
SMB
Good day!
It is desirable and absolutely urgent to have a threshold element with mounted network drives that can be monitored under macOS. This means that there must be a message if macOS loses the connection to the share. It shouldn't matter whether it's AFP, FTP, NFS or SMB.
1 vote -
Ability to attach SNMP devices to tickets
We should be able to directly track work via tickets on SNMP devices.
We should be able to attach an SNMP device to a ticket like we can agents.For example, you need to upgrade a Firewall's firmware. you should be able to track that in a ticket and attach the device to said ticket.
2 votes
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