4713 results found
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Aging Report for computers and servers.
Would like to be able to generate a report for customers so that they can see the ages of all their equiptment. Mainly their workstations.
4 votes -
SSF connection
SSH connection: A lot of our schools are catholic school. Devolufsion – desktop management. All of our staff have a VP connection. And that desktop manager and authenticate against the server. From the Atera platform, we cannot directly connect to our switches. It would be nice to have SSH connection. We add the switch to a pink check to the server which is a switch. SSH directly into that switch. We are find the other tool is fits us tools.
4 votes -
Please fix remote command prompt and powershell
It seems as though the remote command prompt and powershell have declined in performance rather than improved. It has always been buggy and had refresh issues, but now scrolling does not work as expected -- I now have to manually scroll down (this used to work). Also, if the command prompt or powershell dialog is minimized, it is non-responsive when restored -- I have to kill it and re-open a new instance.
18 votes -
memory ram module configuration
It would be useful to display the number of memory slots and view the population status to better assess ram upgrades.
10 votes -
Contracts with a travel costs
We need a travel costs with different possibilities, as a lump sum or charged with time. Preferably stored in the contract so that you can mark this as a checkbox on a ticket.
11 votes -
Arrangeable Customer Folders
Under Customer > Devices > Folders: The ability to arrange or drag the folders in a different order would be helpful for the organization. Under the current format, you create a folder and there is no way to arrange them.
24 votes -
Devices Section: Exportable To Include Custom Fields
Devices Section: Exportable To Include Custom Fields
2 votes -
device view
In Device View, I would like to see the same options after selecting folders, as I would see when I am looking at all devices, mainly the Patch, Perf, and the other Icons. I know I can still get to this via Manage, but didn't know why the icon option disappears when filtered by folder.
1 vote -
Windows Update online instead of WSUS
Automation uses the devices source for the windows updates. Thus the agent will not install any windows update if the there is a WSUS configured but not reachable or out of service. It would be good to override this an download the updates online just as a user would optionally be able to.
9 votes -
Generic Device Bulk Change Monitoring Agent
Use generic devices to do ping monitoring. Need ability to change all to different monitoring agent. Due to upgrade or replacement.
4 votes -
Integration with Microsoft LAPS
Integration with Microsoft LAPS
To gain elevated access to a remote computer, the MS LAPS UI tool must be used to query the temporary password for that system. Once the password is known, it would be great to have it configured within the remote IT support tool to continue.7 votes -
System Configuration change notification
Being able to easily identify if the client has made any changes to their device. Some form of delta change notification if system changes are made. For example, if a user swaps out the monitor, changes keyboard, or installs some major application (assuming they have local admin permissions). At this point, the dashboard and device details show current state, but this is basically "as is" review of what the agent sees rather than if there was a change to the system from the previous time the agent checked in.
24 votes -
report
zoom into the ticket detail from the report
3 votes -
duplicate profile
Need to override setting on a device based and duplicate threshold profile
2 votes -
Edit Relations Action Under Folders
Ability to move devices in folders directly under Customer > Devices > Folders > Unassigned. We cannot do it right now
2 votes -
Help Desk Ticket Calendar
Add a calendar for tickets so the Dispatcher will assign the tickets to the available Technician. Also the tickets should be in colors according to the importance of the ticket
23 votes -
export device query results
Device query is a powerful tool, for example, we can query across all client’s desktop operating systems on win 10 1903 with office 2016, it's very good for finding specific configs, but we can export the result, it's far more powerful than the audit tool.
25 votesCongratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!
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filter by serial number
Would like the ability to filter by serial number in the 'views'
8 votes -
PDQ
Having PDQ deploy instead of Chocolatey as a deployment option would be great!
13 votes -
24 votes
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